Ricardo Tanko Vasconcellos Email and Phone Number
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• 27 years of experience on multinational companies, leaders in the industrial and automotive segment. Solid background on Quality, Safety and Environmental Systems Management, Supplier Quality Improvement , Advanced Product Quality Planning, Warranty and Reliability Engineering, Field Service Campaigns and Recalls, Customer Care, Quality and Customer Satisfaction Surveys analysis (QAS, QTS, Initial Customer Enthusiasm, New Car Buyer Survey and J.D. Power).• Multifunctional teams coordination for Preventive and Corrective Action Plan implementation, Continuous Improvement, Warranty Cost Reduction, Problem Solving and New Program Implementation.• Strong knowledge of Lean Manufacturing principles and techniques (Global Manufacturing System and WCM), leading as a SME (Subject Matter Expert) the implementation on the GM Gravataí Automotive Complex and GM Joinville Engine Plant, and also on the São José dos Campos Transmission Plant corporative certification as “GMS Built-In-Quality Level 4” (the third in the GM world to achieve this recognition). • Large experience on Manufacturing Operations, such as engine and transmission components machining and assembly, Vehicle Assembly, Test & Validation, Metrology, Quality Control, Engine and Vehicle Audits.• Lead and supervise quality plant work-teams, formed by twelve hourly technicians and four salaried engineers and analysts, reporting direct to Plant Quality Manager. • Solid knowledge on Total Quality Systems and standards, such as ISO 9001 and TS-16949.• Initiative, leadership, perseverance, versatility, ethics and integrity, writing and oral communication skills, good summary capacity, good interpersonal and teamwork relationship, problem solving and decision taking abilities.
Visteon Amazonas
View- Employees:
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Quality Senior ManagerVisteon Amazonas Apr 2023 - PresentManaus, Amazonas, Brasil
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Quality And Operational Excellence ManagerVisteon Amazonas Nov 2019 - Apr 2023Manaus, Amazonas
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Quality & Ehs ManagerFederal-Mogul Powertrain Oct 2015 - Feb 2019Santo André• Implementation of the Quality, Safety, Health and Environment Management System, according to ISO 9001, IATF-16949, ISO 14001, ISO-45000 and OHSAS 18000 standards.• Risk Reduction in Critical Processes (Slug Shearing, Forging, Heat Treatment, Straightening, Friction Welding, Plasma Welding, Induction and Flame Hardening, Chrome Plating).• Management of best practices, standardization and implementation of Legal and Global Requirements for Quality and HSE, definition and monitoring of KPIs (metrics).• Drive products and processes changes review, risk analysis, action plans to meet the requirements and standards of reference (IATF-16949, ISO 9000, EAQF, VDA, etc.).• Monitor voice of customer, taking action to exceed customer expectations, in search of zero defect, quick response, warranty, delivery and continuous improvement.• Coordinate the activities of the environmental and occupational safety management programs to meet the goals of HSE, including aspects related to the elimination or reduction of unsafe behaviors and conditions to avoid accidents and to preserve the environment in order to meet the programs established by the corporation and environmental legislation.• Compliance with work safety requirements, according to OHSAS and Regulatory NR Standards.• Ensure a safe and healthy work environment through the effective execution of programs and tools, eliminating unsafe conditions and behaviors such as BBS, DDS, CIPA, SIPAT, Layered Audits, Ergonomics Committee and Risk Analysis. -
Quality & Lean Manufacturing Specialist (Sme) And Powertrain Quality Shop DirectorGeneral Motors Do Brasil Ltda May 2011 - May 2014São Caetano Do Sul, Sp• Coordination, consulting and support for lean manufacturing and quality requirements implementation (Global Manufacturing System), including product quality standards, manufacturing processes validation, in-process control and verification, quality feedback and feed-forward, quality systems management. Quality Operating Tools definition, updating, training and implementation on all GM South America plants (Vehicles, Powertrain, Stamping and Plastic Injection plants).• GM South America Focal Point at Quality Shop Directors global forum, for best practices and requirements identification, standardization and implementation on all manufacturing plants. KPIs (Key Performance Indicators) definition and target setting. • GM South America Focal Point (SME) for PFMEA and Process Control Plans implementation and management. Stature system implementation. Monthly meeting coordination with all plants and Manufacturing Engineers.• Coordinate Quality Managers monthly meetings from GM South America.• Implementation of “Manufacturing & Quality Readiness Review” by High Management. Quality Launch planning for the brand new Joinville Engine Plant and F1X Gen2 Transmission at SJC plant. -
