Tiago Ribeiro Email & Phone Number

São Paulo, Brazil

Florianópolis E Região

• Dynamic and results-driven leader specializing in Cloud Communication and SaaS solutions, with a proven track record of driving product innovation,strategic growth, and market success. Experienced in defining and executingthe vision, strategy, and roadmap for cutting-edge communication productsand services, consistently achieving sustainable growth in revenue, marketshare, and profitability. • Expert in managing cross-functional teams, optimizing product lifecyclemanagement, and aligning business objectives with customer needs. Skilled inanalyzing market trends, identifying opportunities, and transforming them intoactionable plans that deliver measurable and impactful results. • Committed to enhancing customer satisfaction and positioning productsas market leaders in the SaaS and Cloud Communication sectors. Adept atfostering collaboration across teams and stakeholders, ensuring organizationalgoals are met and long-term success is achieved.

Florianópolis Area, Brazil

• General Manager of the Communication Business Unit, responsible for strategy deployment and overseeing P&L and budget control.• Led the Sales, Product, and Marketing Management teams, fostering a culture of innovation to enhance market share and profitability.

Florianópolis Area, Brazil

• Managed the Communication Home & Office business segment, implementing competitive strategies to secure growth.• Oversaw the Digital TV and FWP segments, leading the ASO project, one of the largest initiatives globally in the TV domain.

Florianópolis Area, Brazil

• Led the Digital TV and FWP business segments, creating a technologically advanced product portfolio.• Collaborated closely with sales teams to implement marketing strategies, driving market share expansion and profitability.

São Paulo Area, Brazil

• Managed Claro’s account, ensuring seamless communication and sales support for VIVO's account.• Developed detailed reports on business transactions, successfully addressing customer needs and overcoming technical challenges.

São Paulo Area, Brazil And Caracas Area, Venezuela

• Managed carrier accounts in Venezuela and Embratel, leading technical teams to meet customer requirements.• Provided customer feedback, contributing to market forecasting and the delivery of client services.

Florianópolis Area, Brazil

• Implemented the Cellular Devices project, managing product acceptance and homologation at Anatel.• Defined product roadmaps, collaborating with ODM partners to ensure alignment with business objectives.

São Paulo Area, Brazil

• Provided sales support for Rio de Janeiro, Espirito Santo, and major carrier accounts.• Led initiatives to improve customer satisfaction by addressing critical issues.

São Paulo Area, Brazil And Caracas Area, Venezuela

• Managed carrier accounts across Venezuela, Peru, Ecuador, and the Dominican Republic.• Supported sales and marketing teams, contributing to product line objectives and market forecasting.

Campinas Area, Brazil

• Conducted software testing for new products, ensuring high-quality standards and successful market deployment.

Executive Education C-Level Fgv / Coo

Master'S Degree, Business Management

Bachelor'S Degree, Telecommunications Engineering

Education record