José Ricardo Arce work email
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José Ricardo Arce personal email
Dynamic leader with 20+ years of experience driving innovation, scaling businesses, and delivering strategic growth through digital transformation, cross-functional leadership, and regional expertise.1) USER CENTERED DESIGN:Experience developing organizations with the right mindset and UX Design tools to co-create new products and services. Trained in Design Thinking by Copenhagen Institute of Interaction Design and Product Management by University System of Maryland.2) IT BACKGROUND: 20 years of experience in the tech industry, leading teams based on Agile Methodologies to create new digital channels and software solutions. MsC in Computer Science at University of Costa Rica.3) BUSINESS STRATEGY:Entrepreneurial mindset and experience (12 years as co-founder and CEO of a digital agency). Consultative Selling in B2B environments. Experienced developing partner channels. Consultative Selling certified (Transelling), Postgraduate program in Innovation Management (Leipzig University).4) COACHING & LEADERSHIP:20 years leading technology and design teams to create digital products. Leadership Circle Profile Certified Practitioner. Trained in Systemic Coaching Fundamentals (ORSC - Organization and Relationship Systems Coaching).
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Chief Revenue Officer (Cro)HikruHeredia, Costa Rica
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Chief Revenue Office (Cro)Hikru Sep 2024 - Present- Revenue Growth Strategy: Develop and implement comprehensive revenue growth strategies to drive sustained business expansion and profitability across multiple markets.- Market Expansion: Identify and capitalize on new market opportunities, both domestically and internationally, with a focus on expanding client portfolios and increasing market share.- Customer Retention & Growth: Build and strengthen long-term relationships with key clients, focusing on customer retention, cross-selling opportunities, and maximizing lifetime value.
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Ceo At Creek (Former Company)Creek Software Aug 2023 - Sep 2024As CEO of Creek Software, I led the company through a pivotal phase of growth and transformation, specifically focusing on preparing the organization for a merger that resulted in the creation of Hikru. My role centered on catalyzing the merger structure and actively collaborating with other key stakeholders to develop a cohesive vision and actionable merger plan.- Driving strategic vision, and identifying new growth opportunities, - Cultivating long-lasting partnerships with US and Latam-based clients, - Fostering a culture of creativity, collaboration and continuous improvement, - Driving efficiency throughout the organization.
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Delivery ManagerGrowth Acceleration Partners 2022 - Aug 2023Costa Rica- Responsible for delivering the value that was committed to clients.- Manage the health and performance of a team of +25 Software and QA Engineers in multiple time zones.- Customers in the financial and GovTech industry. -
Systemic Leadership PartnerRoche Jul 2021 - Dec 2021Central America & The Caribbean- Help leaders achieve the right mindset of innovation, agile, and systemic approach. -
Digital Co-Creation PartnerRoche Jun 2020 - Jul 2021Central America & The Caribbean- Guide business units to implement Agile and Product Management best practices.- Product Owner of Digital Transformation Roche Central America & The Caribbean.
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Innovation & Sales ManagerCreativería 2018 - 2019San José, Costa Rica- Creating a sales department from scratch for a UX & Innovation Studio - Handling opportunities to extend product portfolio with emerging technologies -
Partner Program Manager, LatamCognitiva 2016 - 2018Costa Rica- Lead the business development activities for Partners across Latin America.- Promote Artificial Intelligence in Startups, Independent Software Vendors, and Universities. -
Founder & CeoIntergraphicdesigns Feb 2004 - Jun 2016Costa Rica- 12 years of entrepreneurship experience focused on digital products.- From tech lead and project manager to sales and CEO. -
Web Designer And DeveloperSelf-Employed / Freelancer. 2002 - 2005Costa Rica
José Ricardo Arce Education Details
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Innovation Management -
Ciencias De La Computación E Informática -
Ciencias De La Computación E Informática
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Administración De Empresas
Frequently Asked Questions about José Ricardo Arce
What company does José Ricardo Arce work for?
José Ricardo Arce works for Hikru
What is José Ricardo Arce's role at the current company?
José Ricardo Arce's current role is Chief Revenue Officer (CRO).
What is José Ricardo Arce's email address?
José Ricardo Arce's email address is ra****@****gns.com
What schools did José Ricardo Arce attend?
José Ricardo Arce attended Leipzig University, Universidad De Costa Rica, Universidad De Costa Rica Ucr, Universidad Estatal A Distancia De Costa Rica.
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José Ricardo Arce
International Contact Center & Bpo Virtual *Agentes Con A.I. Con Texto Y Voz* | Licenciado En Administración De Empresas Turísticas, Énfasis En Hotelería.San José -
Jose Ricardo Sanabria Arce
Alondra -
José Ricardo Arce Gonzalez
Profesional Junior De Gestion Administrativa En Radiográfica Costarricense, S.A.San Isidro
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