Riana Zackery Email & Phone Number

Stone Mountain, Georgia, United States

Prepared tax returns in compliance with company’s policies and adhered to the company’s written tax practice standards as well as 1040 procedure manual.Reviewed financial records such as income statements and documentation of expenditures.Scheduled appointments/meetings with customers, employees, and management.Assisted in providing exceptional client-services to establish and maintain strong working relationships with clients and increase retention by solving their… Show more Prepared tax returns in compliance with company’s policies and adhered to the company’s written tax practice standards as well as 1040 procedure manual.Reviewed financial records such as income statements and documentation of expenditures.Scheduled appointments/meetings with customers, employees, and management.Assisted in providing exceptional client-services to establish and maintain strong working relationships with clients and increase retention by solving their taxation issues in a timely and efficient manner.Stayed and maintained up-to-date knowledge of latest tax laws, regulations, and changes as well as researching tax questions. Show less

Greater Atlanta Area

Executed a results-driven social media strategy.Developed and curated engaging content for social media platforms.Created engaging marketing campaigns with over 10,000 active viewers.Interacted with users and responded to social media messages, inquiries, and comments.Increased number of patients willing to schedule surgery.

Greater Atlanta Area

Provided great customer service to patients in a friendly, courteous, and helpful manner.Answered and processed over 50 calls daily using a call management system.Always maintained client confidentiality and ensured any release of information requests were HIPAA compliant.Provided website support and mobile application support.Verified Medicaid and Medicare eligibility and quoted benefits with thorough explanation of use.Processed payments made with… Show more Provided great customer service to patients in a friendly, courteous, and helpful manner.Answered and processed over 50 calls daily using a call management system.Always maintained client confidentiality and ensured any release of information requests were HIPAA compliant.Provided website support and mobile application support.Verified Medicaid and Medicare eligibility and quoted benefits with thorough explanation of use.Processed payments made with credit, debit, checking or savings accounts. Show less

Alpharetta, Ga

Maintained medical HIPAA compliance.Organized workload spreadsheets and training presentations.Scheduled nurses for in-home care.Screened members for Medicare and Social Security assistance.Successfully signed members up for community programs for in-home healthcare and prescription assistance.Answered and processed over 70 calls daily.

Belize, Central America

• Created menus, flyers and ads• Took orders, exchanged funds and communicated with customers• Set up for events, hooked up games and hosted events when needed

Bachelor Of Business Administration (B.B.A.), Business Administration; Project Management, 3.6

Associates Degree, Business Administration With An Information Technology Concentration, 3.86

Graduated with honors.

High School Diploma, 2010