As the founder of The People's Meeple Board Game cafe I was able to bring together my love or board games and customer interation and combine it with my skill set of problem solving, self starting and self drive to bring this project to life.This project and company has involved me wearing many hats and making all the key decisions to bring this vision to life and keep it going over the turbulant times of the Covid Era.I am responbile for every aspect of running, marketing, financing and keeping the buisness moving forward.Learning new skills and gaining new information on a weekly basis is the key to my role here.

A hands of role dealing with every aspect of Operations within the business including - Field Sales Operations with our employee, distributor and agent models- Effective planning of site visits for all our sites- Setting, monitoring and investigating sales targets and results - Setting, monitoring and investigation around allocation of stock to ensure best use and greatest ROI- Staff monitoring, development, training, retraining and motivation to maintain and grow productivity. (increased productivity by 20% LFL)Creating and updating effective policies and procedures for the Field Sales Merchandising team and their Line Managers. This include training, performance monitoring and route planning, I also collate and interpret all data collected from the field and present it to the board and feed it back to the Field Team. Assess and evaluate staffing, compliance and projected needs to maintain quality.Establish, communicate, and evaluate progress towards field goals and benchmarks.Represent field employees to management.

Working as a freelance photographer across the UK. I take a wide range of images from portrait to wedding to product shots.Working closely with clients I can offer a offer bespoke shoot and images that are tailored around them, their company or personal needs, I specialise in having close relationships with my clients and working with them creatively and ensuring that they have an input in the progression of the images.I also have experience in post production with the Adobe Suites to help produce the creative vision I and the client have.

Dealing with sales from quoting costs, organising works orders, engineer visits and prices to chasing aged debt.Maintaining, updating and improving in house data bases and filing systems.General offices duties including dealing with incoming calls from customers and suppliers.Coordinating internal paperwork between different departments.Arranging site visits for external sales executives and engineers.Working with the R&D department with new products that may be coming to the market, from product development to marketing strategies

Staff recruitment and development. Cash control and stock management.Developing the business to maximize sales. Ensuring excellent customer service through staff training and development. P&L analysis, cost control, merchandising to maximizing profit.Increasing Like For Like sales at one point to +44% on the previous year, meeting and beating KPI targets set.Ensuring all legal company policies where adhered to from front of house standards to merchandising to building a good image in the community.Developing the management team in several locations through mentoring and working with there line manager in order to deliver effective and tailored training.Pre opening training, developing a large group of new starters in an intensive 5 day training plan for newly opening locations.