Ricardo Pereira Fernandes Email & Phone Number

IT Leader with Degree in System Administration, 26 years of experience in the IT industry, proficiency in a wide variety of Enterprise Collaboration Tools, End user equipment (Windows and Mac), Endpoint Security, Asset Management, Cross-functional Team Leadership, Desktop Administration Management, including Licensing Strategy. Extensive knowledge in managing a global team supporting and several other business critical systems. Skilled in Budgeting, Team management, Performance management, Project Management, Vendor Management with extensive experience in systems architecture, engineering, and administration activities.Throughout my career, I have had the opportunity to work with a broad range of systems, technologies, programs, and processes within a company As a result, I have contributed value at each period of my tenure with the company, including individual efforts and collaborations with team members across the U.S., Spain, Italy and India. I offer a broad knowledge base and skills that I can transfer effectively to a new environment and team. As the Lead of User Experience team at EFI, I am responsible for overseeing and managing various aspects of the company's end user services. My primary responsibilities include:- Leading complex projects that involve the implementation and optimization of critical systems and processes, ensuring their successful completion within budget and time constraints.- Managing a diverse, global team of engineers, providing guidance, mentorship, and support to help them grow professionally and deliver outstanding results.- Overseeing the administration and management of Microsoft 365, ensuring seamless and secure access to applications, data, and resources for our end users.- specialist on Microsoft Technologies with Microsoft Certified IT Professional (MCITP) certification.- Earned informal and formal recognition for my efforts, including four MVS Award – for my contributions on key projects and initiatives.

Listed skills include Sistemas Operacionais, Vpn, Technical Support, Microsoft Windows, and 13 others.

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  Centro Universitário Sant'Anna

  Redes De Computadores