Ric Auer work email
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Experienced systems analysts with a demonstrated history of working in the computer software industry. Strong operations professional skilled in Business and Cost Analysis, Software Development Life Cycle (SDLC), Agile Methodologies, Healthcare Information Technology (HIT), Systems Administration and Data Center Operations .
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Senior Operations EngineerImmersive Fusion Nov 2021 - PresentStrasburg, Va -
Owner OperatorAuer Farm Llc Aug 2015 - PresentStrasburg, VaA boutique farm offering high quality sustainably grown seasonal fruits, vegetables and animal products to a select group of CSA members.
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Senior AnalystSystecon North America May 2017 - Jan 2022United States -
Analyst Software EngineerEngility Corporation Aug 2015 - Apr 2017Joint Strike Fighter F-35 Cost War Room Arlington, VirginiaSecurity Clearance: SECRETCompTIA Security + certified Provides ongoing customer support to the Cost War Room (CWR) with modeling support as needed by using OPUS, Joint Affordability Model (JAM) and other software tools as required.Analyzes and troubleshoots distributed simulation problems and provide acceptable solutions or corrections.Works with development team to determine technical direction and approach to system design and implementation, including both products and… Show more Security Clearance: SECRETCompTIA Security + certified Provides ongoing customer support to the Cost War Room (CWR) with modeling support as needed by using OPUS, Joint Affordability Model (JAM) and other software tools as required.Analyzes and troubleshoots distributed simulation problems and provide acceptable solutions or corrections.Works with development team to determine technical direction and approach to system design and implementation, including both products and supporting systemsCommunicates trade-offs and risks; drive key decisions across projects.Makes recommendations to management about schedules, prioritization and resource allocation with input from team membersProvides inputs to ongoing project plan/status reporting for use by account managers, clients and management.Provides input into strategic planning and asset creation processes. Manages resource planning and organizational capacity planning.Contributes to the design and coding of products.Develops novel concepts and approaches to solving team, technical or schedule problems across multiple organizations.Develops new and evaluate existing policies and proceduresPerforms risk management and change management on projects to identify and avoid any potential setbacksWorks with other modeling teams within the MS&A IPT as required to provide software support. Show less -
Program ManagerAndromeda Systems Incorporated Oct 2012 - Aug 2015Arlington, VaResponsibilities: Evaluated new technologies and innovative ideas from ASI staff and outside partners to determine commercial potential. Performed market research to determine the new products potential ROI. Built and presented business case for new products to BOD for approval and funding. Performed technical and functional requirements gathering and workflow analysis to define customer problems and software solutions. Outlined product roadmap and solution strategy… Show more Responsibilities: Evaluated new technologies and innovative ideas from ASI staff and outside partners to determine commercial potential. Performed market research to determine the new products potential ROI. Built and presented business case for new products to BOD for approval and funding. Performed technical and functional requirements gathering and workflow analysis to define customer problems and software solutions. Outlined product roadmap and solution strategy targeting new technologies or improving current technologies. Monitored product throughout the SDLC. Oversaw planning, budgeting, design, development, testing, quality control, change management, implementation, documentation, training/education, ongoing support, problem identification and resolution.Accomplishments: Program manager for development team building assets tracking system using disruptive RFID technology on cross platform mobile devices. Show less
