Ricardo Piña

Ricardo Piña Email and Phone Number

Customer Success Agent @ mydigitalnomads
Spain
Ricardo Piña's Location
Greater Madrid Metropolitan Area, Spain
Ricardo Piña's Contact Details

Ricardo Piña work email

Ricardo Piña personal email

n/a
About Ricardo Piña

Graduate in Psychology from the Metropolitan University (VE). I'm fluent in both spanish and english.I work on a daily basis with the office suite and Salesforce. I have knowledge in database management and processing and Executive Coaching.Extensive experience in selling and marketing technological and banking products and services, both B2B and B2C. I always stay up-to-date with the latest updates on technology products in order to offer the best possible advice to my clients and solve their business challenges.

Ricardo Piña's Current Company Details
mydigitalnomads

Mydigitalnomads

View
Customer Success Agent
Spain
Employees:
26
Ricardo Piña Work Experience Details
  • Mydigitalnomads
    Customer Success Agent
    Mydigitalnomads
    Spain
  • Onretrieval
    Account Executive
    Onretrieval Mar 2019 - Present
    Madrid Y Alrededores, España
    As an Account Executive, I focus on driving account growth, building strong client relationships, and offering customized business solutions for medium to large enterprises. My strategic approach to account management ensures the creation of new business opportunities while maintaining client satisfaction.My responsibilities include educating clients through detailed presentations, generating new leads through prospecting and networking, and managing the entire sales cycle, from… Show more As an Account Executive, I focus on driving account growth, building strong client relationships, and offering customized business solutions for medium to large enterprises. My strategic approach to account management ensures the creation of new business opportunities while maintaining client satisfaction.My responsibilities include educating clients through detailed presentations, generating new leads through prospecting and networking, and managing the entire sales cycle, from negotiation to contract closing. I focus on building long-term partnerships that align the client’s goals with those of the company.After the sale, I provide proactive account management, maintaining ongoing client relationships to identify upselling opportunities and maximize long-term retention. I leverage Salesforce and other tools to track sales progress and analyze key metrics, enabling continuous improvement of our strategies.Additionally, I conduct detailed analyses to understand the client's challenges and offer tailored solutions to meet their needs, optimizing processes and driving growth. As a team leader, I foster collaboration and continuous development of account representatives, ensuring everyone is aligned with our strategic objectives.My sales experience, combined with strong leadership skills, ensures both client success and the achievement of business goals, always seeking opportunities to improve and innovate. Show less
  • Onretrieval
    Inside Sales Representative
    Onretrieval Nov 2018 - Present
    Madrid Area, Spain
    Main activities:- Identification of new potential B2B and B2C sales customers:Research of organizations and individuals online, to identify new potential clients and new potential markets.Detecting the needs of other companies and knowing who makes the purchasing decisions.Contact potential clients by email or phone to establish a good relationship and set up meetings.- Pitching products and / or services.Contact customers to inform them about new developments in the… Show more Main activities:- Identification of new potential B2B and B2C sales customers:Research of organizations and individuals online, to identify new potential clients and new potential markets.Detecting the needs of other companies and knowing who makes the purchasing decisions.Contact potential clients by email or phone to establish a good relationship and set up meetings.- Pitching products and / or services.Contact customers to inform them about new developments in the company's products.Negotiation by phone, email and in person.- Maintain fruitful relationships with existing clients.Cross selling. Show less
  • Banco Santander
    Telephone Banking And Products Manager
    Banco Santander Dec 2017 - Jul 2018
    Madrid Area, Spain
    Customer support in banking, product and customer operations, attracting new customers for financial products (inside sales). Database management for the expansion of the commercial portfolio of clients in the different financial products.
  • La Agencia (Agencia Inmobiliaria).
    Marketing And Sales Sub Manager
    La Agencia (Agencia Inmobiliaria). Sep 2016 - Sep 2017
    Madrid Area, Spain
    Prospecting of large investors for real estate investment projects, processing of databases for the expansion of investors, generation of market study reports, budgeting of business development plans, networking, advice, negotiation at different levels of real estate investment .
  • Isf Alpiz
    Inside Sales Representative
    Isf Alpiz Oct 2015 - May 2016
    Venezuela
    Prospecting clients and suppliers through different methodologies, database management, working with clients to understand their needs and requirements, thus directing qualified opportunities to Key Account Managers. Maintain and expand the prospect database within the assigned territory. Close opportunities and fulfillment of specific objectives and by quarterly and annual divisions.
  • Datanalisis
    Coordination Of Recruitment And Human Development
    Datanalisis Jul 2015 - Sep 2015
    Caracas
    Search coordinator of the required personnel in the company, from operative positions to managerial profiles, from start to hiring. Selection process management. Interviews with the candidates. Psychological evaluation of the candidates. Preparation of career and training plans for company employees. Administrative contracting processes (registration and cancellation). Supervision of two human resources analysts and secretary. Preparation of personnel selection reports.
  • Datanalisis
    Investigación De Mercado En La Unidad De Estudios Cualitativos.
    Datanalisis Oct 2014 - Jul 2015
    Venezuela
    Generación y diseño de propuestas de investigaciones cualitativas. Moderación y Análisis de sesiones de grupo, entrevistas en profundidad, etnografías, entre otros. Manejo de metodología cualitativa y cuantitativa.
  • Hospital Domingo Luciani
    Psicólogo Voluntario
    Hospital Domingo Luciani Aug 2013 - Apr 2014
    Caracas Area, Venezuela
    Evaluación laboral y salud mental.Aplicación de pruebas y tests psicológicos.Atención a pacientes nuevos y de seguimiento (consulta externa).Atención de pacientes hospitalizados.Elaboración de informes psicológicos.
  • Caprosica (Cabillas Y Productos Siderúrgicos, C.A.)
    Técnico De Recursos Humanos
    Caprosica (Cabillas Y Productos Siderúrgicos, C.A.) May 2012 - Dec 2012
    Caracas Area, Venezuela
    Selección y reclutamiento de personal de distintos niveles.Actividades de contratación y liquidación de personal (altas y bajas).Evaluación psicológica de los candidatos.Realización de informes psicológicos.Creación y elaboración de test de perfiles para candidatos para empresa (personal de fábrica).
  • Nine West
    Gerente De Ventas B2B
    Nine West Jun 2011 - Dec 2011
    Caracas Area, Venezuela
    Manejo de personal.Actividades administrativas, en las que se incluyen manejo de caja y documentación legal requerida por el local.Actividades de contratación y liquidación de personal (altas y bajas).
  • A1-Technologies
    Director
    A1-Technologies 2000 - 2008
    Venezuela
    Co-Fundador de empresa de servicios IT. En donde desempeñe funciones de prospeción de clientes y proveedores, trabajo con los clientes para comprender sus necesidades y los requisitos de los mismos. Mantener y ampliar la base de datos de prospectos. Cierre oprtunidades y cumplimiento de objetivos especificos.Al mismo tiempo encargado de la selección del personal cualificado, por proyectos, para las distintas actividades a realizar, según los objetivos y necesidades del cliente.

