Rich Alexander Email & Phone Number

Mclean, VA, US

November 2022 - Present- Conduct network penetration tests on federal enterprise networks ranging from a handful to tens of thousands of endpoints. Penetration tests are typically conducted from internal, external, and gray/crystal box perspectives.- Network penetration testing skills focus on Active Directory, Web Applications, and common network.

Mclean, VA, US

- Led development and implementation of 67 instances of enterprise software management tool to improve security posture across 13 federal agencies.- Ensured enterprise software tool met requirements for Software Asset Management (SWAM) and Configuration Management (CM) technical domains of Continuous Diagnostics and Mitigation (CDM) methodology.- Developed.

- Researched, analyzed, and orchestrated implementation of all new security tools (i.e. SIEM, IDS, DLP, WAF).- Performed in depth analysis and remediation efforts of annual penetration test results in addition to enterprise-wide vulnerabilities generated from Tenable Security Center and IBM AppScan.- Assessed firewall rule set for Juniper hardware and.

Dublin 2, IE

- Consistently tasked with completing larger and more complex ad hoc data analyses.- Assisted new hires with the on-boarding process as well as the knowledge transfer to independently conduct technical investigations and data analyses.- Created automated reports to streamline processes and frequency of generated reports while increasing bandwidth for.

Dublin 2, IE

- Completed client inquiries into results of Service Performance Measurement of client business processes.- Leveraged Perl and SQL/Plus to complete large data pulls for client requests, or senior executive data analyses.- Monitored and identify programming errors with two daily reports that are sent to client.- Read packages to understand functionality and.

- Served as an Expert Analyst for Tier II support of the Advisory Services Operational Portal and iDesk online programs developed by CIBER Inc. for the International Finance Corporation.- Answered on average thirty calls per day on Tier I and Tier II support for 3,400 employees worldwide.- Resolved on average twenty tickets per day in the BMC Remedy.

Washington, D.C., US

- Assisted students in computing systems at the Law School.- Provided students with information regarding computing systems at GW.- Provided students with effective and courteous assistance in responding to their computing needs.

Washington, District Of Columbia, US

- Diagnosed problems with desktops and laptops.- Reimaged and updated desktops and laptops with Microsoft OS.- Maintained inventory of incoming shipments of computer parts and equipment.- Installed computers and prepared offices for new-hires.

Washington, D.C., US

- Interviewed forty undergraduate students who applied to be a Peer Leadership Mentor.- Improved the program through experiences from two years in the program.- Lead the planning and execution of workshop sessions for the PLMs and gave guidance when needed.

Washington, D.C., US

- Mentored forty freshman students enrolled in George Washington University's flagship program.- Designed workshop on "Exploring Failure" and "Self-Introspection and Its Role in Leadership" in concert with other Peer Leadership Mentors.- Brainstormed in a group and executed icebreakers to make students feel at more ease.

Charlotte, North Carolina, US

- Selected to be one of seventy cyclists over more than 2,000 applicants.- Cycled across the country, an average of 80 miles per day, raising money and awareness for people with disabilities.- Fund-raised 68% above the required minimum and was the South Route Top Fundraiser with $8400.- Composed a letter for correspondence with families and local.

- Interacted with customers and persuaded them to use service.- Assisted customers to help them sign up or fix any problems that transpired.- Communicated with sister company to make sure pickup of boxes was orderly.- Maintained inventory and entered data of new customers, and products sold and delivered.

Bba, Finance, Information Systems

Nanodegree, Ai Programming With Python