Rianne Craig Email & Phone Number

Bloomington, Indiana, United States

Ellettsville, Indiana, United States

Provide outstanding customer service via phone, email, and onlineManage the office and sales responsibilities in the absence of the Sales ManagerDevelop and train new Customer Care team membersPerform updates to content on the website as needed through various systems such as BigCommerce, SKUVault, and some HTML codingUtilize Photoshop to edit pictures of productAuthor engaging content and develop strategies for organic email marketing campaigns, social media, press releases, blog posts, promotions, etc.Launch content campaigns across social media platforms and analyze results

Bloomington, Indiana

Provided outstanding customer service via phone, email, and onlineExplained products and benefitsConfirmed payment and resolve shipment disputesCompleted product return reports and analyzed strategies to reduce the number of average monthly returns by 15%Trained new Customer Care team membersAssisted technology manager with website updates as needed

Bloomington, Indiana

Provided outstanding customer service via phone, email, and onlineExplained products and benefitsResponded to customer inquiries thoroughly and in a timely manner

Columbus, Indiana

Efficiently performed transactions and maintained confidentiality for all membersDemonstrated empathy in assisting members with various monetary distress situationsExhibited lawful and confidential habits when managing members’ accountsTraveled to various branches in the Central Indiana region to perform teller responsibilities

Muncie, In

Created schedules and supervised set-up and tear-downPrepared lessons to teach authors how to use social media (Twitter, Facebook, LinkedIn, Instagram, WordPress, etc.) in order to market themselves and their work

Muncie

Assist customers in finding various items throughout the storeMaintain a clean and organized sales floorEnsure the sales floor is fully stockedOrganize and tag incoming productsPhotograph and edit photos for website

Proofreading and editing poems, academic essays, and pieces of fiction/nonfiction for error in grammar, style, and toneInstructing peers on the basics of paper writingAiding peers in brainstorming and organizing ideas into a flowing, logical paperCorrect errors in APA, MLA, or Chicago stylesTeaching students of sentence structures and the English languageConsidering various learning styles to assist others in understanding the basics of writingProven ability to work effectively and empathetically with a variety of clients in stressful situations

Developed excellent written and verbal communication skillsOperated a switchboard and effectively transferred calls to various departmentsWelcomed guests and family members entering the buildingPerform data entry for the activities directs and dining hallsCompleted various office tasks (printing, copying, inputting data, etc.)

Bachelor'S Degree, Creative Writing

Activities and Societies: National Society of Collegiate Scholars

Academic Honors