Utilize data destruction software to wipe hard drives for refurbishingVerify work of audit technicians to ensure hardware components are ready for salesPerform batch corrections, reclassifications, and log asset tags in Microsoft ExcelPerform IT inventory onto spreadsheets in excel

Hardware & Software installation, Refurbishing & Repairing computers, and Installing OS

Delegated tasks to team of 3 staff to ensure proper handling and storage for supplies; Opening and closingof the storeAnswer 80+ calls daily; operating Positech System to authorize payment via cash or credit; support funding systems and other electronic record systems as needed.Maintained detailed records companys monthly profit and loss statements that was utilized by highermanagement to determine where the business needs and cut expensesMet 75%-80% of sales goals through effective marketing, product knowledge, and customer engagementEnter information in store electronic database, assuring timely submission and accurate dataUpdate store website, adjusting menu options and prices as needsLed Corporate initiatives such as community outreach by going out into community to promote business,leading to 45%-50% increase in salesTrain new hire cashiers in managing company software/hardware, customer service, and companyprocedures

I was a table games dealer at the casino, I left because my living conditions in Cumberland MD were undesirable and decided to come back to Washington DC to pursue a more suitable career that relates to my life passion. Im currently back at Food for life however Im taking classes to get certified as an IT

Engaged 100+ guests daily in person and over the phone, providing friendly customer service while servingbeverages, earning high customer satisfaction and low wait timesMultitasked and adapted to several job duties as needed, including customer interaction, store organization,and food preparation Resolved customer issues and complaints, utilizing active listening and de-escalation techniques to ensurecustomer left satisfied Utilized Point of Sale System to handle cash, credit card, and check transactions of up to $50+ Cleaned coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift

Provided superb customer service to 200+ people daily, including greeting guests and responding toquestions and packaging food Upsold products at least twice a day by providing customers with information about the freshness andquality of product Adapted to specific needs of each customer, preparing special orders and party trays Maintained cleanliness and good hygiene; rotating products and displays, cleaning surfaces and equipmentto maintain sanitary conditions needed for food preparation, and mopped floors regularly Served other departments when needed, often at last minute, still meeting all requirements