Ricardo Castillo Email & Phone Number

Scarborough Ontario

MORTGAGES FOR: Contract RenewalsPre - Approvals First Home Buyer Residential Condos Debts Consolidation Home Renovations Vacation Properties Newcomers in Canada ConstructionsRental Properties 2nd and 3rd Mortgages HELOC Lender Switch Commercial and IndustrialReverse Mortgage

Kentucky, United States

• Worked cross-functionally to implement marketing campaigns• Collected data on marketing campaigns • Planned and coordinated seasonal promotions, events, or information sessions• Ensured all information on social media platforms were up-to-date and accurate• Builded and developed relationships with key business stakeholders• Leveraged analytics and I made a competitive analysis to create new campaigns• Ensured ongoing communication with managers and other department… Show more • Worked cross-functionally to implement marketing campaigns• Collected data on marketing campaigns • Planned and coordinated seasonal promotions, events, or information sessions• Ensured all information on social media platforms were up-to-date and accurate• Builded and developed relationships with key business stakeholders• Leveraged analytics and I made a competitive analysis to create new campaigns• Ensured ongoing communication with managers and other department leads• Supported the optimization of marketing channels and ROI Show less

Toronto, On

•Provided suggestions to increase purchase value, exceeding expectations, and materializing purchases.•Elaborated customer quotes, to materialize customers purchase, providing follow up days later. •Took phone customer calls to provide information for their inquiries converting sales, when required. •Created and maintained commercial alliances with contractors, builders, and landlords to make sales•Managed CRM data bases, to create and maintain long lasting commercial… Show more •Provided suggestions to increase purchase value, exceeding expectations, and materializing purchases.•Elaborated customer quotes, to materialize customers purchase, providing follow up days later. •Took phone customer calls to provide information for their inquiries converting sales, when required. •Created and maintained commercial alliances with contractors, builders, and landlords to make sales•Managed CRM data bases, to create and maintain long lasting commercial relationships.•Assisted to check company sale orders, to make sure that were no mistakes prior to submit them. ACCOMPLISHMENT: Increased sales volume and provided great customer service, above and beyond the client expectations Show less

Toronto, On

•Put the client first and resolved customer inquiries, turning many of those interactions in new sales. •Oversaw the purchase process from coworkers and expanded opportunities to make trade relationships. •Assisted in the resolution of customer complaints, returns and exchanges, resolving issues in general.•Took phone customer calls to provide information for their inquiries and converted sales when required. ACCOMPLISHMENT: Assisted customers in their company… Show more •Put the client first and resolved customer inquiries, turning many of those interactions in new sales. •Oversaw the purchase process from coworkers and expanded opportunities to make trade relationships. •Assisted in the resolution of customer complaints, returns and exchanges, resolving issues in general.•Took phone customer calls to provide information for their inquiries and converted sales when required. ACCOMPLISHMENT: Assisted customers in their company interactions, being the top seller of capital goods orders. Show less

Toronto, On

•Managed the online purchases department, delivering the daily sales orders to customers.•Coordinated activities of assigned personnel, monitoring their roles and achievements with customers.•Maximized sale opportunities in customer orders, under company guidelines to achieve corporate goals•Created strategies to achieve head office expectations, about the launching of this new department. ACCOMPLISHMENT: Launching of this brand-new online purchase department, in… Show more •Managed the online purchases department, delivering the daily sales orders to customers.•Coordinated activities of assigned personnel, monitoring their roles and achievements with customers.•Maximized sale opportunities in customer orders, under company guidelines to achieve corporate goals•Created strategies to achieve head office expectations, about the launching of this new department. ACCOMPLISHMENT: Launching of this brand-new online purchase department, in Toronto east. Show less

El Salvador

•Created and maintained corporate business alliances, making sales in every company assigned. •Oversaw the purchase process from coworkers, expanding sale opportunities, making cross and up sales. •Provided suggestions to increase purchase value, exceeding expectations, and materializing purchases.•Elaborated customer quotes, to materialize customer purchase intentions, providing follow up days later. •Created marketing events with companies assigned to promote alliances with… Show more •Created and maintained corporate business alliances, making sales in every company assigned. •Oversaw the purchase process from coworkers, expanding sale opportunities, making cross and up sales. •Provided suggestions to increase purchase value, exceeding expectations, and materializing purchases.•Elaborated customer quotes, to materialize customer purchase intentions, providing follow up days later. •Created marketing events with companies assigned to promote alliances with employees at all levels. •Managed CRM data bases, to create and maintain long lasting commercial relationships.•Participated in managers meetings, to give advances with customer alliances giving detailed information. ACCOMPLISHMENT:Awarded for being the best executive in creating and maintaining company business alliances in 2013. Show less

El Salvador

•Taught marketing courses to students for several careers in the Business School oMarketing I and II oMarketing Research oInternational Marketing oSales Management oMarketing ManagementoConsumer Behaviour ACCOMPLISHMENT: Had in charge over one thousand students, with a 90% courses approval rate.

El Salvador

•Created and maintained corporate business alliances, making sales in every company that I attended. •Created marketing events with companies assigned to promote alliances with employees at all levels. •Assessed customers’ credit scores to evaluate their financial risk, to apply for bank products or services.•Assisted customers to improve their credit scores and financial situation, when they had credit problems.•Provided suggestions to increase financing value, exceeding… Show more •Created and maintained corporate business alliances, making sales in every company that I attended. •Created marketing events with companies assigned to promote alliances with employees at all levels. •Assessed customers’ credit scores to evaluate their financial risk, to apply for bank products or services.•Assisted customers to improve their credit scores and financial situation, when they had credit problems.•Provided suggestions to increase financing value, exceeding expectations, materializing their applications.•Managed CRM data bases, to create and maintain long lasting commercial relationships.•Elaborated customer quotes, to visualize customer purchase intentions, providing follow up days later. •Prepared customer credit application files, to get their financing approvals from the bank bureau. ACCOMPLISHMENT:Provided the best lending solutions to my customers, mitigating the bank financial risk. Show less

El Salvador

•Created and maintained company business alliances, making sales in every company that I served. •Assessed customers’ asset risks to make insurance proposals insuring their assets in a timely manner. •Assisted customers to decrease their asset risks to get insurance coverages, as they needed. •Arranged meetings with staff assigned to create monthly sales and marketing strategies. •Participated in business meetings with insurance companies’ representatives, to make work plans… Show more •Created and maintained company business alliances, making sales in every company that I served. •Assessed customers’ asset risks to make insurance proposals insuring their assets in a timely manner. •Assisted customers to decrease their asset risks to get insurance coverages, as they needed. •Arranged meetings with staff assigned to create monthly sales and marketing strategies. •Participated in business meetings with insurance companies’ representatives, to make work plans. •Created marketing events with companies assigned to promote business alliances with employees. •Managed CRM data bases, to create and maintain long lasting commercial relationships.•Telemarketing to customer databases, promoting the company services, following up leads generated. ACCOMPLISHMENT:Provided the best insurance solutions to my customers, mitigating their risk to lose their assets. Show less

Mortgage Agent 1, Mortgages

Bachelor Of Business Administration - Bba

Master Degree Of Strategic Management

Bachelor Of Marketing, Bm, Marketing

Bachelor Of Business Administration - Bba, Business Administration And Management, General