Rich Alexander Email & Phone Number

Mclean, Va, Us

November 2022 - Present- Conduct network penetration tests on federal enterprise networks ranging from a handful to tens of thousands of endpoints. Penetration tests are typically conducted from internal, external, and gray/crystal box perspectives.- Network penetration testing skills focus on Active Directory, Web Applications, and common network protocols.- Research common trends and exploits using industry best-practices.- Coding and scripting skills including Python and Bash.- Support client facing meetings throughout penetration test lifecycle, including introduction, technical requirements, daily standup, and outbrief meetings, including report writing.January 2018 - November 2022- Led a team of 175+ engineers supporting the deployment, integration, and operations for 6 COTS software products used to report the asset management and identity access management posture for 6 federal agencies- Oversaw new integrations and capabilities implemented to ensure proper testing, configuration, and implementation of security products to key personnel.- Developed and communicated schedules and artifacts necessary for integrations while communicating risks, blockers, and achievements to various stakeholders. - Worked with security vendors to understand release schedules of version upgrades. Identify and patch security vulnerabilities from COTS products. Developed upgrade and testing plans, as well as continued operations and maintenance of security products.

Mclean, Va, Us

- Led development and implementation of 67 instances of enterprise software management tool to improve security posture across 13 federal agencies.- Ensured enterprise software tool met requirements for Software Asset Management (SWAM) and Configuration Management (CM) technical domains of Continuous Diagnostics and Mitigation (CDM) methodology.- Developed SELC documentation such as implementation plans, timelines, pre-deployment requirements, training materials, and repository of relevant organization policies to streamline deployments.

- Researched, analyzed, and orchestrated implementation of all new security tools (i.e. SIEM, IDS, DLP, WAF).- Performed in depth analysis and remediation efforts of annual penetration test results in addition to enterprise-wide vulnerabilities generated from Tenable Security Center and IBM AppScan.- Assessed firewall rule set for Juniper hardware and providing technical documentation to CIO for review.- Assisted in development of Certification & Accreditation (C&A) security process to align with NIST standards.

Dublin 2, Ie

- Consistently tasked with completing larger and more complex ad hoc data analyses.- Assisted new hires with the on-boarding process as well as the knowledge transfer to independently conduct technical investigations and data analyses.- Created automated reports to streamline processes and frequency of generated reports while increasing bandwidth for team.- Updated and monitored text message and email monitoring alert system after transferring to new database.

Dublin 2, Ie

- Completed client inquiries into results of Service Performance Measurement of client business processes.- Leveraged Perl and SQL/Plus to complete large data pulls for client requests, or senior executive data analyses.- Monitored and identify programming errors with two daily reports that are sent to client.- Read packages to understand functionality and identify defects in three relational databases.

- Served as an Expert Analyst for Tier II support of the Advisory Services Operational Portal and iDesk online programs developed by CIBER Inc. for the International Finance Corporation.- Answered on average thirty calls per day on Tier I and Tier II support for 3,400 employees worldwide.- Resolved on average twenty tickets per day in the BMC Remedy system.- Updated the status of approximately sixty tickets per day in the BMC Remedy system.- Leveraged programs such as Active Directory, BMC Remedy, Citrix Management Console, and Lotus Notes.

Washington, D.C., Us

- Assisted students in computing systems at the Law School.- Provided students with information regarding computing systems at GW.- Provided students with effective and courteous assistance in responding to their computing needs.

Washington, District Of Columbia, Us

- Diagnosed problems with desktops and laptops.- Reimaged and updated desktops and laptops with Microsoft OS.- Maintained inventory of incoming shipments of computer parts and equipment.- Installed computers and prepared offices for new-hires.

Washington, D.C., Us

- Interviewed forty undergraduate students who applied to be a Peer Leadership Mentor.- Improved the program through experiences from two years in the program.- Lead the planning and execution of workshop sessions for the PLMs and gave guidance when needed.

Washington, D.C., Us

- Mentored forty freshman students enrolled in George Washington University's flagship program.- Designed workshop on "Exploring Failure" and "Self-Introspection and Its Role in Leadership" in concert with other Peer Leadership Mentors.- Brainstormed in a group and executed icebreakers to make students feel at more ease.

Charlotte, North Carolina, Us

- Selected to be one of seventy cyclists over more than 2,000 applicants.- Cycled across the country, an average of 80 miles per day, raising money and awareness for people with disabilities.- Fund-raised 68% above the required minimum and was the South Route Top Fundraiser with $8400.- Composed a letter for correspondence with families and local businesses to raise awareness for people with disabilities.

- Interacted with customers and persuaded them to use service.- Assisted customers to help them sign up or fix any problems that transpired.- Communicated with sister company to make sure pickup of boxes was orderly.- Maintained inventory and entered data of new customers, and products sold and delivered.

Bba, Finance, Information Systems

Nanodegree, Ai Programming With Python