Polished and professional, possessing strong multitasking, problem-solving, and communication skills, along with managing responsibility to a very high standard. Striving to learn, grow and contribute to team success through hard work, attention to detail, and enhancing client satisfaction to drive loyalty and repeat business.
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Treasurer EnglandThe Change Group International Sep 2017 - Feb 2019Bloomsbury, Central London• Managed cash flow for 18 branches across UK operations.• Travelled to Barcelona, Spain, to train new treasurer for our Catalunya based branches.• Operated within financial trading limit, complying with AML (anti-money laundering) procedures.• Managed COP (cash on premises) - maintaining 3-4 days worth of cash in each branch.• Arranged cash/coin orders and sell-off of excess stock with suppliers - Moneycorp/Travelex/G4S.• Controlled low/excess stock by internally/externally transferring money between branches.• Produced and updated daily FX rates, regularly monitoring fluctuation.• Monitored and analysed turnover, proposing recommendations to Ops Manager. • Prepared cash reconciliation, banking and financial reports for head office/finance.• Liaised with wholesalers, banks, finance department, head office, managers, regional managers and sales consultants. -
Senior Fx Sales Consultant (Harrods & London)The Change Group International Sep 2016 - Sep 2017Harrods Department Store & Central London• Travelled to Barcelona, Spain, to help train sales consultants for our new La Roca Village branch.• Mentored trainee sales consultants - utilising structured training programmes and manuals, online learning resources and providing practical guidance/feedback. • Successfully interviewed and gained store approval access to work as a concessions partner in Harrods Department Store - ChangeGroup’s busiest and most profitable bureau. -
Fx Sales ConsultantThe Change Group International Feb 2011 - Sep 2016London Luton Airport & Central London• Delivered high ATV (average transaction value) through offering first class customer service.• Used “Greet, Find, Propose, Close“ to maximise all GP (gross profit) opportunities.• Up-selling - increasing transaction value and customer service levels. • Cross-selling - promoting third party products, utilising excellent product and service knowledge.• Consistently hitting set sales targets while developing sales performance. -
Baggage HandlerMenzies Aviation Nov 2010 - Feb 2011London Luton Airport• Collected, sorted and checked baggage tags against flight lists.• Loaded luggage onto aircraft using trucks and cargo loaders.• Unloaded bags onto conveyors for collection at reclaim points. -
Passenger Service AgentEasyjet Aug 2010 - Nov 2010London Luton Airport• Greeted passengers and instructed them on safety procedures.• Verified passenger documentation and luggage conformities.• Handled inquiries, processed baggage and cancellation fees.• Escorted special assistance passengers from terminal to aircraft.
Ricardo Joseph Education Details
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City And Islington CollegeSports Massage & Holistic Therapy -
Cardinal Newman Roman Catholic School6 Gcse’S - Incl. English, Maths, Business
Frequently Asked Questions about Ricardo Joseph
What is Ricardo Joseph's role at the current company?
Ricardo Joseph's current role is Treasurer England - ChangeGroup.
What schools did Ricardo Joseph attend?
Ricardo Joseph attended City And Islington College, Cardinal Newman Roman Catholic School.
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Ricardo Joseph
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Ricardo Joseph
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