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Program Coordinator/Product Manager Patient InnovationsDrfirst.Com Jun 2011 - Oct 2012Rockville, MdResponsibilities:Program management and product development for the Patient Innovations platform. An innovative SaaS application to improve patient medication adherence through education and financial incentives for patients via their mobile devices.Documented business and functional requirements from care providers, pharmaceutical companies and patients. Designed DrFirst’s Patient Innovations dashboard and HMACS systems. Prepared reports and graphs from Oracle DB on PI… Show more Responsibilities:Program management and product development for the Patient Innovations platform. An innovative SaaS application to improve patient medication adherence through education and financial incentives for patients via their mobile devices.Documented business and functional requirements from care providers, pharmaceutical companies and patients. Designed DrFirst’s Patient Innovations dashboard and HMACS systems. Prepared reports and graphs from Oracle DB on PI program adoption rates and program effectiveness.Accomplishments:Redesigned the initial PI effort when after I arrived I determined that the previous development efforts were narrowly focused and had limited PI’s ability to interact with systems other than DrFirst’s e-prescribing system (Rcopia), thereby limiting its market potential.Drafted requirements for data warehousing for Patient Innovations information. Show less
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Physician Informatics CoordinatorMedstar Health Feb 2011 - Jun 2011Washington D.C. Metro AreaResponsibilities:IT Advocate for physicians. Identified, corrected or removed challenges that prevented doctors’ ability to access or review clinical data.Provided design input for MedStar’s implementation of Cerner MedConnect. Provided ongoing education and training on: Microsoft Amalga, McKesson (MRDI), Clinician Portal, Centricity and Cerner. Provided outreach to physicians and their practices (employed and community) to increase utilization of MedStar IT services. -
Technical Operations ManagerMicrosoft Corporation Health Solutions Group Aug 2008 - Feb 2011Chevy Chase, MdResponsibilities:Supported Sales and Marketing by providing a cloud based platform for customer demos.Supervised contractors and developers tasked with building and supporting a showcase for Microsoft Health Solutions Group’s and integrated partner products.Planned for and supported worldwide trade shows, conferences and events with technical solutions. Performed detailed capacity planning and testing across distributed environments.Worked with Microsoft Leadership and SMEs… Show more Responsibilities:Supported Sales and Marketing by providing a cloud based platform for customer demos.Supervised contractors and developers tasked with building and supporting a showcase for Microsoft Health Solutions Group’s and integrated partner products.Planned for and supported worldwide trade shows, conferences and events with technical solutions. Performed detailed capacity planning and testing across distributed environments.Worked with Microsoft Leadership and SMEs to determine current health care industry trends and future needs then designed solutions examples and proof of concept demos. Accomplishments:Led effort to move to a cloud based SaaS solution for demonstrating HSG solutions by the Sales and Marketing Team. Resulted in fewer hardware and user incidents, increased availability, and accelerated deployments using virtualization.Developed a training program, then supervised vendors in deploying and customizing Amalga in US and internationally.Led development team in designing POC solutions to demonstrate Amalga’s agility in addressing customer needs. Analyzed work methods, developed procedures and innovative solutions to improve operations and productivity.Led a team in designing and implementing an innovative HIPAA compliant system for anonymization of data in real time.Identified a QA gap in the development cycle that lead to untested code being released to market. Implemented a method for sales and marketing staff to provide UAT of new code thereby increasing customer satisfaction and provided developers with real user feedback. Show less
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Operations EngineerMicrosoft Corporation - Health Solutions Group 2006 - 2008Washington D.C. Metro AreaResponsibilities:Administered Windows 2008 servers using: Active Directory - group policy (GPMC), System Center, Operations Manager (SCOM), Virtual Machine Manager (SCVMM), Data Protection Manager (DPM), Remote Desktop Services - Session Host, RD Gateway, Remote Application Access, Microsoft Amalga UIS - Installation, Configuration & Management. Monitored performance - troubleshooting operating system, storage systems and network issues focusing on root cause analysis, prevention… Show more Responsibilities:Administered Windows 2008 servers using: Active Directory - group policy (GPMC), System Center, Operations Manager (SCOM), Virtual Machine Manager (SCVMM), Data Protection Manager (DPM), Remote Desktop Services - Session Host, RD Gateway, Remote Application Access, Microsoft Amalga UIS - Installation, Configuration & Management. Monitored performance - troubleshooting operating system, storage systems and network issues focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation.Initiated and participated in triage meetings with other engineers to share