Ric Fischer Email and Phone Number
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Hillsboro Aero Academy • Managing the servers that house our data. This includes SQL data on Microsoft Azure and CSV data on AWS. • Creating procedures for the proper handling of documents that provide currencies and qualifications for student and instructor pilots.Mesa Airlines • Used Sabre Crew Qualifier with extensive work on code and curriculum set up in the Sabre CrewQual software. • Tested and vetted new versions of Sabre CrewQual. • Modified and established data entry codes and curricula to establish training and documentation requirements required by FAA regulation and by company manuals. • Interfaced with FAA inspectors to seek guidance on the application of rules as well as handling audit requirements.AeroGuard Flight Training Center • Managed currency requirements, training completion requirements, and qualifications for instructor pilots.Also managed TSA clearances for non-US citizens at Mesa Airlines and TSA General Aviation certification for all staff at Aeroguard Flight Training Center.Specialties: auditing, billing, budgeting, customer relations, letters, Microsoft Office, Microsoft Word, Microsoft Excel, records management, FAA Part 121, staffing, supervisory skills, word processing, purchasing
Hillsboro Aero Academy
View- Website:
- flyhaa.com
- Employees:
- 177
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Data AdministratorHillsboro Aero Academy Jan 2022 - PresentHillsboro, Oregon, United StatesI'm handling our data and the servers that house them.I am continuing to handle pilot training records in Talon Systems' ETA system.
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Records CoordinatorHillsboro Aero Academy Mar 2019 - PresentHillsboro, OrI maintain the systems that store and track the records of student and instructor pilots.Creating and updating procedure documents relating to records.Using Microsoft Power BI to present information and insight into our student and instructor pilots.
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Crew QualificationsMesa Airlines, Inc. May 2018 - Mar 2019Phoenix, Arizona● Responsible for all flight crew training records.● Assisting with preparation of audits as well as handling inspections when needed.● Trained personnel on best practices and proper protocol relating to records entries and retention.● Advised new software vendor of requirements of FAA Part 121 training documents so they could adapt their software from European CAA to US FAA needs -
Records CoordinatorAeroguard Flight Training Center Aug 2015 - Jan 2018Phoenix, Az* Managed student and instructor FAA Part 141 pilot training records in Talon Systems ETA.* Notified coworkers when their various documents were expiring so they could send in updated copies.* Converted the handling and storage of TSA training certificates from paper to digital.* Built database in Microsoft Access to track due dates of TSA training certificates.* Wrote the procedure to efficiently collect documents from various sources and collate documents to be shipped to client airlines.
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Crew Qualifications Records SupervisorMesa Airlines Oct 2011 - Aug 2015Phoenix, Az* From 2010 to 2014, responsible for all flight crew training records with no assistance.* During minimal staffing period passed audits and inspections without issue.* Handled extra tasks as needed, including special reports for the FAA.* Demonstrated ability to handle and solve problems and crises as they arose.* Provided solutions when issues arose such as inspectors requiring new way of tracking training.
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Training SchedulerMesa Airlines Mar 2008 - Oct 2008Phoenix, Az* Booked hotel and travel for student pilots.* Trained in the use of Sabre CrewClass and built simulator training schedules.* Audited simulator blocks invoiced against actual simulator blocks used.* Interfaced with CAE scheduler to buy additional simulator time as needed in SEA and DEN.* This position was removed six months after it was created due to budget issues.
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Crew Qualifications SpecialistMesa Airlines Aug 2006 - Mar 2008Phoenix, Az* Audited all training records and performed timely and accurate data entry.* Interacted with instructor staff to provide feedback on submitted forms.* Wrote and assisted with development of current documentation for use in training pilots, flight attendants, dispatchers, and training personnel.* Attended and completed Sabre Crew Qualifications Administrator’s training.
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Internet Support DeskAmerica West Airlines Oct 2000 - Jul 2002Tempe, Az* Primary purpose of the desk was not to book tickets but assist the customer do so on our website.* Provided over-the-phone technical assistance to resolve issues with using our website.* As a team leader handled escalated calls to resolve issues to customer’s satisfaction.* Assisted with interviewing and hiring agents. -
Flightfund Assistant DeskAmerica West Airlines Aug 1999 - Oct 2000Tempe, Az* Resolved issues for customers with unsatisfactory issues.* Handled tough customers and brought successful outcomes to their difficult situations.* Advised and instructed FlightFund agents on policy issues.* Empowered agents on a per-call basis to make necessary adjustments to resolve customer’s issue(s).
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Flightfund AgentAmerica West Airlines Jan 1999 - Aug 1999Tempe, Az* Assisted frequent flyers with their travel needs.* Worked with customers to satisfactorily solve issues regarding miles, bonuses, and partner programs.
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General Reservations AgentAmerica West Airlines Oct 1997 - Jan 1999Tempe, Az* Handled phone calls from customers seeking reservations and/or customer service.* Good understanding of fares and fare rules.* Booked flights for passengers, working within required budgetary or time constraints as requested.
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Manager Of Technical SupportSoftwood, Inc Jan 1995 - Jan 1997Phoenix, Az* Hired and terminated employees to meet staffing levels for the department.* Trained employees on technical support procedures.* Oversaw departmental budget and submitted budget reports.* Wrote manual for "Final Word," a leading word processing program.
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Manager Of Data ProcessingDon Stewart Association Jan 1993 - Jan 1995Phoenix, Az* Hired and terminated employees to meet staff and budget requirements for the department.* Assured department was able to deliver 300,000 letters per month.* Kept an inventory of computer-related consumables to ensure continuous operations.* Trained staff on the procedures for the care and maintenance of computers and peripherals.* Interfaced with a temporary consultant when switching from a mini-computer (half the size of a mainframe) to a network of micro-computers (desktops running Windows).* Ensured completion of the migration project after consultant departed.
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Technical Support ManagerSoftwood, Inc. 1993 - 1995Managed technical support department. Wrote software manual for end users. Networked with customers via CompuServe, GEnie, Usenet newsgroups, email, and forums.
Ric Fischer Skills
Ric Fischer Education Details
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Computer Programming -
Washington High School, Phoenix, Az
Frequently Asked Questions about Ric Fischer
What company does Ric Fischer work for?
Ric Fischer works for Hillsboro Aero Academy
What is Ric Fischer's role at the current company?
Ric Fischer's current role is Data Administrator at Hillsboro Aero Academy.
What is Ric Fischer's email address?
Ric Fischer's email address is ri****@****arf.com
What is Ric Fischer's direct phone number?
Ric Fischer's direct phone number is +162332*****
What schools did Ric Fischer attend?
Ric Fischer attended Glendale Community College, Washington High School, Phoenix, Az.
What are some of Ric Fischer's interests?
Ric Fischer has interest in Science And Technology.
What skills is Ric Fischer known for?
Ric Fischer has skills like Customer Service, Airlines, Purchasing, Budgets, Microsoft Excel, Microsoft Word, Management, Flights, Microsoft Office, Invoicing, Aviation, Software Documentation.
Who are Ric Fischer's colleagues?
Ric Fischer's colleagues are Jacob Forsythe, Yves Frei, Evan Testaz, Woobin Hong, Will Chang, Marcelo Mendes Cruz, Sascha Chkaiban.
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