- Coach entrepreneurs and professionals to enhance their public speaking skills throughstorytelling, impromptu speaking, and prepared speech delivery.- Develop AI-based prompts to guide clients in practicing speeches between sessions.- Coach clients with job interview prep, personal pitches, and presentationpractice.

Independent Content Creator/Podcast Host Medellin, ColombiaLearneezee Cast - https://www.learneezee.com/podcast/ 6/2020 - presentPodcast about expats who teach online or share their knowledge and instruction via coursesRecord in Riverside.fmDescript - used to edit videocast into 20-30 minute sessions@twinsformative and @ricolazo on TikTok and Instagram 8/2022 - presentIdeation, Scripting/copywriting, filming & editing short form content Descript editing software to edit videosNas Academy Content Creator Accelerator Program Participant January 2023 - present 5 month long short-form content creation program

The Learneezee Cast is a podcast that focused on highlighting the lives of Expats, people who are from one country, living in another country. Living abroad has many advantages but challenges as well. Learn from our guests how they arrived in the countries they live in, the work they do and how to become an expat yourself!If you know someone who should be featured as a guest or if you yourself are interested in appearing on an episode feel free to reach out.

· Train elementary Spanish literacy teachers how to teach our Spanish reading program thus allowing students to “break the code” and learn to read in Spanish· Conduct virtual trainings and program content refreshers to ensure teachers unlock the most from the program· Onboard new team members and provide ongoing training for staff· Train team members to understand programs and how to present content to key stakeholders (teachers and administrators)· Create Onboarding program and document policy and procedures to allow for new hires to be effectively onboarded· Created email marketing campaigns (drip and nurture) using automated marketing tools to engage administrators and educators· Utilize GoToTraining, GoToMeeting and GoToWebinar, Net-Results automated marketing, SurveyMonkey, Salesforce, Quicktime

Train Estrellita's beginning Spanish reading curriculum to Bilingual and Dual Language (Spanish/English) educators in elementary schools (public, private & charter) throughout the country using established and effective training methods, techniques, and ideas for early childhood teachers. Provide professional development/training through live in-person sessions, live webinars, and pre-recorded sessions.Work with existing School Districts to ensure strong program implementation as well as to provide professional development nationally. Follow up with and provide on-going support to educators currently using the Estrellita curriculum to ensure smooth implementation and fidelity to the Estrellita curriculum. Engage educators and evaluate classroom effectiveness via virtual content refreshers, phone calls, emails and ad hoc virtual teacher meetings.

Key stakeholder in growing our Amsterdam office from 18 employees to nearly 175 in 8 months. I train all new hires in how to use our tour and activity booking software. I work with people from all departments: Operations, Client Operations (customer facing roles), Sales and Product.• Conduced training program using recognized training techniques (ILT & VILT)• Partnered with internal stakeholders and subject matter experts regarding employee training needs• Developed training resources such as lessons and presentations• Provided feedback to program participants and management• Evaluated and made recommendations on training material and methodology• Kept current on training design and methodology• Interviewed prospective job candidates for a variety of roles (Client Operations, Sales, & Operations in English, Spanish & Portuguese).• Utilized Airtable, Close.io (CRM), Join.me, Lessonly, RecordIt, Quicktime, and Zendesk

• Handled inbound/outbound support issues via emails and phone calls• Provided exceptional technical product support by listening, understanding the issue, and problem solving with customers• Communicated across teams to ensure client needs were met• Provided valuable feedback to the development team• Contributed to the FareHarbor external and internal help documentation