Ria Kelleher Email & Phone Number

Brisbane, Qld, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Planned and executed a range of events from small one day events for clients to larger conferences with 500-2000+ attendees. Had full management of the conference build, brand and signage, food and beverage, staff and speaker accommodation as well as responsibility for these sections on the budget. Led the relationship with multiple vendors and built strong relationships with internal stakeholders. Understood the importance of the customer experience and implemented changes to ensure a flawless customer journey. Key Achievements:• Was responsible for leading the 2019 APAC rebrand. Worked closely with the marketing team, US based branding team and our design vendor to implement the new branding at the first global conference of 2019.• Planned an event in Hong Kong during the protests in 2019. Collaborated with the global conferences security manager as well as the Singapore based team to monitor the situation and manage the risks. Identified all possible scenarios and decided it was still safe to run the event. Followed company procedures to ensure the safety of staff and attendees.• Scheduled and coordinated 70+ invite only sessions within the 2019 Gartner IT Symposium/Xpo. This involved working with many internal stakeholders as well as venue and AV vendors to ensure each session was exactly what the internal stakeholder needed to drive business revenue. • A prospective NZ client signed a $120,000 membership deal attributing his attendance at the 2017 Canberra IT Summit as a main driver in his decision.• Worked with an internal stakeholder to design a one day program within a Summit in February 2020 for a client who was in danger of dropping their membership. • Negotiated with a Singapore venue to lower the accommodation room block which overall saved the event $10,000.

Sydney, Australia

Undertook intensive desk and telephone research of conference topics through publications, web and telephone interviewing of senior accounting and legal professionals, industry executives and potential attendees in a target market. Secured top tax and legal experts to speak at the conferences. Attended and supervised all aspects of on-site conference co-ordination which included delivering the opening introduction, speaker assistance and support.Key Achievements:• Launched the accounting conference side of the business while building an extensive database of tax and legal professionals in the accounting industry.• Earned revenue from ticket sales of $546,541 in Q3 2016, exceeding target by 9%.

Answered the multi-line phone and dealt with all calls regarding general enquiries about seminars and CPD rules as well as processing registrations for seminars. Dealt with any webinar issues as well as worked on a number of data projects in the CRM system to build Legalwise Seminars’ reach in the legal community.Key Achievements:• Learnt Australia’s CPD rules quickly to be able to advise lawyers on which seminars to attend. In March 2015 Legalwise held over 400 seminars across Australia and NZ.

London, United Kingdom

Led the relationship with the exhibitors for all summits, collating information for the show guides and helping with any exhibitor queries. Had full management of the Expatriate Management and Mobility Awards (EMMAs) in APAC, EMEA and Americas from the preparation stage, launching and managing the entry and judging process and leading the preparation around the winners’ presentation on the night.Key Achievements:• Led the operations for the 2014 EMEA Global Mobility Summit while also managing the awards on the same evening with 600+ attendees at both events. • Streamlined the award entry process to make it easier for entries to be submitted as well as restructure how the 70+ global judges were managed, allocated categories and how the scores were collated resulting in more entries being submitted than ever before.

London, United Kingdom

• Managed delegate acquisition for all events organised by the Centaur Summit team. This included 3-4 day international summits and half day regional conferences. All events were for the Financial Services industry• Recruited delegates by different marketing tools such as personalised invitations, email campaigns and advertising in print and on the web• Produced conference material for sponsors and delegates• On site management of half day conferences which included event set up, communicating needs to venue staff, liaising with speakers, sponsors and delegates and generally ensuring the event ran smoothly

London, United Kingdom

• PA to Publisher – managed the Publisher’s diary, copied notes, organised meetings and answered the telephone• Office Manager duties included; ordering stationery, keeping record of employees holiday and sick leave as well as changes in payroll and commissions. Also dealt with employee expenses• Coded invoices for payment and ensured all advertisers in the magazine and online were invoiced• Organised and coordinated all the logistics for 1 day senates. Tasks included: finding venues, dealing with delegates, producing delegate packs and being the main contact on the day• Dealt with all marketing for these events. This would include; coordinating adverts and copy for web alerts, updating the website (putting up copy, slides), writing and organising mailers for potential delegates, dealing with all delegates (sending emails, being first point of call) • Helped on other events including a 3 day summit in Monte Carlo (I dealt with the delegate acquisition) and two 2 day exhibitions. I was also the sole event organiser on a number of lunches for up to 30 people