Driving Benevity's growth and helping our clients and their stakeholders drive both social impact and business impact.

At Diligent, partners drive bookings acceleration, expand our offer and improve our customer experience. My team and I are responsible for all aspects of partnerships, including Solution Providers, Consulting Firms, Alliances, ISVs and Data Providers. We work closely together with our ecosystem to bring Modern Governance to our clients and amplify the impact that ESG has in our society and business.  In addition, we will also be responsible for driving revenue generation and business development in Latin America.

At Zendesk, my team and I built the partner ecosystem that helped the company grow to over $1B in revenue. We built the team, from less than 10 to more than 100, with a highly collaborative, supportive, transformational, and results oriented culture. We established the entire partner model, including a value based program, operations, marketing, enablement, legal and all the foundation necessary for business success, while introducing a partnering culture to the company. We expanded the partner ecosystem from a few very loyal and capable boutique partners, to thousands of partners, including large Solution Providers, Global System Integrators, Distribution and the top Business Process Outsourcers in the industry, all whilst helping the original boutiques to continue to grow and evolve.As a result, partner revenue contribution grew from low single digits to to a large potion of overall sales (not sharing specifics due to data confidentiality)

Responsible to drive mutually profitable growth for Intel and our Partners. We leverage Partner capabilities to increase reach, capacity, accelerate technology transitions, increase average sales prices and maximize Intel's economics, across the entire business on a worldwide basis. We achieve that through Programs, Sales Plays, Enablement, Demand Generation and overall Partner Strategy.At Intel, I led the evolution of the partner ecosystem from a PC Centric model to a Data Centric one. We redesigned Intel’s Partner Program and implemented a new partner strategy.

My team and I are shaping the Infoblox partner model and ecosystem that will fuel our growth. I am responsible for all aspects of the Channel Partner Business. My organization is accountable for the delivery of a value exchange that will create a compelling profitability opportunity for partners, which in return, will invest to acquire Infoblox expertize to deliver top and bottom line contributions to both parties and an excellent customer experience.My responsibilities include Partner Relationships, Coverage and Capacity, Partner Development and Programs, across all routes to market.

As Vice President of the US and LATAM Field Partner Organization, Ricardo Moreno was responsible for achieving profitable sales growth for Cisco and its partners. Moreno’s team of more than 350 people manages a business of over US$20 billion in the United States and Latin America, including every customer segment and all aspects of the partner business. With a strong focused on Business Outcomes and IoT (Internet of Things) Ricardo and team identified and developed 120+ partner practices focused on these areas. he also developed a new segmentation model that dramatically increased results and recruited new partners that booked more than $1B in FY'15.

Responsible for Cisco's multi billion dollar Channel Partner Programs, including design, development, implementation and lifecycle management, Channel Pricing and Strategy, and Acquisition Integration.Chief of Staff for SVP WW Channels & SVP WW Partner Organization.Based in San Jose, CA.

Global responsibility for Mid and Long-term Channel Partner Strategy Definition; Project lead for Global Pricing Model for all Cisco's products; Business and Technical Development for all Cisco partners; Acquisition Integration. Chief of Staff for SVP WW Channels.Based in San Jose, CA.

Responsible for the Cisco's channel business in all industry segments (Commercial, Service Provider, Enterprise and Public Sector), Technology GTM, Program, Operations and Marketing in Emerging Markets.Successfully planned and built the new Emerging Markets Channels Organization, scoping capacity, coverage and capabilities, grew revenues at a very accelerated pace, expanded it to over 130+ countries with a multi-billion dollar business.Based in London, UK.

Head of the Channels Organization for Latin America.Overall business responsability included DVARs, VARs, Distributors, Programs, Segments, Operations and Marketing.Based in San Jose, CA.

Responsible for Global System Integrators for Latin America.Some of the responsibilities included: joint strategy plan, business development and relationship building.During this period, Cisco's business with these partners grew three times faster than the overall business.Business owner for Cisco's Advanced Technologies ( Security, Collaboration/Voice and Wireless) in Latin America. Based in San Jose, CA.

Responsible for DVAR relationship and sales results.Business planning, sales acceleration, partner development and certification, customer satisfaction, segmentation, contracts, conflict administration and credit capacity.First DVAR Manager at Cisco Brazil, developed and implemented Channel Policy for the country.Quota achievement rate of 145% (FY98), 132% (FY99) and 161% (FY00).Based in Sao Paulo, Brazil.

previously, Sr Technical Support Analyst.Responsible for Goodyear's Data and Voice Network, including design, planning, management and technical support.

Leader of the Data and Voice communications team running the Data Center and related branches for the Outsorcing contract with Caixa Economica Federal