Elio Ricci Email & Phone Number

I provided technical support to customers across Europe by conducting troubleshooting procedures, analyzing data, and diagnosing the root causes of technical issues. I delivered clear and concise technical explanations to customers, ensuring they understood complex concepts. Additionally, I led trials for our applications and solutions, developing and implementing effective strategies to resolve technical problems and optimize product performance. I organized and led meetings and presentations with customers and distributors to enhance communication and collaboration, and I authored detailed reports documenting findings and resolutions. I also represented the company at exhibitions, showcasing our products and services.

Estavayer-Le-Lac

Estavayer-Le-Lac

Design, reformulation and realization in pilot scale of dairy products, especially yogurts, desserts, drinks..Project design and product realization with HPH (high Pressure Homogenization) treatment.Reformulation and design of recipes for "Sugar reduction" project.Build-up and validation of a sweeteners library-system, for cross-departmental knowledge-sharing, related on Sugar Reduction (with Excel, Macros and Visual Basic).3D Printing basic knowledge (code and materials), applied on food.

Organizzazione, sviluppo e utilizzo di strumenti Office per la gestione di giacenze e riordini, oltre che utilizzo di Google Drive.In Excel, in particolare, largo utilizzo di funzioni, oltre che miglioramento continuo di estetica e ipertestualità delle schede.

Udine

Maths, physics and chemistry tutoring activity.

Udine Area, Italy

Production and printing of personalized stickers on various materials.Logistic and stock reorganization.Customer service.

Udine Area, Italy

Food and beverage administration in the University Cafeteria in Udine. Succesfully completed "Health and safety in the workplace" course and "Training course for food sector employed" course

Dijon Area, France

Synthesis and characterization of new molecularly imprinted polymers for the detection of fungicides.Design and synthesis of new polymers based on tetraaza macrocyclic compounds and synthesis of ordinary molecularly imprinted polymers.Appropriate use of analysis instruments (as HPLC, NMR) and interpretation of data.Training and coaching activity to youth intern student.

Udine Area, Italy

Bar and kitchen management, focused on cocktails and happy hours.Management and sanification of appliances and working station.

Rome Area, Italy

Fall-Winter season 2013/14. Activity focused on mixing and serving cocktails, everything focused on customer satisfaction

Rome Area, Italy

PR activity, flyers distribution, advertising for lots of Rome night clubs and TV events

Setting-up, planning and development of happy hour events, enriched with music, games and cultural activities

Laurea Magistrale Lm, Scienze E Tecnologie Alimentari, 110/110

Member of "Ohana* Student Organization. Student Body Representative on Food, Agriculture and Animal Department Council. Final Dissertation.

Erasmus Studio Traineeship, Procédés Alimentaires Et Physico-Chimie (Papc)

Synthesis and characterization of tetraaza macrocyclic compounds; use of those as new crosslinkers for Molecularly Imprinted Polymers.

Bachelor'S Degree, Chemical Engineering, 87/110

Bachelor Report based on research and quantification of polyphenols and melanoidines in high and low fermented beers.

Ingegneria Chimica

P.N.I. Sperimentale Matematica E Fisica, 91/100