Sales Manager
Houston, Texas Area
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 5,000 stores in US, Puerto Rico, Mexico, and Brazil.• Selling the complete job (serving customers at the counter and on the phone, offering good, better and best, recommended parts, make returns, install ‘price change’ label and approve as complete, put up truck and receive all sms system, dum/erase in the overstock menu in sms and rescan overstock, job diagrams and checkout prompts, plan-o-gram).• Resolves customer complaints and helps respond to customers’.• Testing equipment (dura test machine, hand help battery and system analyzer, charging and test system, code reader, ignition tester, scan and specialty tools). • Supervises receiving, stocking, pricing, returning, and transferring of merchandise.• Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members.• Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.• Ensures that store/grounds are clean and presentable; manages repair and maintenance.• Supervises team members by assigning tasks, setting expectations, and providing feedback.• Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.• Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.• Participates in company and on-the-job training to improve skills and productivity and attends training requested by Store Manager, District Management, and corporate leaders
