Ricardo Gutiérrez Losa

Ricardo Gutiérrez Losa Email and Phone Number

AI Director and IT PMO @ Davante
Community of Madrid, Spain
Ricardo Gutiérrez Losa's Location
Pozuelo de Alarcón, Community of Madrid, Spain, Spain
Ricardo Gutiérrez Losa's Contact Details

Ricardo Gutiérrez Losa work email

Ricardo Gutiérrez Losa personal email

n/a
About Ricardo Gutiérrez Losa

Strengths: Post Merger Integration, Digital Transformation, Master Plans, Continuous Improvement, Process Optimization, Process Mining, RPA, Knowledge Automation, BPM Low Code, Artificial Intelligence, Customer Experience, Omnichannel, Conversational agents, Agile frameworks, ePayments, APIs, Corporate Entrepreneurship, Innovation, Fund Raising, Business Planning, Change Management, PMO.Typology of sold and executed projects:- Post Merger Integration: definition, governance and implementation of the Post Merger Integration IT Programs.- Digital Transformation Master Plans definition: rethink the pursued strategic competitive positioning; digital maturity level assessment; add end customer vision and feedback, best practices and industry frameworks; Transformation roadmap definition.- Operating Model review and Efficiency Plans definition: process mapping and analysis (AS-IS), efficiency levers identification, definition of improved process (TO-BE), GAP analysis, roadmap definition.- Definition and implementation of Intelligent Automation Corporate Programs (train andraise awareness, demand fostering, viability and ROI analysis, prioritization,implementation, results and business contribution monitoring)- Management, government and monitoring of Transformation Programs.- Change Management bound to Transformation Programs (impact analysis, Training Planand Communication Plan)- Singular projects related to innovation, ideation and co-creation.

Ricardo Gutiérrez Losa's Current Company Details
Davante

Davante

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AI Director and IT PMO
Community of Madrid, Spain
Website:
davante.es
Employees:
3597
Ricardo Gutiérrez Losa Work Experience Details
  • Davante
    Ai Director And It Pmo
    Davante
    Community Of Madrid, Spain
  • Grupo Educa | Kkr Portfolio Company
    Ai Director And It Pmo
    Grupo Educa | Kkr Portfolio Company Feb 2024 - Present
    Madrid, Comunidad De Madrid, España
    Responsible for the Group strategy and roadmap definition of AI based solutions:- “state of the art” with providers.- workshops with Business Units to identify potential use cases.- prioritization based on strategic goals, available resources and potential ROI and impact.- definition of project pilots execution plan.Piloting of AI solutions based use cases that add value to the Education sector:- Automatic correction, marking and suggestions for improvement of student hand-written exercises in open format.- Virtual assistant for automatic answering of students questions related to the Civil Servant syllabus training content.- Virtual assistant for automatic answering of students questions related to Administrative processes related to contracted training services.- Machine learning model definition for early drop risk detection.Definition of an Intelligent Process Automation program to increase the efficiency of Administrative Processes (analysis, prioritization, implementation and ROI measurement).Management, government and monitoring of all IT related initiatives timely tracking OKR performance.
  • Grupo Educa | Kkr Portfolio Company
    It Post Merger Integration Director
    Grupo Educa | Kkr Portfolio Company Aug 2023 - Feb 2024
    Madrid, Comunidad De Madrid, España
    Responsible for the definition, governance and implementation of the Post Merger Integration IT Program.Responsible for the materialization of the economic and technological synergies for the merged companies.Responsible for the generation of the IT budget for the coming fiscal year.Responsible for revamping and optimizing the IT organization and its procedures.Among the main initiatives executed:- Intelligent Automation Program to increase the efficiency ratio- Implementation of group-wide use cases in which AI (generative AI, predictive models, conversational business applications) adds value in Customer Care, Marketing, Sales, IT, etc.- User account migration to a consolidating Group tenant- ERP consolidation- CRM consolidation- Move to cloud of application infrastructure- Cibersecurity program definition and implementation- Telephony and Communications infrastructure consolidation
  • Neoris
    Global Director - Digital Strategy Operations Transformation
    Neoris Jun 2018 - Apr 2023
    Madrid, Comunidad De Madrid, España
    NEORIS EMEAA Steering Committee member. Director responsible, at a global level, for the Digital Strategy and Operations Transformation practice. Accountable for the practice P&L reporting to the Global CTO. Leader of a Unit with over 140 professionals. Main tasks: practice strategy and portfolio definition, translate strategies into actionable plans, lead and inspire global and regional teams to deliver large-scale continuous improvement programs, generation of local capabilities for all NEORIS jurisdictions, commercial prospecting and new opportunities detection, added value proposals generation for active and potential customers, improvement and definition of internal processes and management of projects delivery and the human capital of the Digital Strategy and Operations Transformation practice.
  • Neoris
    Director
    Neoris Jun 2017 - Jun 2018
    Madrid Y Alrededores, España
  • Neoris
    Associate Director
    Neoris Feb 2015 - Jun 2017
    Emea
  • Neoris
    Management Consulting Senior Manager
    Neoris Jul 2010 - Jan 2015
  • Neoris
    Management Consulting Manager
    Neoris Mar 2009 - Jul 2010
  • Neoris
    Senior Business Consultant
    Neoris Aug 2006 - Mar 2009
  • Comunycarse Network Consultants
    Project Manager
    Comunycarse Network Consultants Jan 2005 - Aug 2006
    Position: Project Manager of ITIL Service Desk tools implementation.
  • Accenture
    Analyst
    Accenture Jan 2004 - Jan 2005
    Position: Functional CRM Consultant.
  • Iberia
    It Security Technician
    Iberia Apr 2002 - Apr 2003
    Position: IT Security Department Project Manager
  • Nortel Networks
    Engineering Department Technician
    Nortel Networks Nov 2000 - Mar 2002
    Position: 3G Network Engineering Department.

Ricardo Gutiérrez Losa Skills

Management Consulting Project Management Itil Pmo Telecommunications Business Strategy It Strategy Crm Business Process Business Intelligence Pmp Business Analysis It Service Management Integration It Management Cloud Computing Change Management Business Process Design Software Project Management Soa Testing Customer Relations

Ricardo Gutiérrez Losa Education Details

Frequently Asked Questions about Ricardo Gutiérrez Losa

What company does Ricardo Gutiérrez Losa work for?

Ricardo Gutiérrez Losa works for Davante

What is Ricardo Gutiérrez Losa's role at the current company?

Ricardo Gutiérrez Losa's current role is AI Director and IT PMO.

What is Ricardo Gutiérrez Losa's email address?

Ricardo Gutiérrez Losa's email address is ri****@****ris.com

What schools did Ricardo Gutiérrez Losa attend?

Ricardo Gutiérrez Losa attended Universidad Politécnica De Madrid, Universidad De Alcalá.

What skills is Ricardo Gutiérrez Losa known for?

Ricardo Gutiérrez Losa has skills like Management Consulting, Project Management, Itil, Pmo, Telecommunications, Business Strategy, It Strategy, Crm, Business Process, Business Intelligence, Pmp, Business Analysis.

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