Ricardo Mello Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brasil

São Paulo, Sp, Brasil

Entrepreneur and Manager • Project development and implementation of coworking space by transforming a house into a shared workspace. • Selection, hiring, and supervision of service teams for masonry, plumbing, and electrical installations. • Team selection, development, and management. • Creation and management of processes and department metrics. • Responsible for designing, structuring, and improving customer service. • Management and development… Show more Entrepreneur and Manager • Project development and implementation of coworking space by transforming a house into a shared workspace. • Selection, hiring, and supervision of service teams for masonry, plumbing, and electrical installations. • Team selection, development, and management. • Creation and management of processes and department metrics. • Responsible for designing, structuring, and improving customer service. • Management and development of the customer service team. • Preparation of metric reports and company indicators. • Implementation and monitoring of sales and marketing strategies. • Creation of strategies to maintain existing customer portfolio and achieve goals within established cost standards. • Ensuring operational processes and resource management to meet targets. • Strategic analysis of operational KPIs to identify results and new business opportunities. • Financial management, budget control, and cash flow management, maintaining predictable corporate finances and maximizing return on investment (ROI). Show less

São Paulo

• Responsible for relations between ABRAMUS and sector associations such as ABPD, ABMI, Procure Saber, UBEM, and other institutional partners. • Mediated ABRAMUS' relationship with national and international associations, as well as international confederations and government agencies. • Representative of the association in the Ministry of Culture study group on digital media. • Participated in general assemblies of ECAD. • Creation of the Members Council. •… Show more • Responsible for relations between ABRAMUS and sector associations such as ABPD, ABMI, Procure Saber, UBEM, and other institutional partners. • Mediated ABRAMUS' relationship with national and international associations, as well as international confederations and government agencies. • Representative of the association in the Ministry of Culture study group on digital media. • Participated in general assemblies of ECAD. • Creation of the Members Council. • Ensured proper representation of the association's interests, especially in the absence of the general manager. • Monitored matters discussed in the assemblies, gathering relevant data and information to support positions. • Negotiated to ensure decisions made in assemblies benefitted Abramus and, when necessary, mitigated unfavorable decisions. • Prepared reports on assembly statuses for the board. • Ensured favorable decisions for Abramus and provided greater access to ECAD information, enabling informed decision-making and operational stability for the association. • Created an advisory council of associates, engaging with stakeholders, proposing a council model, drafting regulations, and obtaining approval from the board. • Organized the first election and coordinated actions to increase the participation of stakeholders, leading to increased transparency in Abramus' operations. Show less

São Paulo

• Restructured the department and implemented new operational procedures. • Acquired new contracts and clients. • Managed the operations and customer service teams of ABRAMUS' international division. • Member of the association's Management Committee responsible for general management. • Actively participated in ECAD general assemblies and international confederations of which ABRAMUS is a member (CISAC, SCAPR, FILAIE, IFPI). • Negotiated and maintained… Show more • Restructured the department and implemented new operational procedures. • Acquired new contracts and clients. • Managed the operations and customer service teams of ABRAMUS' international division. • Member of the association's Management Committee responsible for general management. • Actively participated in ECAD general assemblies and international confederations of which ABRAMUS is a member (CISAC, SCAPR, FILAIE, IFPI). • Negotiated and maintained contracts with foreign associations such as PPL (United Kingdom), AIE (Spain), ACTRA PRS (Canada), and ANDI (Mexico), among others. • Acquired foreign and domestic clients (record labels, authors, and artists). • Achieved a growth of 2789% within a 7-year period, establishing Abramus as an international reference in the industry. Show less

São Paulo

• Reorganized the corporate communication and marketing department of Abramus and produced strategic materials to strengthen the brand and image of the association. • Responsible for developing and implementing projects and managing operations for corporate communication and institutional relations at ABRAMUS. • Created and edited content and artwork for the website, magazine, and other communication channels. • Participated in discussions on collective management and the… Show more • Reorganized the corporate communication and marketing department of Abramus and produced strategic materials to strengthen the brand and image of the association. • Responsible for developing and implementing projects and managing operations for corporate communication and institutional relations at ABRAMUS. • Created and edited content and artwork for the website, magazine, and other communication channels. • Participated in discussions on collective management and the Brazilian Copyright Law with the government, other entities, and rights holders. Show less

São Paulo

Responsible for switcher operation and studio management. Camera positioning, lighting and sound adjustments, and directing images.

Identification, preservation, and organization of the film collection at Cinemateca