Ricardo Leon Ruiz

Ricardo Leon Ruiz Email and Phone Number

Customer Experience, Customer Service, Centro de Servicios Compartidos, Transformación Comercial. Experiencia del cliente, Servicio al cliente. @ Doctums Global
chicago, illinois, united states
Ricardo Leon Ruiz's Location
Chile, Chile
About Ricardo Leon Ruiz

Ejecutivo senior con vasta experiencia en áreas comerciales y de clientes. Líder de gran efectividad en equipos de Customer Experience, Customer Service y como sponsor en proyectos de transformación comercial. Amplia experiencia en los sectores de Educación Superior y Telecomunicaciones. Dominio de idioma ingles conversacional y escrito.

Ricardo Leon Ruiz's Current Company Details
Doctums Global

Doctums Global

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Customer Experience, Customer Service, Centro de Servicios Compartidos, Transformación Comercial. Experiencia del cliente, Servicio al cliente.
chicago, illinois, united states
Website:
doctums.com
Employees:
14
Ricardo Leon Ruiz Work Experience Details
  • Doctums Global
    Consultor Estratégico
    Doctums Global Feb 2021 - Present
    Estados Unidos
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  • Profesional Independiente
    Consultor Independiente
    Profesional Independiente Jun 2020 - Jan 2021
  • Laureate International Universities
    Service Management Director Laureate Education Inc.
    Laureate International Universities Aug 2018 - May 2020
    Chille
    Service Management Director for E2G ( enrollment to graduation) project. Student´s experience, Digital Experience, Contact Center operations, Reporting KPIs
    View
  • Laureate International Universities
    Customer Service Director, Andean Region Shared Service Center At Laureate Education
    Laureate International Universities Mar 2012 - Aug 2018
    Santiago De Chile
    Responsable de la Dirección de Servicio regional, lider de los equipos de Contact Center, Soporte a clientes y de Reporting y análisis, en la entrega de servicios de apoyo para las instituciones del Grupo Laureate de la Región Andina (Chile, Perú y Ecuador).
    View
  • Instituto Profesional Ipp
    Director De Admisión Y Marketing
    Instituto Profesional Ipp 2009 - Feb 2012
    Chile
    Institución perteneciente a Whitney International Universities. Responsable de matrícula y marketing de la institución para Chile.
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  • Telefónica
    Subgerente De Servicio Al Cliente
    Telefónica Jan 2005 - Mar 2009
    Responsable de las metas de retención de clientes residenciales y plataformas de atención a clientes sensibles y Sernac / Subtel
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  • Telefónica
    Agente Zonal
    Telefónica Sep 2000 - Dec 2004
    Santiago, Chile
    Ventas y mantención de clientes
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  • Telefónica
    Jefe De Area Organización Y Sistemas De Rrhh
    Telefónica Aug 1998 - Aug 2000
    Santiago, Chile
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Ricardo Leon Ruiz Education Details

Frequently Asked Questions about Ricardo Leon Ruiz

What company does Ricardo Leon Ruiz work for?

Ricardo Leon Ruiz works for Doctums Global

What is Ricardo Leon Ruiz's role at the current company?

Ricardo Leon Ruiz's current role is Customer Experience, Customer Service, Centro de Servicios Compartidos, Transformación Comercial. Experiencia del cliente, Servicio al cliente..

What schools did Ricardo Leon Ruiz attend?

Ricardo Leon Ruiz attended Universidad De Chile, Universidad Adolfo Ibáñez, Izo, Colegio Saint George.

Who are Ricardo Leon Ruiz's colleagues?

Ricardo Leon Ruiz's colleagues are Alfonso Abundes Aguirre, Carol Suter, Barbara Perez, Bayyinah J., Patrick Murray, Bart Herridge, Bill Young.

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