Marcelo Ribeiro Email & Phone Number

Brazil

São Paulo, São Paulo, Brasil

São Paulo, Brasil

• Preparation of management reports for the financial department's decision-making, risks and performanceassessment of payments area strategies.
• Analysis of transactional data and presentation of insights for improvements in the payments area and relatedareas.
• Relationship with PSPs to negotiate strategic and financial improvements to payment methods.
• Participation in projects with impact on B2B (gateway migration), new business development, launch of “SmilesViagens”… Show more
• Participation in projects with impact on B2B (gateway migration), new business development, launch of “SmilesViagens” and BI implementation (Pazien) to generate indicators.
• Representing payment methods in the roadmap for the launch of the new “Smiles Viagens” business unit from thebeginning of the operation, bringing improvements and increasing the scalability of the business. Show less

Departamento Montevideo, Uruguai

• Improve payments systems (banks and Acquirers) globally (Asia, Africa and Latam).
• Relationship with providers as PSP and acquirers.
• Monitor operational KPI and propose improvements.
• Monitor abuses and operational frauds.
• Improve UX for better operational flow

São Paulo, Brasil

• Participate on Brazil lunch GTM strategy, structuring and improving the transactional flow to provide scalability and user growth based on data insights from looker and amplitude dashboards created by me. Demonstrated.
• Create new process and map existing processes from other countries to adapt for Brazilian operation as well as automate manual process within operation area or alongside with engineering team.
• Represent operations area for the… Show more
• Represent operations area for the product team been agile oriented, creating user stories for improvements to the backlog and prioritize according to the operational needs, taking in consideration user experience and.
• Knowledge share and training for CS area for new operational customer facing issues related to the operational flow and proactively look for operational improvements to decrease the contact rate. Improve assets under.
• Improve the relationship with our PSP provider in order to have a better operational support. Show less

São Paulo, São Paulo, Brasil

• Relationship with customers as banks, insurance companies and retail for SAS solutions and support. GMUD for possible impacts on clients SAS operation. Discovery and documentation of clients SAS environments.
• Run queries and execute code on SAS customers environment.

São Paulo, Brasil

• Team integration for the product improvement between Israel and Brazil. Bugs solution and report for development team in Israel through video meeting describing the harness of the application and explaining the impact.
• I supported the dev team as closer as possible for operational area, identifying better solutions for the application as well as give proper prioritization with… Show more
• I supported the dev team as closer as possible for operational area, identifying better solutions for the application as well as give proper prioritization with the dev team. Make SQL queries for data driven decisions.
• Work with a multicultural team. Support all Brazilian infrastructure and users regarding all servers and new technologies implemented. Structured queries for app issues analysis, problem solving and provide detailed.

São Paulo, São Paulo

Tamboré - Barueri

Be the contact person for the head quarter IT area in Germany and also for USA, bring improvements from Germany and USA team. Support internal audits. Manage SAP system and provide CRM training for local users and bring new updates from the headquarters that has worked.

Av. Paulista 1106

• Customer platform support on trading platforms support (Tradebook, EMSX, Robo trader, FIS GL, GTS, Epuma, Trading Technologies, Tryd, Proftchart). Handling fixviewer (platform that has all sections of the brokerage.
• Participate on the development of the IPN (Post-Trading Integration) project of the Brazilian stock exchange. Responsible for the IRS (receita federal) company project which validate the investor position into the.
• Participate on the development of the IPN (Post-Trading Integration) project of the Brazilian stock exchange. Responsible for the IRS (receita federal) company project which validate the investor position into the.

Postgraduate Degree, Economics

Bacharelado Em Engenharia Civil, Engenharia

Activities and Societies: Palestras, atividades em laboratório e atividades em grupos.