Ricardo Pinto Email & Phone Number

Drive Network Evolution: everything that needs to happen today, tomorrow, next quarter, in the next 5 years in customer's network. Consistently feed & grow sales funnel with short & long-term planning & network design. Identify technical decisions / insertion points that have disrupting potential and proactively engage with the customers.Lead Solutioning Team: create the most effective multi-products solutions for customers with the right pre-sales teams – so that their networks continuously evolve towards the best in the industry.Ensure Solutioning Quality: ensure high quality solutioning to drive customer satisfaction.With professional E2E solutioning, identify new (x-sell) opportunities and engage the customer to grow funnel and order intake.Technologies/Domains: Mobile and Fixed Access, IP Routing, Telco Cloud/NFV, SDN, Mobile Core (Circuit and Packet), VoLTE/VoWifi, Big Data, Analytics, Customer Experience, OSS, Device Management, Internet of Things, 5G.

Lisbon Area, Portugal

Drive Network Evolution: everything that needs to happen today, tomorrow, next quarter, in the next 5 years in customer's network. Consistently feed & grow sales funnel with short & long-term planning & network design. Identify technical decisions / insertion points that have disrupting potential and proactively engage with the customers.Lead Solutioning Team: create the most effective multi-products solutions for customers with the right pre-sales teams – so that their networks continuously evolve towards the best in the industry.Ensure Solutioning Quality: ensure high quality solutioning to drive customer satisfaction.With professional E2E solutioning, identify new (x-sell) opportunities and engage the customer to grow funnel and order intake.Technologies/Domains: Mobile and Fixed Access, IP Routing, Cloud/NFV, SDN, Mobile Core (Circuit and Packet), VoLTE/VoWifi, Big Data, Analytics, Customer Experience, OSS, Device Management, Internet of Things.

Responsible for co-defining the sales strategy, from a technology perspective optimally adapted towards the customer’s vision, requirements and needs, in very close collaboration with the respective account teams.Build and grow a leading position with key customers by demonstrating technology & innovation leadership as well as customer intimacy, leveraging ‘best in class’ solutions and offerings across the existing product portfolio.Provide customers advice and information on products and solutions combining technical knowledge with sales skills. Increase sales team’s awareness for new solutions.Contribute to create or grow sales opportunities pipeline. Business development especially on emerging technologies such as Network Functions Virtualization and Software Defined Networking, new services such as VoLTE/VoWifi or evolved products such as next generation of OSS.

Produce high-quality, integrated and cost-effective proposals respecting customer´s requirements and following all stages of opportunities lifecycles. Provide technical and commercial support on Software Solutions portfolio of Alcatel-Lucent as Advanced Communications, IMS, Rich Communication Suite, Mobile Marketing/Advertising, Subscriber Data Management. Stronger focus on Customer Experience Management Solutions including comprehensive device and application remote managers (TR-069, OMA-DM), home network management and support, network analyzers for multi-acess networks. Also, Customer Experience Analytics/Insights on QoE, predictive indicators and Consulting Services. Prepare and deliver technical presentations to customers ultimately being a trusted advisor.

Management of implementation projects for mobile applications solutions and services (Mobile Encoding, Live Streaming, Video-On-Demand, Mobile TV, Rich Media Applications)Strategy definition for implementation and architecture designProject teams management

Manage white-labeled content platform for mobile users.Market research, negotiation of agreements with content providers, monitor the performance and develop strategies in line with the business goals.Contract management with suppliers, content aggregation, billing management (revenue share model under hosted services/turnkey projects)

Presentations and product demos, business development, elaboration of project offers (requirements analysis, architecture design, cost and time estimations for development/installation/integration tasks), technical proposals and RFx responses on Multimedia Solutions (Mobile TV, Playlist Engines, Mobile Encoding, Advertising enablers)

Operation and Maintenance of GPRS and UMTS Core Networks – installation, commissioning, Core-Radio interoperability tests, data roaming configuration, definition and analysis of quality of services indicators, training and consulting. Support on SGSN, GGSN, DNS/DHCP, Charging Gateway and related protocols and interfaces (GTP, GTP´, Gb, Gn/Gp, Gi, Ga)

Operation and Maintenance of a Switch Management Center (core solution for circuit switching management)Installation, Commissioning, Integration, Validation and Technical Support.