My objective is to create positive change for businesses. In my 15 years of experience working in business transformation, I’ve learned that to improve your productivity, you need a strategic framework that empowers your team to act on their ideas. As an Improvement Lead for Vodafone, my focus is to influence stakeholders with effective data-driven communication. My ethical and moral values sit at the heart of my work, and I’m driven by creative innovation in the change management space.Throughout my career, I’ve seen a lot of passionate teams struggle to bring their ideas to life. There’s just too much to do, not enough time, and no way for even the best leaders to manage every moving part. Again and again, top-down approaches are inefficient – and I’ve seen first hand how damaging this can be for a work environment. That is why I have co-founded Skinny Robot, a start up software and coaching company that is facilitating a better way for teams to approach change. We believe that great things happen when an entire company is moving in one direction. Driving change starts by tapping into the talent of people at all levels of an organisation, and empowering action from the ground up.Skinny Robot is our vision for building productivity and positivity in the workplace. Connect with me to learn more about our approach – and how we’re helping build stronger, happier teams.
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Production ManagerNaveya And Sloane Dec 2017 - Jan 2019Auckland, New Zealand• Define & implement key strategic projects aligned with the strategies.• Develop continuous improvement culture across production.• Create key metrics to measure production efficiency & efficacy.• Establish training & development for the team members.• Ensure quality, cost, speed & staff morale meet the company's goals.• Manage supplier relations, maintaining optimum stock levels & costs.Major Achievements:• Production labor cost efficiency increase - 0.51% • Production direct cost reduction - 0.74%• Staff morale - positive rate 85%• Visual management - production dashboard• GP variance - 75% jobs under 10% variance• Quality - Customer complaint - 0%• Kaizen process implementation• 5S implentation -
Continuous Improvement Scoping Project ManagerNaveya And Sloane Aug 2017 - Nov 2017Auckland, New Zealand• Continuous Improvement Program design• Process mapping & analysis - Production, Sales, Marketing and Finance• L&D strategy and support• H&S improvementMajor Achievements:• Continuous Improvement program roadmap• Kaizen process design• 5S program design -
Continuous Improvement Manager - Rentals New Zealand (Rnz) Training And LearningTourism Holdings Limited Jan 2016 - Jun 2017Auckland, New Zealand• Stirring a learning culture based in LEAN/CI principles.• Lead & influence change by designing & implementing CI Program.• Develop processes to empower action, learning & accountability.• Coach on LEAN/CI philosophy, tools & methods.• Data analysis & identification of problems root causes. • Influencing the prioritization of solution for performance improvement.• Coordinate kaizen events & Value Stream Analysis for RNZ. • Design, expand & delivery training systems & programs.• Lead & implement eLearning technologies & methodologies.Major Achievements:• Successfully planned & implemented eLearning - 250 users nationally. • CI Initiatives – over 40 teams wide & dozens of individual initiatives. • CI Processes – Idea & Issue management, Kaizen & 5S, others.• Engagement 2017 – 5.4% increase, response rates 81%.• RNZ NPS score from 32 (2015) & 38 (2016) to 49 (2017).• Customer complaint – from 2.2% in 2016 to 1.2% in 2017. -
Continuous Improvement ManagerSacred Hill Wines Limited Apr 2012 - May 2015Hawkes Bay, New Zealand· Design & manage Quality, H&S, & Environment (QHSE) systems.· Development of policies, procedures, controls, programs & metrics.· Monitor and report on KPIs, targets & budgets.· Develop & implement projects & processes to support culture change.· Implement key initiatives to promote empowerment & engagement.· Keep abreast of legislative & customer changes, adapting the systems.· Ensure CI and compliance training programs are applied.· Manage critical third-party & internal audits.Major Achievements:· Successfully completed external audits - ISO9001, WSMP, Tesco.· Produced and delivered several training programs for over 100 workers.· Reduced the number of procedures from 600 to less than 100 documents.· Successfully delivered on KPIs earning performance-based bonuses.· Created a number of Standard Operating Procedure templates.· Introduced the Kanban system to improve inventory management.· Planned, developed & implemented a wide range of internal projects.
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Logistics ControllerWine Bottlers Marlborough Ltd Nov 2009 - Feb 2012Blenheim, Nz
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Warehouse AdministratorTalley’S Group Ltd Apr 2006 - Nov 2009Blenheim, Nz
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Integrated Management System ConsultantEstado Da Arte Consulting & Training Ltd Jul 2003 - Jul 2005Aracaju-Se, Brazil
Ricardo Carvalho Skills
Ricardo Carvalho Education Details
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Emerging And Disruptive Technologies -
Federal University Of SergipeBusiness Administration, Management And Operations
Frequently Asked Questions about Ricardo Carvalho
What is Ricardo Carvalho's role at the current company?
Ricardo Carvalho's current role is Leading strategic change for business teams.
What schools did Ricardo Carvalho attend?
Ricardo Carvalho attended Tech Futures Lab, Federal University Of Sergipe.
What are some of Ricardo Carvalho's interests?
Ricardo Carvalho has interest in Soccer, Snowboarding, Playing The Guitar, Mountain Biking, Movies.
What skills is Ricardo Carvalho known for?
Ricardo Carvalho has skills like Continuous Improvement, Lean Manufacturing, Logistics, Quality Management, Fmcg, Change Management, Wellbeing, Health And Safety, Project Management, Communication Skills, Highly Organised, Inventory Management.
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Ricardo Carvalho
Empowering Companies To Scale Effortlessly And Meet Evolving Customer Demands With Custom Software Solutions That Deliver Measurable Impact From Day One.City Of Johannesburg -
Ricardo Carvalho
Lisbon Metropolitan Area -
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Ricardo Carvalho
Member Of The Portuguese Parliament | Deputy Secretary General @ Social Democratic PartyLisbon -
Ricardo Carvalho
Porto Metropolitan Area
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