Ricardo Brito Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

Governance & Strategic Support: • Contribute to the implementation of IT governance initiatives and support steering activities led by the CIO and Chief of Staff. • Assist in aligning IT strategy with organizational objectives by reconciling information related to personnel and resource allocation. • Support the enhancement of governance frameworks by analyzing data and providing insights that inform decision-making processes. • Prepare reports and documentation for governance meetings, ensuring effective communication and follow-up on action items.Project Management Office (PMO) Contributions: • Serve as a PMO/Project Manager for various IT initiatives, supporting the execution and monitoring of projects to ensure alignment with strategic goals. • Help manage project timelines, deliverables, and resource allocation, fostering collaboration across departments to achieve project objectives. • Identify potential project risks and collaborate with teams to develop mitigation strategies, ensuring successful project outcomes. • Assist in the development of workflows and processes to improve project tracking and reporting within the IT governance framework.Cross-functional Collaboration: • Facilitate effective communication between teams to ensure alignment of IT governance and strategy initiatives with operational objectives. • Collect and analyze data on the progress of strategic initiatives, presenting findings to leadership to support informed decision-making. • Actively participate in steering committees, offering insights and recommendations to ensure initiatives align with IT and business goals.

Lisbon, Portugal

End-to-end recruitment: Managed the entire hiring process, from finding candidates to making job offers.Talent sourcing: Used platforms like LinkedIn and job boards to find IT professionals for various positions.Technical assessments: Worked with hiring managers to create technical tests to ensure candidates had the right skills.Team collaboration: Partnered with managers and HR to understand hiring needs and adjust recruitment strategies.Candidate experience: Ensured smooth communication and feedback to create a positive experience for candidates.Promoting company culture: Highlighted the company's values and culture to attract top IT talent.Recruitment metrics: Tracked and reported key metrics like time-to-hire and candidate success rates.Onboarding support: Helped new hires settle into their roles by ensuring a smooth transition.Industry research: Stayed updated on IT recruitment trends and salary benchmarks.

Lisbon, Portugal

Team Leadership & Management: • Led and managed a local IT architecture team, providing clear reporting to the global leadership. • Team optimization: Streamlined team organization to promote a learning environment and improve operational efficiency. • Training & skills: Developed and maintained a comprehensive training plan and skill matrix for team members. • Succession planning: Created a succession plan for key roles and addressed team challenges with proactive action plans. • Governance & coordination: Set up governance practices to ensure smooth collaboration with functional managers. • Sourcing strategy: Identified the best sourcing strategies for building high-performing teams.Employee Development: • Growth management: Designed personal development plans and set performance objectives, regularly conducting 1:1s to motivate and coach direct reports. • Process documentation: Defined and documented key workflows, including internal audits for process improvement. • Continuous improvement: Led efforts in process optimization, improving workflows for both the team and ongoing projects.Technical Leadership: • IT architecture oversight: Directed the design and implementation of IT infrastructure, ensuring alignment with business and technical requirements. • Cloud services: Supported cloud infrastructure initiatives, managing hybrid environments to balance local and cloud resources. • Technical troubleshooting: Provided guidance on resolving complex infrastructure and architectural issues, driving efficiency across development cycles. • DevOps practices: Encouraged DevOps adoption, promoting automation and streamlining development and deployment processes. • Security and compliance: Ensured the technical architecture adhered to security and compliance standards, with regular audits and improvements.

Lisbon, Portugal

Project Leadership & Application Oversight: • Led the development and management of an in-house monitoring application while maintaining responsibilities as Infrastructure and Architecture Team Leader. • Managed end-to-end project life cycle, from requirement gathering to delivery, ensuring the application met business objectives. • Oversaw the development process, ensuring high performance, scalability, and reliability of the application. • Collaborated with cross-functional teams, including developers, architects, and business stakeholders, to ensure alignment with technical and operational goals. • Drove the application’s roadmap, prioritizing features, bug fixes, and improvements based on user feedback and business needs.

Lisbon, Portugal

Database Management & Support: • Provided expert database administration support to multiple development and technology teams, ensuring seamless integration and optimal database performance. • Managed and administered SAP Sybase products, including Sybase Adaptive Server and Sybase IQ, ensuring the stability and availability of critical database environments. • Performed complex data migrations and procedure transfers, ensuring data integrity and minimal downtime during transitions. • Developed and implemented best practices for database management, improving database efficiency, scalability, and security.Technical Leadership & Optimization: • Led efforts to optimize database environments, identifying performance bottlenecks and applying tuning strategies to enhance query performance and resource utilization. • Collaborated with developers to design efficient database architectures that aligned with application requirements, improving system reliability and data management capabilities. • Supported system upgrades, patching, and database configuration, maintaining system compliance and up-to-date infrastructure.Training & Development: • Conducted training sessions and workshops to upskill employees on various database administration topics, empowering teams to follow best practices and improve their technical capabilities. • Mentored junior database administrators, providing guidance on database design, management, and troubleshooting.

Lisbon Metropolitan Area

Mobilization and upgrades on the company's website (https://syone.com)Maintenance and testing of a replication system and disaster recovery solution on SAP SybaseTrainings on Sybase technologies

Lisbon Area, Portugal

Daily maintenance on administration, performance and tuning of customer critical service databases.Administration of SAP Sybase ASE, IQ and Replication Server.Technical focal point for migrations.

Lisbon, Portugal

Development of software and BI solutions.Data warehouse information backup project.Reporting project using C#, ASP .NET and Silverlight for CRM service.Data warehouse maintenance and development.

Lisbon Metropolitan Area

Development of software for a managing a helpdesk storage, with the purpose of controlling the entry,exit and lending hardware: - Warehouse management web application for helpdesk service.