Ricardo Andrés Hidalgo Gallegos Email & Phone Number

Viña Del Mar, Chile

Chile

Currently, I work in the commercial management of the Procycla Holding. The holding is composed of Procycla, dedicated to environmental services and consulting with operations in Chile and Spain; Modela CFD, specializing in system modeling and digital twin generation with operations in Chile and the United Kingdom; and Aroma, a bio-inputs company. My mission is to systematize the commercial process, from prospecting clients to managing the sales funnel in CRM. My responsibilities also include digital marketing campaigns, attending events in relevant industries, and social selling.

Santiago, Chile

At Santiago Metro, I worked for the Engineering and Operational Projects Management, specifically in the Train and Systems Engineering Submanagement. My mission was to lead engineering projects from the basic engineering phase, through tendering, detailed engineering, and installation. The systems under my responsibility were electromechanical equipment (elevators, escalators), toll systems (turnstile gates, control barrier doors), and self-service machines. I worked on projects for new lines and extensions of the current network, mainly for Line 7, Line 2 Extension Project, and the reconstruction following the social unrest.

Valparaíso Province, Chile

In parallel with my venture Kléi and my work at Lifeware, I provided consultancy to the following companies:Nautilus Maritime Services SpATechnology and Innovation Lifeware R&D SpADistribuidora La Patagua LtdaMaritimes Agencies Agental LtdaMaritime Services Carreño Mar

Chile

Kléi was my venture, an e-commerce store created on Shopify. This business belonged to the sustainable fashion industry and was one of the finalist startups of Corfo Capital Semilla in 2017. Production and design were 100% made in Chile, with a trademark registered in INAPI.

Valparaíso Province, Chile

At Lifeware, I worked as a Scrum Product Owner for a development team consisting of 7 software engineers and 1 electronic engineer. My mission was to conduct weekly scrum ceremonies to add value to each sprint of the products under development. I was also in charge of applying for Corfo and InnovaChile instruments:(1) Technological Contract: "Wireless Transmission Interface for Wired Sensors." Total project cost: 267 million pesos.(2) Technological Contract: "SIMPLE: Predictive Maintenance Implementation Service for the Industrial Company." Total project cost: 342 million pesos.(3) Technological Contract: "Automation of the process of searching and selecting candidates for job positions." Total project cost: 249 million pesos.(4) R&D+i Portfolio: "RuralHealt: Smart Health Project focused on Rural Areas." Total project cost: 572 million pesos.(5) Validation and Packaging: "SeDAC - Cellular Activity Detection Sensor." Total project cost: 151 million pesos.

Valparaíso, Chile

In a second stage at Ultramar, I was promoted to work alongside the new area's assistant manager. My mission now was to systematize commercial, reporting, operations, and security processes. In terms of commercial operations and reporting, we implemented the Salesforce ERP and divided the operation by geographical zones. We also introduced the use of QlikView for visualizing billing, collections, provisions, and uncollectibles at a national level. Regarding operations and security, the company was certified in various ISO standards, supporting the entire process and generating documentation in collaboration with the HSE manager. I was responsible for presenting progress updates and projects at the monthly board meetings. An important milestone was the successful bid for a 4-year contract with ENAP worth 1 billion pesos, where I was directly involved in the preparation of the economic and technical proposal.

Valparaíso, Chile

At Ultramar, I was in charge of the nationwide operations of the Comprehensive Maritime Services area, a strategic business unit that later spun off due to its success in sales. The vision of this business is to support companies with port and maritime works that need to be certified by the maritime authority to obtain operating permits. My mission was to manage commercial operations through bidding processes and client portfolio management. After project allocation, I would then contract suppliers and oversee operations. Some important milestones include the maintenance of Copec, CAP, and ENAP maritime terminals during their biennial inspections, which involve the replacement of anchors, chain links, and other mooring elements. The average ticket for this service was around 80 million pesos.

Santiago, Chile

· Committed to finding different applications and programs that increase the value and user experience of mobile devices, which in turn generate a better user experience as well as demand for the product.· Responsible for developing mobile applications on Android and Tizen OS for Tables, Smartphones, and Wearables.· Quality control and monitoring of the certification process of APKs for Samsung GALAXY Apps. (actualizatusamsung.cl). · Weekly report of updates and upgrades for Android OS (actualizatusamsung.cl).· Development of new business models with third parties. Creation of revenue sharing models, co-branding and partnership.· Active participation in the design and validation process of graphic materials along with the supply and distribution chain to meet production deadlines.· Work in local SPOC Galaxy Gifts department which offers exclusive benefits for families within the company and offers premium devices such as; Galaxy S, Galaxy Note and Galaxy Tab S. Direct contact with the regional headquarters, located in Brazil, throughout the entire validation process of certain benefits in local, regional and global markets.· Involvement in technical training and practical solutions for other areas of the company in order to improve sales and fine tune the sales pitch. Technology demonstrations involving several Samsung products.· Collaboration in product and application launches which include; activation in point of sale, established contacts or third parties, generation of high quality audiovisual content, contests and sweepstakes, PR, etc.· Active role in events related to technology and entrepreneurship.· Support in educational projects in the Technical Institute (2015), CSV initiative with the main goal of supporting and promoting entrepreneurship and Android programming among young people. · Member of the local team KNOX; a management platform and security system for Samsung· Cooperative and collaborative efforts with Open Device Lab Chile.

Santiago, Chile

This was my first professional experience as a graduate engineer. The company's vision is to become the leading online fashion store. My mission was to optimize the financial performance of the product lines under my responsibility, in this case, sports and accessories. To achieve this, I had to plan the purchases for the next season of my categories based on the results of the current season. On a day-to-day basis, I had to establish price levels and discounts to achieve optimal inventory. All of this with direct reporting to the company's director, preparing presentations and sales plans. In direct collaboration with the marketing department to analyze campaign results and suggest improvement actions, to create the best sales opportunities. After 3 months in this job, the university scheduled my thesis defense date, and I decided to dedicate myself 100% to closing the student cycle.

International Institute For The Enterprise Innovation 3Ie, Valparaíso, Chile

Here, I completed my second internship. The company's vision is to help people with disabilities have better opportunities through technology. My main focus was to generate the business plan for the company to attract new investors, which included analyzing opportunities in this industry (Assistive Technologies) for Chile, Colombia, Brazil, Argentina, and Peru.

Viña Del Mar, Chile

In this financial consulting firm, I worked supporting the general manager. The company's mission is to help individuals and businesses access credits and organize their finances. I also had the opportunity to develop my undergraduate thesis, thanks to the systematization of processes and generation of KPIs.

Viña Del Mar, Chile

I did my first internship here. I worked as an account executive attending to the bank's clients.

Industrial Engineer, Project Management

Activities and Societies: Rama de Taekwondo UTFSM 2008-2011

Bootcamp Full Stack Python

Diplomado En Formación Filosófica Y Doctrinal, Philosophy

Entrenamiento En Linkedin Growth B2B, Specialized Sales, Merchandising And Marketing Operations

Genera Leads y Reuniones de ventas con la metodología PACS: Prospectar anichadamente, generar Autoridad en Linkedin, iniciar.