Amir Riahi Email and Phone Number

Service delivery managerFunctional managerSystems managerOversee installationEnsure back up systems operate effectivelyPurchase hardware and softwareProvide the ICT technology infrastructures for an organisationContribute to organisational policy regarding quality standards and strategic planningEvaluating user needs and system functionality and ensuring that ICT facilities meet these needs;Planning, developing and implementing the ICT budget, obtaining… Show more Service delivery managerFunctional managerSystems managerOversee installationEnsure back up systems operate effectivelyPurchase hardware and softwareProvide the ICT technology infrastructures for an organisationContribute to organisational policy regarding quality standards and strategic planningEvaluating user needs and system functionality and ensuring that ICT facilities meet these needs;Planning, developing and implementing the ICT budget, obtaining competitive prices from suppliers, to ensure cost effectivenessScheduling upgrades and security backups of hardware and software systemsResearching and installing new systemsGuaranteeing the smooth running of all ICT systems, including anti-virus software, print services and email provision;Ensuring that software licensing laws are adhered toProviding secure access to the network for remote usersSecuring data from internal and external attackOffering users appropriate support and adviceManaging crisis situations, which may involve complex technical hardware or software problemsMentoring and training new ICT support staffKeeping up to date with the latest technologies Show less