Ermes Solution offers Executives full coaching for career building. I am responsible for their language needs and all the evaluation, scheduling, class management and course preparation. Using high tech instruments like interactive boards and classroom networking to increase satisfaction and retention of information from the classes. Student are interviewed and their needs taken into consideration when preparation the language class so their demands are met.

 Apesar de não estar vinculado a nenhuma empresa de vez em quando, minha venda de aulas continha apresentações organizadas, que explicavam a metodologia, procedimentos de aula e formas de pagamento. Trabalhei dentro de empresas como Rabobank, Paper Express, Microsoft, Chubb, Brahma(1995), Kibon e Metso, BankBoston, Nestle, BBS, Terra lidando com os mais diversos perfis de altos executivos.

Back Office Agent for Pernod Ricard client account. Responsible for New Hire, Termination, control for software and service access, full client support for hardware and software issues. Team deployment management for specific situations and needs according to client needs. Responsible for all Portuguese, Spanish and English communication coming in from Pernod Ricard. Handled all Ticket creation and follow up with client. Queue management for all agents whom created tickets for Pernod Ricard.

ALI specializes in intesive English and French courses for exchange students. With a very strong profile of specialized teachers in the ESL field.

Responsible for all classes and profit of the company.