Ricardo Sotelo

Ricardo Sotelo Email and Phone Number

Enterprise Account Executive | CCaaS | UCaaS | SaaS | Omnichannel Solutions | Driving Digital Transformation | 300% Deal Closer | LATAM & West Coast Expert @ Content Guru
Ricardo Sotelo's Location
San Jose, California, United States, United States
Ricardo Sotelo's Contact Details
About Ricardo Sotelo

• Enterprise Sales Leader: Closed the largest enterprise deal of the year in 2021, achieving 300% of goal, with an average deal size of over $1M+.• MVP - 9x: Received MVP award 9 times for consistently securing the highest number of new Mid market and enterprise accounts across various verticals, including healthcare, technology, and manufacturing.• 100% Club: Consistently achieved 100% Club by surpassing sales targets by 150%+ year-on-year.• Enterprise Growth Champion: Developed and nurtured relationships with C-level executives at Fortune 500 companies, driving significant revenue growth for key accounts like [major companies you worked with].• Presidents Club: Top 5 quarterly performer across the company, recognized for strategic account management and business development.• Enterprise Account Sales Expert: 12+ years of experience specializing in large-scale enterprise sales, SaaS solutions, and digital transformation strategies.• Strategic Relationship Builder: Proven track record of forging long-term relationships with C-suite and senior executives to facilitate multi-million-dollar deals across verticals like healthcare, finance, and telecom.• B2B SaaS Expert: Extensive knowledge in selling complex SaaS solutions, including CCaaS, UCaaS, CPaaS, security, fraud detection, AI, and workforce management.• Technical Sales & Consultative Approach: Adept at leading in-depth discovery sessions with clients and aligning enterprise solutions to business objectives.• Revenue Generation: Skilled in identifying new business opportunities, managing enterprise sales cycles, and closing large, complex deals with Fortune 500 companies.

Ricardo Sotelo's Current Company Details
Content Guru

Content Guru

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Enterprise Account Executive | CCaaS | UCaaS | SaaS | Omnichannel Solutions | Driving Digital Transformation | 300% Deal Closer | LATAM & West Coast Expert
Ricardo Sotelo Work Experience Details
  • Content Guru
    Enterprise Account Executive
    Content Guru Feb 2024 - Present
    Bracknell, Berkshire, Gb
    • Spearhead sales for CCaaS, UCaaS, and omnichannel solutions to enterprise clients across the West Coast and LATAM regions.• Engaged directly with C-level executives to explore digital transformation strategies, resulting in closed deals.• Successfully demoed, implemented advanced AI, CRM, and automation integrations to improve client efficiency.• Led discovery sessions and demos focusing on omnichannel solutions, WFM, CRM integration, and AI-driven chatbot technology.• Developed a robust partner network by leading in-person events such as Intelisys partner engagements and industry networking events.• Key Achievements: Expanded Content Guru’s presence in LATAM and the West Coast, securing multiple large-scale opportunities.
  • Soprano Design
    Regional Sales Manager
    Soprano Design May 2023 - Mar 2024
    North Sydney, Nsw, Au
    • Managed an SDR and marketing manager, while still exceeding all expectations. • Focused on driving sales of CPaaS, security, and AI-based solutions to enterprise clients across North America.• Increased USPS gross profit by 20% over an 8-month period, achieving growth through innovative product positioning and strategic partnerships.• Key wins included securing new accounts with Proofpoint, UCSF, Lockheed, PeaceHealth and Honeywell. Managed key executive relationships to close multi-million-dollar deals.• Attended Tradeshows to maximize visibility and have also done onsite customer visits.
  • 8X8
    Senior Account Executive
    8X8 Jun 2018 - Jan 2023
    Campbell, Ca, Us
    ● Closed high-value enterprise accounts for UCaaS and CCaaS solutions, generating over $3M annually.● For 8 years, promoted client’s connections to their direct customers and prospects by offering (CCaaS), a cloud-based customer experience solution that allowed our customers nationwide to effectively utilize their contact center software and technology, while reducing their need for internal IT support● Assist channel partners to create a perfect telecommunications solution for 8x8’s end clients, consisting of a diverse book of nonprofits, community hospitals, and Fortune 500 companies nationwide.● Managed the complete sales lifecycle from discovery, product demos, contract negotiations, and post-implementation support.● Work closely with Sales Engineers and Professional Service teams to uncover and address client needs; resulting in an optimal and customized telecommunications solution that provides greater work-flow efficiency with minimized overhead cost● Developed and executed tailored communication strategies for enterprises, which led to a 60% increase in close rate.● with the Sales Engineer team; ask target questions and conduct analysis of current solution with intent to demonstrate how 8x8 can improve their telecommunications and positively impact their bottom dollar.● Proven success obtained by building and maintaining strong client relationships, keeping pipeline current, conducting routine lead follow-ups, attending national networking and trade show events, while consistently seeking out client referrals
  • 8X8
    Account Executive
    8X8 Sep 2011 - Jan 2023
    Campbell, Ca, Us
    •Negotiated deals and recurring revenue with Small Business clients •Maintained client relationships with a strong focus on retention and upselling •Utilizing Salesforce, managed pipelines while updating profile opportunities of existing clients to uncover possible needs and expansion opportunities•Built client relationships by conducted demonstrations and informational sessions on hosted VoIP, Virtual Office technology, and Contact Center with heads of IT
  • Golden Bay Mortgage And Investment
    Manager
    Golden Bay Mortgage And Investment Aug 2006 - Sep 2011
    •Increased business between 2006 and 2011 by 70%, during market down-turn•Conducted various private, networking, and broker events to generate sales/business to exceed monthly targets•Worked to diversify the book of products based on market needs and trends in order to bring in new business.•Built strong relationships with clients and networks•Partnered with broker to create individual development plans that supported the company’s needsLocated, remodeled and opened a new business location•Became proficient in compliance with local ordinances and codes•Superior skills in communication and negotiation with customers, vendors, and staff to create lasting and effective relationships•Community involvement to ensure brand awareness and loyalty•Managed a staff of twenty loan officers while maintaining and managing my individual clients needs

Ricardo Sotelo Skills

Solution Selling Sales Process Presidents Club Strategic Partnerships Salesforce.com B2b Voip Account Management Sales Cold Calling Channel Partners Networking Start Ups Sales Operations Customer Satisfaction Business Development Business Analysis Telecommunications Team Leadership Lead Generation Sales Management Full Sales Cycle Direct Sales Microsoft Office Contact Centers New Business Development 100% Club Enterprise Software Saas Bilingual Communications Call Centers Unified Communications Crm Selling 100% Percent Club

Ricardo Sotelo Education Details

  • San José State University
    San José State University
    Minor In Communication

Frequently Asked Questions about Ricardo Sotelo

What company does Ricardo Sotelo work for?

Ricardo Sotelo works for Content Guru

What is Ricardo Sotelo's role at the current company?

Ricardo Sotelo's current role is Enterprise Account Executive | CCaaS | UCaaS | SaaS | Omnichannel Solutions | Driving Digital Transformation | 300% Deal Closer | LATAM & West Coast Expert.

What is Ricardo Sotelo's email address?

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What is Ricardo Sotelo's direct phone number?

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What schools did Ricardo Sotelo attend?

Ricardo Sotelo attended San José State University.

What skills is Ricardo Sotelo known for?

Ricardo Sotelo has skills like Solution Selling, Sales Process, Presidents Club, Strategic Partnerships, Salesforce.com, B2b, Voip, Account Management, Sales, Cold Calling, Channel Partners, Networking.

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