ACCOUNTABILITIES ● Key areas of focus included assessing costs, workload tracking, and resource management● Analysis of technical designs and development of appropriate infrastructure solutions based on BMO standards● Review tactical and strategic plans and assess the feasibility and technical risk of incorporating a given architecture or solution into the internal technology environment and communicate the findings to management and/or project/work teams to assist with decision-making● Provided design, development and support server infrastructure estimates to management and/or project/work teams that are used in determining business initiative feasibility and priorities● Review hardware/software design documents for new business/technical initiatives (e.g., High Level Requirements Document [HLRD] and High Level System Design Document [HLSD]) received from other Technical Specialists, Business Technology Specialists, and Project Managers to ensure quality, completeness, and adherence to our technology standards● Provided technical expertise to management and project/work teams, including the areas of governance methodologies and processes, for purposes of ensuring the architecture and solutions are consistent with the solution design framework, Enterprise/industry standards, and the BMO strategic direction● Partnered with our development partners and collaborated with other organizations (e.g., Technology Development, Networks, and Information Security) to recommend a server solution to the system non-functional requirements (e.g., Service Level Agreement [SLA] monitoring, audit controls, reporting, and security)● Networked with vendors and peers in external IT organizations, in order to remain current with emerging technologies to satisfy the Enterprise’s needs● Provided technical coaching to team members on design patterns, development processes, and other IT processes in order to improve their technical skills ● Participated in Fiscal planning

Managed a team that lead delivery of Infrastructure operations by developing, implementing and maintaining Infrastructure operations that allowed Rogers Media to meet both short and long term business goals, and position IT to readily adapt to changing business strategies, and provide cutting edge solutions to existing and potential/future business partners. Help set the strategic technology direction and determine how to apply these technologies across the enterprise while working with Information Technology Services staff and business unit senior leadership teams.Accomplishments:● Managed team of 7 technical leads servicing 10 locations across Canada● Managed the integration of new business acquisitions and companywide upgrades and refreshes● Managed relationships with enterprise business partners, examining alternative methods of improving business efficiency & effectiveness● Able to exceed target of 10% operational expense cost reduction initiative● Architected and built a VMWare 3.5 Infrastructure environment including Brocade Fabric Switches and EMC storage arrays● Achieved 100% uptime during two large scale upgrades, one - a data center migration and second - full VMWare upgrade from v3.5 to v4.1 with 70 active production servers and 20 Virtual Desktops● Responsible in providing Infrastructure and Server administration support of Rogers Media Servers and hosted applications. Ensured Rogers Media production servers were available and accessible 99.999%

Systems technical lead for Canada’s largest publisher of 61 consumer and trade publications, 52 radio stations and 9 television stations across Canada.Accomplishments:● Team leader on several successful projects including Mac OS X and hardware upgrade from Mac OS 9; Active Directory Integration and Mac OS X 10.4 upgrade. SOX compliance for Macintosh Systems● Other projects included upgrading to Adobe CS2 and migrating from QuarkXpress 4.11 to InDesign 4.0; migration from a Quark Publishing System to K4 Publishing System● All projects were done with no interruption to the daily workflow for the end user or business unit

Recommended, implemented and maintained IT solutions in a team environment. Developed strategic plans with business leaders regarding hardware, software, and network upgrades. Accomplishments:● Set standards with hardware and software configurations of all Macintosh departments including Art Studio, Creative and Account Management● Maintained and improved operating efficiency of information technology systems including LAN and servers by reviewing current environment; recommending solutions, integrating standard solutions and acquiring and installing new software and hardware● Protected systems data through preventive maintenance, periodic replacements and upgrades, and through the design and enforcement of security and disaster procedures● Worked closely with external IT consultants by providing information, reviewing proposals and coordinating activities

Technical lead for sales reps of institutional customers. Developed plans for integrations of new technology within existing environments by reviewing and recommending strategic direction. Coordinated customer needs between the service and sales departments, including 4th party contacts. Provided pre & post-sales ongoing support in a timely fashion.Accomplishments:● Participated in migrations of desktop systems of 150 or more for 2 law firms and 1 hospital in Toronto● Developed database to assist with customer service tracking and call logging for in house phone support staff