- Drove end to end development of world-class learning platform, driving usage, growth, and expansion of 1MM+ user base which contributed to industry-leading renewal/expansion rates.- Led product roadmap in a cross-functional team of data analysts, engineers, and designers; owned business strategy, product investments, and pricing/packaging of digital learning offerings- Created go-to-market strategy, implementing omnichannel marketing campaigns and internal enablement strategy which drove 20k+ users from 5k+ customers through product usage funnel.- Directly managed a team of consultants who formed the Qualtrics perspective and methodology for designing/implementing industry-leading experience management programs, influencing 1k+ customers.

I currently manage a team of 7 technology professionals responsible for internally developed software, on-going technology maintenance and IT infrastructure for our largest distribution center. I also work on projects related to self-service on our website.

I led daily operations for 22 sales associates, serving a wide variety of customers in various industries. We provided special product and logistic solutions while maintaining extraordinary customer service. I directly managed 8 employees with a variety of backgrounds and experience levels.Prior to this, I managed projects to optimize our package routing logic for thousands of daily shipments to improve delivery while reducing shipping costs and incorporate customer preferences into our customer master file.

Team Lead responsible for project management and finance initiatives for an acquisition turn-around team, in addition to guiding a global team, based in Houston, Scotland, and Singapore, on margin expansion, organizational restructuring, and overdue backlog reduction initiatives.

Selected to GE’s top leadership program to work as an internal consultant on GE’s Corporate Audit Staff at various GE sub businesses; responsible for improving the business’s operations and assessing compliance.

Completed prestigious GE engineering program which consisted of four 6 month rotations in different sectors of the business while taking engineering and leadership classes, gaining Six Sigma certification.