Ricardo Piña Skills

Microsoft Office Strategic Planning Microsoft Excel Management Leadership Project Management Microsoft Word Powerpoint Research English Psychotherapy Counseling Psychology Coaching Executive Coaching Business Strategy Spss Profit Data Analysis Databases Market Research Qualitative Research Semi Structured Interviews Structured Interviews Human Resources Team Leadership Recruiting Negotiation Teamwork Talent Management Spanish Organizational Development Microsoft Powerpoint Sales Management Sales Customer Service Psychology Marketing Public Relations Public Speaking Team Building Social Media Marketing Strategy Social Media Marketing Teaching Business Planning Strategy Busness To Busness Scheduling

Ricardo Piña Education Details

Frequently Asked Questions about Ricardo Piña

What company does Ricardo Piña work for?

Ricardo Piña works for Mydigitalnomads

What is Ricardo Piña's role at the current company?

Ricardo Piña's current role is Customer Success Agent.

What is Ricardo Piña's email address?

Ricardo Piña's email address is ri****@****val.com

What schools did Ricardo Piña attend?

Ricardo Piña attended Universidad Metropolitana (Ve), Zemsania Global Group, Taller De Arte Sonoro, Universidad Metropolitana (Ve).

What skills is Ricardo Piña known for?

Ricardo Piña has skills like Microsoft Office, Strategic Planning, Microsoft Excel, Management, Leadership, Project Management, Microsoft Word, Powerpoint, Research, English, Psychotherapy, Counseling Psychology.

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