Ricardo Bento Email & Phone Number

Son En Breugel, North Brabant, Netherlands

Eindhoven, Brabante Do Norte, Países Baixos

Focusing on Q-deliverables for a big player in the Semiconductor Industry, particularly in EUV machines, Large Frames, and Vessels projects, main tasks:1. Effectively manage customer claims to ensure prompt resolution and customer satisfaction.2. Perform p-FMEA to identify and mitigate potential risks in the production process.3. Establish and maintain control plans to ensure consistent quality throughout the manufacturing process.4. Conduct thorough TAS… Show more Focusing on Q-deliverables for a big player in the Semiconductor Industry, particularly in EUV machines, Large Frames, and Vessels projects, main tasks:1. Effectively manage customer claims to ensure prompt resolution and customer satisfaction.2. Perform p-FMEA to identify and mitigate potential risks in the production process.3. Establish and maintain control plans to ensure consistent quality throughout the manufacturing process.4. Conduct thorough TAS (Technical Acceptance Specification) reviews to ensure compliance with customer requirements and industry standards.5. Provide realization support in cleanroom environments, ensuring adherence to quality standards and specifications.6. Drive the First Article Inspection (FAI) and Outgoing Goods Inspection (OGI) processes to verify product conformance and quality.7. Assist in developing work instructions and checklists to standardize processes and ensure quality consistency.8. Create comprehensive qualification reports by gathering and analyzing all relevant information for sharing with the customer.9. Act as the primary point of contact with the customer, addressing inquiries, providing updates, and ensuring customer satisfaction.10. Maintain a strong customer-oriented approach, prioritizing customer needs and actively seeking ways to exceed their expectations.11. Collaborate with cross-functional teams to integrate new products seamlessly and ensure quality deliverables.12. Drive continuous improvement initiatives by analyzing data, implementing corrective actions, and optimizing processes.13. Monitor key quality metrics and indicators to assess performance, identify trends, and proactively address any quality deviations.14. Stay updated with industry advancements, regulations, and best practices in the Semiconductor Industry, specifically related to EUV machines.15. Ensure timely and accurate delivery of Q-deliverables, meeting or exceeding customer expectations and quality standards. Show less

Porto, Portugal

SUPPLIER QUALITY ENGINEER – MANITOWOC CRANE GROUPMain activities and responsibilities:1. Manage and follow the process to improve TOP10 of worst suppliers (Specific action plan, audit, convening...);2. Manage the plan to audit suppliers in function of quality results, priorities and rules;3. Manage quality complaints and ensure solutions through communication and assistance to suppliers, following up with quality tools as PDCA and 8D;4. Management of all… Show more SUPPLIER QUALITY ENGINEER – MANITOWOC CRANE GROUPMain activities and responsibilities:1. Manage and follow the process to improve TOP10 of worst suppliers (Specific action plan, audit, convening...);2. Manage the plan to audit suppliers in function of quality results, priorities and rules;3. Manage quality complaints and ensure solutions through communication and assistance to suppliers, following up with quality tools as PDCA and 8D;4. Management of all components through QM module in SAP;5. Lead the supplier convening to deal with specific quality issue (action plan validation, customer claim analysis...);6. Ensure the follow up of supplier deviations;Incoming inspection: Lead the processes to validate and assure the conformity of parts received;7. Manage the controls plans and other documentation required to the supplier;Implement the supplier handbook with Manitowoc's suppliers;8. Lead the PPAP process to validate new components in the context of Manitowoc's projects (IPD, IPI, QI, PTCO...);9. Accountable for: Management of the PPAP; 10. Management of the deviation request; quality continuous improvement; field service resolution; NC resolution; NC monitoring;11. Qualify new suppliers with the support of technical and purchasing departments;12. Consolidate required supplier quality indicators for Baltar plant;13. Manage the chargeback process with the support of finance and in cooperation with commodity and series buyers;14.Responsible for improving the quality level of the supplier panel;15. Management of the rejected components area (JAIL) and its return to suppliers. Show less

Bragança

Main activities and responsibilities:1. Management and monitoring of the supplier panel;2. Manage quality complaints and ensure solutions through communication and assistance to suppliers, following up with quality tools as PDCA and 8D;3. Follow-up on complaints and incidents, including responsiveness, root cause of theproblem and corrective actions, ensuring that all evidence of quality improvement and Lessons Learned is met - insured product history;4… Show more Main activities and responsibilities:1. Management and monitoring of the supplier panel;2. Manage quality complaints and ensure solutions through communication and assistance to suppliers, following up with quality tools as PDCA and 8D;3. Follow-up on complaints and incidents, including responsiveness, root cause of theproblem and corrective actions, ensuring that all evidence of quality improvement and Lessons Learned is met - insured product history;4. Management and monitoring of supplier performance indicators and their updating (PPM, complaints);5. Validation of initial samples (PPAP);6. Responsible for creating and updating control and measurement plans, in the reception of new components;7. Process audit of suppliers (before SOP);8. Life-series process audit for quality / process improvements;9. Auditing 8 Quality Basics, to improve supplier quality management and implementation of good practices;10. Manage the chargeback process with the support of finance and in cooperation with commodity and series buyers;11. Responsible for managing component changes during serial production (ECR / VAVE);12. Responsible for improving the quality level of the supplier panel;13. Top-Worst Supplier List Management;14. Regular visits to critical suppliers, support in 8D development and follow-up to ensure implementation of defined actions.15. Management of the rejected components area (JAIL) and its return to suppliers. Show less

Bragança Area, Portugal

Main tasks:1. Planning and performing predictive, preventive and corrective maintenance tasks.2. Standardization of preventive maintenance tasks by creating work instructions.3. Problem analysis and resolution using quality management tools (5W2H, QRCI).4. Monitor and optimize process of production lines.Acquired knowledge:1. Handling of FANUC and MOTOMAN robots.2. MIG / MAG, TIG and Laser welding process.3. Troubleshooting problems with sensors, actuators… Show more Main tasks:1. Planning and performing predictive, preventive and corrective maintenance tasks.2. Standardization of preventive maintenance tasks by creating work instructions.3. Problem analysis and resolution using quality management tools (5W2H, QRCI).4. Monitor and optimize process of production lines.Acquired knowledge:1. Handling of FANUC and MOTOMAN robots.2. MIG / MAG, TIG and Laser welding process.3. Troubleshooting problems with sensors, actuators, pneumatic cylinders, bearings, etc4. Production process with GBD meter. Show less

Greater Poland District, Pleszew County, Poland

1. Monitoring in the production of equipment (CNC lathe machines, milling machine).2. I work in 2D and 3D CAD software such as Catia, Solidworks and Creo Parametrics.3. Work in the TDM program.4. Work in the Baan system.5. Knowledge of ways to manage workers' schedules.6. Timing analysis of the work done by the operators and creation of an EXCEL timing system, used for the production of new factory-produced equipment (New EcoMill model).

Master'S Degree, Industrial Engineering

Engineer'S Degree, Electrical, Electronics And Computer Engineering

Activities and Societies: President of electrical students department