knowledge and efficiently resolve system problems. Execute post-mortem analysis upon closure of critical issues. Planned and supported hardware & software solutions for HSG’s worldwide trade shows and conferences.Developed working relationship with third party software vendors to integrate their software into HSG demo environment.Supported Sales Team users with Amalga training and troubleshooting issues.Accomplishments:Built a Cloud based system of 27 Sun Servers with 100 TB of storage including 10 TB of Solid State Disks allowing HSG to quickly build customer proof of concept demos.Developed working relationships with technical directors and lead architects for Amalga components resulting in more collaborative participation in planning for and improved customer satisfaction at HIMSS trade shows. Given Star Employee award for my effort.Developed and supported pool of complex demo laptops for Sales Team. Show less
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System AdministratorWashington Hospital Center - Institute For Medical Informatics 2002 - 2006Washington D.C. Metro AreaResponsibilities:Provided desktop and help desk services to hospital staff including:Application and Windows training.Client logon issues.Networking issues involving DNS and DHCP configurations.Administered Windows 2003 servers.Administered XP Desktops using Altiris Deployment Solution.Accomplishments:Developed a secure Windows XP Pro client (kiosk) for Azyxxi application using:GPedit, Regedit, Answer files, WinPE, Sysprep, Ghost. Resulted in decrease in… Show more Responsibilities:Provided desktop and help desk services to hospital staff including:Application and Windows training.Client logon issues.Networking issues involving DNS and DHCP configurations.Administered Windows 2003 servers.Administered XP Desktops using Altiris Deployment Solution.Accomplishments:Developed a secure Windows XP Pro client (kiosk) for Azyxxi application using:GPedit, Regedit, Answer files, WinPE, Sysprep, Ghost. Resulted in decrease in support calls freeing up two PC support staff for other duties.Successfully supported presentations of Azyxxi and ER One to United States Congress. Show less -
Multimedia Applications AnalystGeorge Washington University 1997 - 2002Washington D.C. Metro AreaResponsibilities:Assistant manager of IMAG.Provided project leadership for designers, programmers and systems staff developing web applications using ColdFusion, PLSQL and Oracle databases.Maintaining continuous systems availability for The George Washington University's websites: www.gwu.edu, gweb.gwu.edu and banweb.gwu.edu.Provided DB consultation and support for University departmental clients and IT staff developing applications on the previously listed systems. Provided… Show more Responsibilities:Assistant manager of IMAG.Provided project leadership for designers, programmers and systems staff developing web applications using ColdFusion, PLSQL and Oracle databases.Maintaining continuous systems availability for The George Washington University's websites: www.gwu.edu, gweb.gwu.edu and banweb.gwu.edu.Provided DB consultation and support for University departmental clients and IT staff developing applications on the previously listed systems. Provided production support for enterprise wide web applications services.Tested (functional, regression, system) and certified for production, mission critical enterprise web applications for registration, grading, financial aid, alumni development, housing and employee records access.Monitored system capacity and made recommendations for upgrades to system software and hardware. Attended project meetings with clients, contractors and system managers throughout the SDLC.Provided reports to management on risk management and issues related to application development, system design and production support.Responded to customer service inquires. Worked to resolve issues surrounding projects, user accounts. Provided client support for the GW community.Accomplishments:Installed the first instance of BanWeb for student web registration. Performed system analysis after poor performance during peak freshman registration. Used Load Runner and Oracle performance tuning tools to detect, isolate and make recommendations to improved hardware performance and capacity throughout the technology stack. Detected bugs in the Oracle’s middle tier and worked with Oracle on resolving those bugs. Implemented and tested their fixes prior to next registration. Made database tuning recommendation to University DBA’s that reduced user login time and improved response times resulting in a subsequent successful freshmen registration. Recognized by the University with a salary bonus. Show less -
