Rian Craig Email & Phone Number

Sydney, Nsw, Au

Retail Strategy Management:-Developed and executed retail strategies for 15 stores to enhance overall business performance.-Conducted market research and analysis to identify trends and opportunities, adjusting strategies accordingly.Supplier Negotiations:- Led negotiations with suppliers to secure favorable pricing and promotional terms, optimizing the cost structure for the retail operations.Customer Loyalty Programs:-Initiated and launched customer loyalty programs to increase customer retention and drive repeat business.Financial Reporting:-Provided regular and comprehensive Profit and Loss (P&L) results to the senior finance team, ensuring transparency and accuracy in financial reporting.Staff Training:-Conducted training programs for staff on store operations, ensuring consistent and efficient execution of retail strategies.-Provided training on accounts payable procedures to enhance financial processes.New Store Builds & Set Up:-Oversaw the planning and execution of new store builds, ensuring a smooth and efficient setup process.-Coordinated with various stakeholders to meet timelines and quality standards for new store launches.

Sydney, New South Wales, Australia

POS Administration:-Managing Point of Sale (POS) systems to ensure smooth and accurate transactions.- Overseeing the integration and maintenance of POS software and hardware.Leading Stocktakes Across Retail:-Coordinating and conducting regular stocktakes to manage inventory levels.-Analyzing stock data to identify trends, reduce shrinkage, and optimize stock levels.Organizing and Leading Weekly Retail Meetings:-Planning and conducting weekly meetings to discuss retail performance, goals, and strategies.-Providing updates on sales, inventory, and other relevant metrics.Organizing Fortnightly Group Retail Promotions:-Developing and implementing promotional strategies to boost sales.-Coordinating promotions across multiple retail locations within the group.Training of Team Members in Venue:-Providing training to staff on various aspects of retail operations.-Ensuring team members are well-versed in customer service, product knowledge, and company policies.Procurement and Supplier Contract Compliance:-Managing relationships with suppliers to ensure timely and cost-effective procurement.-Ensuring compliance with supplier contracts, including quality standards and delivery schedules.Releasing PPSR’s for Settlements of Sold Venues:-Handling the release of Personal Property Securities Register (PPSR) for settlements related to sold venues.Store Develpment:- Working with external stake holders to improve store layout and customer experience.

Sydney, New South Wales, Australia

Daily Reconciliation Procedures:-Assisted in establishing Back of House (BOH) procedures for daily reconciliation.Management Training:-Involved in training management in reconciliation procedures & procedures.BOH Point of Sale (POS) Procedures:- Establishing procedures related to the Point of Sale system in the Back of House. -Optimizing the use of technology for efficient order processing, payment handling, and reporting.Stock Control and Ordering:- Responsible for managing stock control and ordering processes. Involving monitoring inventory levels, placing orders for supplies, and ensuring that the venue has the necessary stock to meet demand while minimizing waste.Gaming Room Management:- Overseeing the operations of gaming machines, ensuring compliance with regulations, and providing a positive experience for patrons.

The responsibilities involve overseeing the end-of-night cash reconciliation, managing recruitment and training for staff in various areas such as the bar, gaming, TAB, and bottleshop. Additionally, there is a focus on training managers in company procedures. The role also includes handling weekly ordering and effectively managing stock.

-Approved High Risk Venue Manager- Compliance- Rostering & Wage Control- Stock Ordering & Inventory Management