Ricardo Corrêa Reis, Chim Email & Phone Number

London, Ontario, Canada

London, Ontario, Canada

• Measured, scooped, and scaled gluten-free and allergen-free ingredients for batters into specified portions following recipes, ensuring minimal waste.• Updated batch time charts and lot code records. • Assisted management with quality control in dough-related issues.• Kept up with fast-paced production levels by coordinating smooth transfers of materials in and products out and constantly achieving estipulate daily goals (+90%).• Successfully handled equipment such as mixer, depositor, sheeters, pizza press and ovens, maintaining work and common areas neat and organized.• Instructed new employees on mixer duties and best practices.

• Welcomed around 20 customers per shift to seafood counter and offered friendly assistance.• Met sales quotas by utilizing upselling opportunities.• Cut and prepared seafood items for sale.

•Welcomed over 100 customers per day and informed customers of promotions and special offers to boost sales.•Built trusting relationship with customers to better understand needs by offering upfront and customized help whenever necessary in multiple languages

• Trained as a Cognitive Behavioural Therapist (CBT) and Contextual Behavioural Therapist focused on Acceptance and Commitment Therapy (ACT).• Offered a safe, unbiased space for weekly sessions to various ages, so clients could develop further self-knowledge.• Promoted alleviation of anxiety and depression symptoms, with scales and self-reported questionnaires.• Kept updated personal health information, documentations of session, progress notes and treatment plans in a secure and confidential manner.• Scheduled follow-up and emergency sessions.

• Developed strategic plans and departmental goals to maximize workflow and meet needs of other departments organization wide, enhancing local opportunities for accessing health care.• Directed staff results by coaching and counselling approximately 60 employees.• Managed health records and assisted with scheduling as required.• Answered over 100 weekly queries, asked either by managers, other departments, or clients, personally or by the phone, promoting territorial awareness.• Facilitated ample harm reduction actions and access to marginalized and at-risk groups, especially homeless, LGBTQIAP+, and indigenous population.• Ensured personal health information was accurately obtained, safely stored, and correctly sent to Ministry of Health for funding and statistics.

•Taught English for over 500 students in classes to various ages (12 to 60 years old) at levels ranging from Beginners to Advanced, using Task-Based Learning (TBL) methodology•Delivered EFL curriculum in small-group and individual contexts to promote learning.•Developed and implemented lesson plans to incorporate technology, hands-on experiences and other learning methods.

Advanced Diploma, Computer Programming

Certificate, Health Information/Medical Records Administration/Administrator

Certificate, Cognitive Science

Activities and Societies: Depression, Anxiety, Coping Skills, Attention Deficit and Hyperactivity Disorder, Trauma, Bipolar Disorder.

Bachelor'S Degree, Psychology

Activities and Societies: Participated in research focused at human values, offered mentoring in Psychopathology and Psychological.