Ricardo E. Pino, Chrm - Lcam Email & Phone Number

Florida, United States

San José Del Cabo, Baja California Sur, Mexico

Provide strategic direction with a focus on profit-based strategies according to client guidelines and goals.Oversee Implementation and accuracy of all revenue Management procedures.provide a strong layer of guidance and support for the property team in all functions (GM, DOSM, DOF, DOFO, Reservations, etc)Experience across multiple brands and independent systems with the ability to guide clients in various technical system functions as needed.

17315 Collins Ave Synny Isles Beach, Fl 33160

*Led the formulation of major budgeting and forecast goals and objectives by market segment. *Analyzed market segment patterns based on day of the week, booking window, and seasonality to help develop pricing strategies.*Utilized understanding of GDS, including seamless rate displays, sequencing, and property HOD *Explored market mix adjustments that might boost income *Utilized understanding of GDS, including seamless rate displays, sequencing, and property HOD

Doral, Florida

All revenue functions were under my supervision.Directed the hotel revenue team and devised action plans to boost REVPAR.Executed and managed hotel strategy to ensure that the STAR index increased in line with the company's goals. In order to reach budgeted revenue and maximum market share, reviewed and advised rooms and catering plans, including pricing, inventory, and channel management.

Sunny Isles Beach

All revenue functions were under my supervision.In accordance with the company's vision and standards, developed, implemented, communicated, analyzed, measured, and changed strategies to reach top line revenue goals.Directed the hotel revenue team and devised action plans to boost REVPAR.Executed and managed hotel strategy to ensure that the STAR index increased in line with the company's goals. In order to meet projected revenue and optimize market share, reviews and proposes room and catering plans, including pricing, inventory, and channel management.

Sunny Isles Beach Fl

Newport Marketing is one of the fastest growing marketing organizations in the travel industry, and one of my responsibilities was to create steps and procedures from the time the sale was made until the client's travel window ended.I oversaw a team of ten agents that sold packages, booked airline and cruise trips, hotel stays, rental vehicles, and attraction tickets.Procedures were put in place to take advantage of the various hotel High and Low season rates, as well as weekday to weekend stays.built a report to track an agent's performance on the phone and on the sales floor

Sunny Isles Beach Fl

Manage group and individual bookings and reservations for a 311-room hotel.Ensure that all room bookings are coordinated with the sales and reservations staff, and teach all customer care coordinators how to resolve all difficulties.The meeting planner needs assistance in analyzing all room requirements and working with sales and marketing to ensure revenue management criteria are followed.Responsible for resolving guest complaints, monitoring the flow of dining rooms, and suggesting ways to maximize income.Oversee the effective working of sales representatives and provide training to resolve any difficulties and teach personnel to maintain all daily schedules

Miami Beach, Fl

Provided Customer ServiceDelegating responsibilities to employees.Scheduling and payroll for a team of 45+ people.Organizing the daily operations of a restaurant in the appropriate orderProducing a high-quality product that meets or exceeds hotel requirements.Keeping track of all supplies is essential.