Profile: Ricardo Vargas | Industrial Engineer | Strategic Business Management Specialist | Agile Methodologies (SCRUM ). Experience: 10 Years, US work Permit, MA Driver's License Skills:Leadership and Communication* Team leadership and development* Stakeholder management and communication* Change management and process adoption* Conflict resolution and negotiation skillsAgile Methodologies* SCRUM framework implementation for multiple leadership teams.* Agile project management * Sprint, planning, review and retrospective analysis* Cross-functional team collaboration overStrategic Business Management* Business process optimization* Strategic planning and execution* Market analysis and competitive positioning* Cost reduction and resource allocationIndustrial Engineering* Process design and improvement* Quality control and assuranceKey Accomplishments:* Agile Transformation: Successfully implemented the SCRUM framework in multiple departments, leading to a 30% improvement in Net Promoter Score.* Leadership in Crisis: Managed cross-functional teams through critical challenges, ensuring business OKRs accomplishment and maintaining high levels of performance during periods of significant change.* Strategic Business Initiative: Led a company-wide strategic initiative that resulted in a 20% increase the self service users.I hold the legal status to work in the United States and therefore would not require sponsorship or support for migration.