• Dynamic and results-driven leader specializing in Cloud Communication and SaaS solutions, with a proven track record of driving product innovation,strategic growth, and market success. Experienced in defining and executingthe vision, strategy, and roadmap for cutting-edge communication productsand services, consistently achieving sustainable growth in revenue, marketshare, and profitability. • Expert in managing cross-functional teams, optimizing product lifecyclemanagement, and aligning business objectives with customer needs. Skilled inanalyzing market trends, identifying opportunities, and transforming them intoactionable plans that deliver measurable and impactful results. • Committed to enhancing customer satisfaction and positioning productsas market leaders in the SaaS and Cloud Communication sectors. Adept atfostering collaboration across teams and stakeholders, ensuring organizationalgoals are met and long-term success is achieved.

• General Manager of the Communication Business Unit, responsible for strategy deployment and overseeing P&L and budget control.• Led the Sales, Product, and Marketing Management teams, fostering a culture of innovation to enhance market share and profitability.

• Managed the Communication Home & Office business segment, implementing competitive strategies to secure growth.• Oversaw the Digital TV and FWP segments, leading the ASO project, one of the largest initiatives globally in the TV domain.

• Led the Digital TV and FWP business segments, creating a technologically advanced product portfolio.• Collaborated closely with sales teams to implement marketing strategies, driving market share expansion and profitability.

• Managed Claro’s account, ensuring seamless communication and sales support for VIVO's account.• Developed detailed reports on business transactions, successfully addressing customer needs and overcoming technical challenges.

• Managed carrier accounts in Venezuela and Embratel, leading technical teams to meet customer requirements.• Provided customer feedback, contributing to market forecasting and the delivery of client services.

• Implemented the Cellular Devices project, managing product acceptance and homologation at Anatel.• Defined product roadmaps, collaborating with ODM partners to ensure alignment with business objectives.

• Provided sales support for Rio de Janeiro, Espirito Santo, and major carrier accounts.• Led initiatives to improve customer satisfaction by addressing critical issues.

• Managed carrier accounts across Venezuela, Peru, Ecuador, and the Dominican Republic.• Supported sales and marketing teams, contributing to product line objectives and market forecasting.

• Conducted software testing for new products, ensuring high-quality standards and successful market deployment.