Ricardo Echemendia Martinez Email & Phone Number

Louisville, Kentucky, United States

Lexington, Kentucky, United States

Louisville, Kentucky Area

Louisville, Kentucky Area

SUNCOR Client• Active Directory, GPO, DHCP, DNS, TCP-IP, Backups.• Server remote management tools administration and Support. (RDP, iLO)• SAP CRM and Citrix• Patching, SCCM 2012.• Hosting Services VW-Ware ExSi 5.5 - Client management and resources expansion.• Level 2 and 3 Microsoft Windows Server Support for more than 6000 Enterprise Level Environment Servers

420 Wellington St West

• Windows Server 2008R2 and Windows server 2012 Administration and support.• Active Directory, DHCP, DNS administration and support• Microsoft HyperV development and support on 12 virtual boxes.• FTP and VPM Services implementation and support • IT support for more than 150 Macintosh users, 15 PC users and 10 Servers using on site and remote administration. • IPhone devices setup, support and migration from Blackberry devices. • Remote help desk through WebEX, Apple remote desktop and windows remote desktop. • Mitel IP Phone System administration and users accounts administration and support.• Users’ profiles and Documents migration from Windows XP to Windows 7 Professional. • Migration from Exchange on Premises to Office 365 for Business, for over 300 accounts and aliases.• Implementation of an inventory system using Access App from Office 365 online services • Hardware maintenance and recycling of servers (HP DL 380 G6 and G7 and Dell Power Edge) and their disks arrays.• Responsible for disaster recovery operations to head office IT group, remotely and on site.• Implementation of data backup for most apple devices with critical client information.• Setup and support media and videoconferences for clients like ScotiaBank, Kim Crawford, Nestle, Svedka Vodka, Inniskilin, Aldo, etc.• Dell Servers Support and Appasure setup and administration • Active directory accounts and group policy administration. • Implementation, and support of new deployment of WiFi access points throughout the company 2 locations.• Administration and Support of email system and One Drive applications for Office365 Online.• Ensure security measures (locks) and software policies were met as per Organization guidelines

50 Bay Street, Toronto, Canada

1st & 2nd level support for more than 5000 users, 1500 workstation and more than 120 Toshiba and HP multifunction printers, using on site and remote administration. Blackberry and iPhone enterprise devices setup and support using BES 5 & 10 and Airwash. Citrix advance user and administration. Active directory level II accounts and group policy administration. Print server administration. Remote help desk through WebEX, remote desktop and windows remote assistant. Call Pillot Administration for Avaya IP Phones. Blackberry Device refresh and Device Update. Migration from Blackberry to Iphone and activesync activation. Event IT deployment and support (NBA, NHL, AHL and music events) at Air Canada Center and BMO field. Citrix and K2 reporting systems.

Desktop: Support, Diagnose, Hardware. Installs, Customer service. Network: Support, Troubleshooting, Active Directory, WDS, WSUS.

Toronto, Canada Area

DELL Inc. - Experian Windows 7 Migration Specialist – On Contract (3 weeks) Through Robert Half International Interview, collect and migrate user’s data from windows XP and Windows & PRO to Windows 7 Enterprise enforcing Group and domain Policies through web based tools.Install tools and software using Microsoft SCCM services.Update BIOS, Memory and ASSET TAGS on Dell Laptops and web services (dell.quickbase.com)QC and QA of techs migrations. Retrieve, backup and install user based software keys.Keep data updated on DELL CDM web server.

Markham, Ontario, Canada

Forecasting, Training new employees. Supervising and planning production. Manage a warehouse with 4 repair program businesses (Unisys, IHG, HP SPF, BestBuy Refurbishment). Supported SAP modules. Developed several excel solutions and macros to improve efficiency of the operation and minimize cost on production and logistics

Toronto, Canada Area

Responsible for acquire live stats and video for the team. Processing, Analysis and show of the linked video and stats for the athletes. Customer service and Support of entire team PC's. Assisting volleyball coaching providing insights and experience based on 20 years experience as athlete and staff work with Cuban National Male Volleyball team.

Planned and install entire LAN network. Deployed, imaged and support more than 300 Workstations. Manage Active Directory, Windows Server 2003 and Exchange 2003 on the University. Created a National Network Group for the administration and Support of a National e-Library Database. Customer service and support of more than 5000 Students and Staff members.

Bachelor Of Engineering (B.Eng.), Computer Sciences, Computer Sciences Engineering

Activities and Societies: Bachelor's degree Certified by WES (World Education Services) in USA and Canada

Diploma, Network And System Administration/Administrator, 97%