Senior Programmer AnalystGeorge Washington University Aug 1997 - Apr 1999Washington D.C. Metro AreaResponsibilities:UNIX systems administration for Solaris 2.x. Daily operations of the University's enterprise email server, web server and research machines providing services for 23,000 student staff and faculty accounts.Installed, tested and debugged software on Solaris and Windows NT systems. Provided routine maintenance along with back-up and recovery services for academic computing.Provided Oracle DBA services for classroom and research instances on the academic… Show more Responsibilities:UNIX systems administration for Solaris 2.x. Daily operations of the University's enterprise email server, web server and research machines providing services for 23,000 student staff and faculty accounts.Installed, tested and debugged software on Solaris and Windows NT systems. Provided routine maintenance along with back-up and recovery services for academic computing.Provided Oracle DBA services for classroom and research instances on the academic servers. Installed, configured and maintained Oracle 8i databases, Designer 2000, Developer and Net8 software. Provided tier 1 and 2 help desk services for University staff, faculty and students.Troubleshot network access; performance tuning and security issues.Taught introductory course in UNIX systems and the Internet. Created web content to provide the University community with UNIX resources.Primary UNIX liaison for faculty.Provided feedback to senior University IT staff on user issues. Proposed and implemented solutions to common problems. Documented processes and procedures for UNIX system admin within the University environment. Show less -
Assistant Clinical Professor Of Emergency MedicineThe George Washington University Hospital 1994 - 1998Washington D.C. Metro AreaResponsibilities:Provided clinical training in the Emergency Department in wound care and invasive procedures for residents and students on ED rotations.AccomplishmentsDeveloped course curriculum for Emergency Medicine residents and fourth year medical students on wound management and invasive procedures.Developed introductory suturing lab for health care providers using large mammals.Taught didactic course in Trauma Technology and Wound Management. -
Coordinator Trauma Technology And Wound Management ProgramThe George Washington University Hospital Aug 1994 - Aug 1996Washington D.C. Metro AreaResponsibilities:Supervised staff technologists and residents responsible for providing hands on patient care for trauma patients.Managed staff of Trauma Technologist, scheduled staff, wrote annual performance reviews, set annual performance goals with staff.Performed chart review for QA and monitored work output for quality and quantity.Prepared reports to management on staff and students.Wrote residents’ and students’ reviews. Reported progress to physician advisers… Show more Responsibilities:Supervised staff technologists and residents responsible for providing hands on patient care for trauma patients.Managed staff of Trauma Technologist, scheduled staff, wrote annual performance reviews, set annual performance goals with staff.Performed chart review for QA and monitored work output for quality and quantity.Prepared reports to management on staff and students.Wrote residents’ and students’ reviews. Reported progress to physician advisers, residency coordinators and Dean of the School of Medicine.Accomplishments:Developed Excel applications for staff scheduling and performance evaluations.Led team member for project developing an electronic wound records.Windows client server based database and application that provided data for research and reporting on wound care by the ED.Edited, illustrated and prepared for publication The Manual of Trauma Technology using Windows desktop publishing software.Authored chapter on the Biology of Wound Healing for Trauma Technology Manual. Show less -
Senior Trauma Technologist 06/1983-1994The George Washington University Hospital Jun 1983 - Aug 1994Washington D.C. Metro AreaSurgical repair of primary wounds. General and cosmetic repair of wounds.Orthopedic care and reduction of fractures and dislocations.Invasive patient care procedures -
Hospital Corpsman Hm2Us Navy Nov 1977 - Nov 1981Washington Navy Yard & Uss GuamActive duty corpsman.
Ric Auer Skills
Ric Auer Education Details
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Biology
Frequently Asked Questions about Ric Auer
What company does Ric Auer work for?
Ric Auer works for Immersive Fusion
What is Ric Auer's role at the current company?
Ric Auer's current role is Senior Operations Engineer.
What is Ric Auer's email address?
Ric Auer's email address is rr****@****ail.com
What schools did Ric Auer attend?
Ric Auer attended George Mason University.
What skills is Ric Auer known for?
Ric Auer has skills like Healthcare Information Technology, Program Management, Software Development, Sharepoint, Software Project Management, Agile Methodologies, Hl7, Cloud Computing, Sdlc, Requirements Analysis, Ehr, Integration.
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