Ricardo Rodríguez Flores Email and Phone Number
I am currently a student of Junior IT Analyst at NPower Canada. I bring over five years of experience in customer service, specifically within the hospitality sector, where I serve as an Event Supervisor in Canada.Throughout my career, I have refined my skills in communication and problem-solving, while also enhancing my attention to detail and organizational abilities. I prioritize meticulous planning and advance preparation for projects, which allows me to allocate tasks effectively based on each staff member's strengths to optimize performance and efficiency. Additionally, I maintain continuous communication with clients to ensure their objectives are met successfully.I am enthusiastic about applying my experience and skills to new opportunities and am committed to making a meaningful contribution to any team I join.
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Event SupervisorStaff Your Event Sep 2019 - PresentToronto, Ontario, Canada- Provided effective support and collaboration in a team-oriented environment, improving staff efficiency and contributing to the successful execution of over 200 events. - Identify and implement opportunities for improvement within the operational environment, resulting in streamlined processes and enhanced service quality for events - Effectively managing high-pressure situations to ensure the seamless execution of events during critical moments. - Maintained high attention to detail, and strong project management skills to ensure all aspects of event planning and execution achieving successful outcomes and client satisfaction -
Student AdvisorUniversidad Del Valle De M��Xico Jan 2018 - Jan 2019Guadalajara, Jalisco, Mexico- Built relationships with prospective students, facilitating a smooth registration process, enhancing the overall student experience - Managed tasks according to a calendar to meet strict deadlines, ensuring timely completion of responsibilities and contributing to operational efficiency - Increased enrollment numbers by implementing strategies that significantly increased campus visitations, contributing to the institution's growth and success -
Technical Support RepresentativeTotalplay Dec 2015 - Jan 2018Guadalajara, Jalisco, Mexico- Delivered high quality customer support, by addressing and resolving technical issues, resulting in improved customer satisfaction and retention - Assigned and tracked incidents across various departments, ensuring timely resolution and effective handling of specialized orders - Conducted quality monitoring through quality checks to ensure adherence to service standards, contributing to enhanced overall service quality and customer experience -
Sales RepresentativeKivac Jan 2015 - Dec 2015Guadalajara, Jalisco, Mexico- Cultivated and sustained relationships with existing clients to provide a personalized and attentive experience - Attended, organized, and participated in weekly brand experience promotions, successfully engaging over 200 individuals as prospects.
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Call Center RepresentativeCapta Sep 2012 - Dec 2014Guadalajara, Jalisco, Mexico- Entered and modified customer orders with accuracy, ensuring a reliable database and enhancing customer service through comprehensive client history - Engaged directly with customers via phone and email, resulting in a substantial increase in sales of pre-paid services - Managed and updated over 50 customer interaction records daily, significantly enhancing first-contact resolution rates
Ricardo Rodríguez Flores Education Details
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Npower CanadaInformation Technology
Frequently Asked Questions about Ricardo Rodríguez Flores
What company does Ricardo Rodríguez Flores work for?
Ricardo Rodríguez Flores works for Staff Your Event
What is Ricardo Rodríguez Flores's role at the current company?
Ricardo Rodríguez Flores's current role is Event Supervisor at SYE | Student of Junior IT Analyst at NPower Canada.
What schools did Ricardo Rodríguez Flores attend?
Ricardo Rodríguez Flores attended Npower Canada.
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Ricardo R.
Senior Business Analyst At Glovo | Lean Six Sigma | Process Improvement | Project ManagementBarcelona
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