Ricardo Chavez Email & Phone Number

Riverview, FL, US

• BlueGrace Logistics - Chicago Office | Chicago Board of Trade Building
• Team lead: - Oversee 8-10 sales reps, approve load offers utilizing market data trends, vet carriers used, & communicate with customer sales leadership on strategic approach for daily load coverage
• 2x Monthly MVP (March '23 April '24) - Awarded for going above and beyond the scope of responsibility, bringing forth leadership and positive impact to our teams - Exceeding Monthly Activity score metrics
• BG Mentor Program - Have mentored 3 interns, 2 full-time carrier sales reps. - Guiding through company processes, sales techniques, industry knowledge, & communication skills
• Managed a portfolio of 25+ carriers, including dedicated project - Diversified portfolio to meet designated regional team needs as well as other regions - Strong focus in refrigerated carriers based in the Rio Grande.

New York, New York, US

• J.Crew Factory - Flagship Factory Store in Midwest District | Chicago Fashion Outlets
• Develop weekly Product Performance Report for our Store and Midwest District, highlighting top-performing items per department and analyzing product sales opportunities.
• Trained and developed 12 new sales associates on product specifications, selling techniques, store procedures & policies, and customer service.
• Executed monthly floor sets by leading a team of 3-5, ensuring strategic visual placement of products to maximize the shopping experience.
• Built customer loyalty by reaching out quarterly to the top customer list.
• Prospected new customers by being an active member of the community, as well as building relationships with other nearby businesses.

New York, New York, US

• Store top J. Crew Credit Card performer of 2016
• Top performing cashier, with highest Loyalty Program email capture rate.
• Assisted floor set, visual merchandising, and operational duties.
• Worked closely with sales manager to solve problems and handle customer issues.
• Prepared merchandise for the sales floor by pricing or tagging.
• Spoke to customers in their native language to increase loyalty and establish relationships.

Austin, TX, US

• Represent the premium YETI brand & mission by maintaining a high level of product expertise and customer service.
• Execute visual merchandising duties as required.
• Maintain a positive attitude and support all of our YETI staff.
• Effectively execute customer transactions on POS system.
• Inform customers of all ongoing and upcoming special events and offers