Created and maintained filing systems for employee records, financial reports, and other documents.Developed and implemented administrative procedures to maximize efficiency.Provided support to departmental managers in the development of project plans and initiatives.Conducted performance reviews on administrative staff members to ensure they are meeting expectations.Collaborated with IT personnel on projects that would improve overall workflow processes.Monitored office inventory to maintain supply levels.Supported staff through in-service training, providing mentorship and additional resources.Coordinated with managers and departments to interview new personnel and recognize excellent performance.Collaborated with project and department leaders to develop and implement improvements to operational efficiency.Organized and maintained documents, files and records.Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.

Ensured timely distribution of incoming mail and parcels.Maintained accurate records of all delivered items.Handled confidential documents in a responsible manner.Delivered packages on time to specified destinations.Performed daily vehicle inspections to ensure safe operation of vehicles used for deliveries.Organized the loading of cargo into trucks or other vehicles for transport.Assisted with the preparation and packing of outgoing parcels, letters, and packages.Communicated effectively with customers regarding delivery schedules and arrival times.Maintained a clean driving record in accordance with company policy.

Assisted customers with password resets, account recovery, and other IT related tasks.Resolved network connectivity issues by analyzing existing configurations.Installed new hardware components such as printers, modems, wireless devices.Gave hands-on support to end-users and educated staff on personalized support.Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.