Quality Assistant ManagerGeneral Motors Do Brasil Nov 2007 - May 2011São José Dos Campos Area, Brazil• Quality System Management activities coordination and ISO-9001/TS-16949 Certification, for the São José dos Campos engines and transmissions plants (GM Powertrain). Plan, coordinate and follow-up activities related to Internal and External Audits and results review by High Management.• Lead GMS System implementation and Back to Basics global requirements at all GM Powertrain plants in South America: Fast Response, Production Trial Run, PFMEA & Risk Reduction, Capability Studies, Layered Audits, Part Retention, Gage Control and MSA, Error-Proofing Verification, Cleanliness Management, Quality Standards, etc. Plan, coordinate and follow-up activities related to corporate audits.• Coordination of Customer Attendance team, to assure fast response to all complaints from Vehicle Assembly plants and Export Customers (such as Argentina, USA, Europe, South Africa, Ecuador, Shanghai GM and India), defining proper containment actions, root cause analysis and problem solving to protect customers and prevent reoccurrences. • Coordination of production engines sampling test audits at dyno benches and teardown analysis. • Plant Quality Department budget control and Appropriation Request management.• “Quality Fanatics Award” implementation to enhance and disseminate Quality Culture at Shop Floor.• Lead work-team of twelve technicians (hourly) and four engineers (salaried).• Fast Response meeting management / problem solving support• Achieve Safety and People objectives through Layered Audits and Safety Observations Tours.
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Regional Field Action Coordinator - Latin America, Africa And Middle EastGeneral Motors Do Brasil Nov 2004 - Oct 2007São Caetano Do Sul-Sp• Lead and coordinate Field Action Process: problem investigation, decision and communication for all service update, customer satisfaction campaigns, safety and emissions recalls. Single Point Contact for the LAAM region (Latin America, Africa and the Middle East) on weekly global forum, to guarantee full alignment and communication with partners from North America, Europe and Asia & Pacific.• Lead and coordinate Quality Leadership Team monthly meetings, through discussions with all functional areas executives (Engineering, Manufacturing, Aftersales, Program Management, IT, Marketing, Powertrain and Regional Quality Managers) to define strategies and initiatives focusing total customer enthusiasm, quality culture enhancement and global processes standardization. • Management of periodical quality and customer surveys (such as QAS Quality Audit Survey and JD Power). Analysis of Chevrolet models performance in comparison with the competition. Define targets, benchmarks and product improvement strategy with all functional areas (Customer Focus).
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Quality Improvement Senior EngineerGeneral Motors Do Brasil Ltda May 2002 - Oct 2004Gravataí Area, Brazil• Lead root cause analysis process, corrective action and continuous improvement for quality or engineering issues related to Engines, Transmissions, Brakes, Suspension, Steering and Exhaust Systems at Gravataí plant. Focal point for all issues from supplier Fiat-GM Powertrain.• Coordinate weekly Quality Review Meeting: quality KPI’s monitoring, main internal and external issues roadblock removal, ISO-9001 results review, and resources prioritization to solve main quality issues. Report directly to Plant Director and staff.• Implementation and execution of the “South Region Dealer Visit Program” (Field Early Feedback) and the “Celta Counselors Program” of customers visit to GM plant and Q&A sessions (Voice of Customer).• Coordinate Manufacturing Quality Operations Planning, headcount and budget control, and department BPD (Business Plan Deployment) management and monitoring.• Act as supervisor from Vehicle Final Audits, Purchased Parts Quality Control and Quality Verification teams, leading 36 quality auditors and also conducting the GCA daily meeting.
