Rian Burns Email & Phone Number

United States

- Coordinate and audit activities- Contact insurance companies to determine reasons claims are unpaid- Correct and resubmit claims in a timely manner to ensure payment- Identify trends in denied payments by insurance companies to remediate issues- Identify changes with insurance company policies to ensure compliant billing- Post remittance advice to patient accounts- Post guarantor payments- Claim distribution- Investigate and resolve unapplied cash- Hospital Billing and Physician Billing payment posting

- Responsible for Children’s Hospital Car Seat distribution. - Responsible for turning in monthly credit card reports to accounting.- Submit time cards for the department.- Manage budgets for departmental grants.- Book hotels/flights for department staff.- Created SOP (Standard Operation for Procedures) for Administrative Assistant roles and responsibilities.

- Responsible for maintaining accuracy and security of confidential patient health records. - Managed confidential patient documents. - Scheduled Hospital appointments.- Maintained good customer service and organizational skills. - Created a positive environment for patient families and patients.- Communicated with medical staff to maintain a stress free work in environment.

- Oversee floor operations.- Balance cash drawers. - Coordinate staff break schedules.- Manage staff coverage. - Address and mitigate escalated customer and staff concerns.

- Assisted customers by providing information on all merchandise.- Responsible for meeting customer credit application quota. - Provide excellent customer service

- Responsible for billing student tuition accounts.- Answer questions related to tuition billing. - Processed payments.

Health/Health Care Administration/Management

Health Service Administration, Sophomore

Health/Health Care Administration/Management