Al Jurel Ribay
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Al Jurel Ribay Email & Phone Number

Customer Support Analyst at SiteMinder
Location: Quezon City, National Capital Region, Philippines 8 work roles 5 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Support Analyst
Location
Quezon City, National Capital Region, Philippines
Company size

Who is Al Jurel Ribay? Overview

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Quick answer

Al Jurel Ribay is listed as Customer Support Analyst at SiteMinder, a company with 1152 employees, based in Quezon City, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Al Jurel Ribay.

Al Jurel Ribay previously worked as Configuration Success Analyst at Siteminder and Co-Founder at Abd Marketing Solutions. Al Jurel Ribay holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from De La Salle University - Dasmariñas.

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Profile bio

About Al Jurel Ribay

Are you seeking a versatile, results-driven professional with 20 years of experience across multiple domains? I am a true jack of all trades—and rest assured, a master of all the skills I’ve honed throughout my career. With expertise in accounting, business management, supply chain, logistics, customer success, Salesforce analysis, and data analytics, I bring a comprehensive skill set designed to drive business performance and success.I specialize in analyzing, interpreting, and extracting actionable insights from complex data sets using tools like Excel, SQL, and data visualization platforms. My data analytics experience has been crucial in driving performance improvements and operational efficiency across various functions.My background in customer success and retention is a key strength—I've consistently helped businesses retain customers by ensuring they receive exceptional service and solutions tailored to their needs. With a customer-first mindset, I focus on nurturing relationships, optimizing revenue, and delivering value to maximize client satisfaction and loyalty.In accounting and financial management, I developed a sharp eye for detail and the ability to manage large datasets with precision. As a business manager, I built a strategic, data-driven approach to decision-making, while my supply chain and logistics experience has enhanced my forecasting and operational optimization skills.As a Salesforce and configuration success analyst, I have repeatedly identified critical patterns and anomalies in data, leading to seamless system implementations and operational success. My leadership experience in guiding teams toward excellence, combined with my deep customer retention expertise, underscores my ability to help organizations thrive.If you are looking for a dedicated professional who excels in customer success, team leadership, and data-driven decision-making, let’s connect. Together, we can leverage data to propel your organization forward while ensuring customers stay engaged and satisfied.#DataAnalyst #DataInsights #Accounting #BusinessManagement #SupplyChain #LogisticsManagement #AnalyticalSkills #customersuccess @salesforce

Current workplace

Al Jurel Ribay's current company

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SiteMinder
Siteminder
Customer Support Analyst
Quezon City, NCR, PH
Website
Employees
1152
AeroLeads page
8 roles

Al Jurel Ribay work experience

A career timeline built from the work history available for this profile.

Customer Support Analyst

Quezon City, NCR, PH

Configuration Success Analyst

Current

Philippines

In a senior leadership role, overseeing the EMEA & AMER region and a team of analystsServing as a subject matter expert and go-to person for inquiries, assisting the team in handling tasksProviding process improvement plans and implementing team improvement initiatives through data analysisFocus on customer retention by ensuring satisfaction and long-term.

Jul 2021 - Present

Co-Founder

Current

Philippines

Strategic Planning: Develop and implement long-term business strategies and goals to drive agency growth and success.Client Management: Build and maintain strong relationships with clients, understanding their needs and providing tailored marketing solutions.Team Leadership: Recruit, train, and lead a diverse team of marketing professionals, fostering a.

Nov 2021 - Present

General Manager

Alteatude Cafe

Manila, National Capital Region, Philippines

Implemented strategic cost-saving measures, resulting in a significant reduction in operational expenses without compromising the quality of products and services. I successfully led a team of staff members, fostering a positive work environment and achieving an increase in employee productivity and satisfaction through effective training and motivation..

Dec 2019 - Feb 2021

Customer Solutions Analyst

Philippines

Providing technical support for all the client’s labeled products and services to internal and external customers, with a primary focus on customers across German and English-speaking countries. Developing strong customer relationships by providing exceptional technical support and high levels of customer service utilizing phone, email, and other.

Sep 2019 - Dec 2019

Operations Supervisor

United Arab Emirates

Oversee the day-to-day operations of a specific department or area within the organization as an Operations Supervisor.Coordinate and monitor the activities of staff members to ensure efficient and smooth operations, including scheduling, task assignment, and performance management.Implement and enforce standard operating procedures (SOPs) to maintain.

Apr 2014 - Jul 2019

General Accountant

United Arab Emirates

Perform general accounting activities, including financial statement preparation, journal entries, and account reconciliations.Ensure accuracy and integrity of financial records by reviewing and analyzing transactions and maintaining proper documentation.Monitor and report on financial performance, including budget variances, cash flow, and profitability.

May 2007 - Jul 2019

Human Resources Office Administrator

United Arab Emirates

Maintain accurate and up-to-date employee records, including personal information, employment history, benefits, and performance evaluations.Assist with the recruitment process, including job postings, candidate screening, scheduling interviews, and coordinating pre-employment checks.Support employee relations by addressing inquiries, resolving issues, and.

Sep 2004 - Apr 2007
Team & coworkers

Colleagues at SiteMinder

Other employees you can reach at siteminder.com. View company contacts for 1152 employees →

5 education records

Al Jurel Ribay education

Certificate In Supply Chain & Logistic Management

Nadia Institute Abu Dhabi U.A.E. - Uk Certified

Adobe Photoshop & Illustrator

Galaxy Computer Education And Training Institute - Graphic Design Training Center

High School Diploma

Saint Michael Academy

Education record

Oas South Central School
FAQ

Frequently asked questions about Al Jurel Ribay

Quick answers generated from the profile data available on this page.

What company does Al Jurel Ribay work for?

Al Jurel Ribay works for SiteMinder.

What is Al Jurel Ribay's role at SiteMinder?

Al Jurel Ribay is listed as Customer Support Analyst at SiteMinder.

Where is Al Jurel Ribay based?

Al Jurel Ribay is based in Quezon City, National Capital Region, Philippines while working with SiteMinder.

What companies has Al Jurel Ribay worked for?

Al Jurel Ribay has worked for Siteminder, Abd Marketing Solutions, Alteatude Cafe, Emirates Post, and Fresh Express Llc.

Who are Al Jurel Ribay's colleagues at SiteMinder?

Al Jurel Ribay's colleagues at SiteMinder include May Sirada Soonthornmanokul, Juan Lopez, Riyadhen Cabiling, Sarita Tesjaroen, and Allan Michael Luartes.

How can I contact Al Jurel Ribay?

You can use AeroLeads to view verified contact signals for Al Jurel Ribay at SiteMinder, including work email, phone, and LinkedIn data when available.

What schools did Al Jurel Ribay attend?

Al Jurel Ribay holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from De La Salle University - Dasmariñas.

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