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Quality & Reliability EngineerGeneral Motors Do Brasil Ltda Mar 1996 - Apr 2002São Caetano Do Sul-Sp• Lead current product improvement process, coordination of a multifunctional team formed by Product Engineering, Manufacturing, Materials Management, Supplier Quality and Aftersales to reduce field failures and warranty cost through problem resolution.• Responsible for vehicle platform warranty results, such as New Corsa, Montana, Celta, Silverado, Grand Blazer, D-20 pickup, Omega (SUP Australia), Tigra (Spain), Spacevan and Corsa Wagon exported to Italy.• Monitor warranty indicators (Infant Failure, IPTV and Cost) and Customer Satisfaction Surveys (New Car Buyer Survey, Quality Tracking Study, Initial Customer Enthusiasm and Quality Audit Survey) to drive product improvement.• Develop and implement PDI (Pre Delivery Inspection) process at Vitória/ES and Rio Grande/RS Ports of Entry for SUP imported vehicles (Silverado, Tigra and Omega). • Advanced Quality Product Planning for new programs such as Silverado, Grand Blazer and Celta (Blue Macaw project), defining targets, requirements, benchmarks and monitoring quality results on each project phase, from prototype until start of production.• Coordinate the Program Quality Valves meeting reviews with Top Management for each program phase to assure that all requirements were accomplished as planned, and driving corrective action plans to close the gaps (Sufficiency Plans) together with functional areas.
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Quality EngineerCummins Engine Company Jan 1992 - Mar 1996Guarulhos-Sp• Lead Supplier Quality Improvement Process, applying the necessary quality tools and continuous improvement principles at the supplier site, to achieve “ship-to-use” status and prevent quality spills on machining and engine assembly lines. Assure correct application of PPAP (Production Part Approval Process) for new products and QS-9000 requirements at the supplier base.• Provide support to machining and assembly lines for issue resolution caused by purchased parts. Define containment actions to protect customers and drive problem solving at supplier site to prevent reoccurrences, through “5 Why’s 3 Times” approach.• Support OEM’s (e.g. Ford, Volkswagen Trucks) to guarantee NO “Zero km” failures and reducing field failure incidents. Periodical technical visits and follow up meetings at customer sites.• Lead special task force work-team to drive quality improvements requested by Cummins Industrial Center USA (Seymour-IN) on K19 cylinder block machining line reporting progress periodically.• Coordinate and execute internal Process Audits as Lead Auditor on all machining and assembly lines to verify compliance level. Report and review results with Top Management. • Member of Trainee Program: intensive management training with job rotation on every engineering related areas, such as Quality, Application Engineering, Marketing & Sales, Product Engineering, Manufacturing, Program Management, Production (Machining & Assembly), Spare Parts and Aftersales.
Ricardo Tanko Vasconcellos Skills
Ricardo Tanko Vasconcellos Education Details
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Quality & Productivity -
Instituto Mauá De TecnologiaDiesel And Gasoline Engines -
Mechanical Enginnering
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Escola Técnica Federal De São PauloMechanical Technology
Frequently Asked Questions about Ricardo Tanko Vasconcellos
What company does Ricardo Tanko Vasconcellos work for?
Ricardo Tanko Vasconcellos works for Visteon Amazonas
What is Ricardo Tanko Vasconcellos's role at the current company?
Ricardo Tanko Vasconcellos's current role is Quality Senior Manager na Visteon Amazonas.
What is Ricardo Tanko Vasconcellos's email address?
Ricardo Tanko Vasconcellos's email address is ricardo.vasconcellos@gm.com
What schools did Ricardo Tanko Vasconcellos attend?
Ricardo Tanko Vasconcellos attended Escola Politécnica Da Usp, Instituto Mauá De Tecnologia, Escola Politécnica Da Usp, Escola Técnica Federal De São Paulo.
What are some of Ricardo Tanko Vasconcellos's interests?
Ricardo Tanko Vasconcellos has interest in Children, Environment, Education, Science And Technology, Human Rights.
What skills is Ricardo Tanko Vasconcellos known for?
Ricardo Tanko Vasconcellos has skills like Lean Manufacturing, Quality Systems, Problem Solving, Reliability Engineering, Ts16949, Iso, Apqp, Supplier Quality, Spc, Continuous Improvement, 5s, Fmea.
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