One of the things that distinguishes me from others is that I am brave enough to start anything thatcontributes to my development.I'm eager to absorb knowledge, learn new abilities, attain new projects, and look for new industries.“Boldness has genius, magic, and power in it."- J.W. Goethe
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Account ManagerZensupport Mar 2024 - Aug 2024Athens, GreeceExperiencing for the first time, working with Brazilian ans Switzerland market, accomplishing the best seller of contracts;Building strong customer relationships;Developing a trust adviser relationships with clients with several investments and more than 300 assets (cryptocurrencies, commodities, index, forex, and shares); Ensure the timely and successful delivery of solutions according to customer needs and objectives;Serve as the lead point of contact for all customer account management matters;Negotiate contracts and close agreements. -
Account ManagerCapital Securities Jun 2022 - Sep 2023Limassol, ChipreAccount Manager in a Financial Institution reaching the 1st best account manager among 60 account managers across 4 countriesBuilding strong customer relationships with 350 potential clients, achieving around 30/50 new clients per month into the market;Negotiate contracts and close agreements, achieving between 20% to 30% conversion rate with a turnover of 15k per month;Converted the company's 2 main High Rollers;Serve as the lead point of contact for all customer account management matters, explaining regulations, spreads, swaps, risks, and different assets; -
Account ManagerKwakol Mar 2022 - Aug 2022CyprusBuilding strong customer relationships;Developing a trust adviser relationships with clients with several investments and more than 300 assets (cryptocurrencies, commodities, index, forex, and shares); Ensure the timely and successful delivery of solutions according to customer needs and objectives;Serve as the lead point of contact for all customer account management matters;Negotiate contracts and close agreements. -
Key Account Sales ManagerForex Jan 2021 - Jul 2021ChipreKey Account Manager in a Financial Institution reaching the top 10th of the best accounts among 230 key account managers across 7 countries Building and maintaining strong, long-lasting, trust adviser relationships with 130 clients with several investments and more than 300 assets (cryptocurrencies, commodities, index, forex, and shares) with a turnover of 1M€ volume and a turnover of 260K per month; Overseeing customer account management, including negotiating contracts to maximize profit for the company, supporting clients with technical and fundamental analysis, and upselling 30% of new accounts.
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Marketing ManagerFábrica De Cervejas Portuense Feb 2018 - Sep 2019Porto E Região, PortugalMarketing Manager in a start-up Brewery with the highest revenue department in the 1st year Responsible and manager of a monthly budget for events, with a turnover of 900k per year; Deciding, and implementing strategic marketing plans for an entire organization Forecast sales, revenue, and strategies to reach the target audience for all year, Organization, scheduling, and planning simultaneous events, and all "customer touchpoints";Coordination and organization of private events (workshops, meetups, results demonstrations, team building)Creation of events in spaces' partners or sales' point;Coordination with designers, photographers, sound technicians, and artists. -
Customer AssistantSalsa Aug 2014 - Jan 2018Lisboa, PortugalDeliver excellent service to ensure high levels of customer satisfaction.Motivate the sales team to meet sales objectives by training and mentoring staff.Create business strategies to attract new customers, expand store traffic and enhance profitability.Hire, train, and oversee new staff.Develop and arrange promotional material and in-store displays.Prepare detailed reports on buying trends, customer requirements, and profits.Monitor inventory levels and order new items.
Frequently Asked Questions about Maria Ribeiro
What is Maria Ribeiro's role at the current company?
Maria Ribeiro's current role is Senior Account Manager.
What schools did Maria Ribeiro attend?
Maria Ribeiro attended Ipam.
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Maria Ribeiro
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