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@alldata.com
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Ric Martinez is listed as Retention Manager at ALLDATA at ALLDATA, based in Greater Sacramento, United States. AeroLeads shows a work email signal at alldata.com and a matched LinkedIn profile for Ric Martinez.
Ric Martinez previously worked as Manager - Customer Retention at Alldata and Account Executive Supervisor at Alldata. Ric Martinez holds Bachelor’S Degree, Applied Business Management from Brigham Young University - Idaho.
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AeroLeads found 1 current-domain work email signal for Ric Martinez. Compare company email patterns before reaching out.
Ric Martinez is a Retention Manager at ALLDATA at ALLDATA. He possess expertise in account management, customer retention, management, networking, troubleshooting and 28 more skills. Colleagues describe him as "Ric is an individual who holds a wealth of knowledge in various areas from technical support to building lasting relationships with customers. He's resourceful and will go the necessary steps to resolve a customers issue. He's always upbeat, professional, focused and dependable.", "I am writing to give my highest recommendation to my coworker, Ric Martinez. I have worked closely with Mr. Martinez here at ALLDATA LLC. for 3 years and can attest to his outstanding character and work ethic. He is a team player who can always be counted on to put in more than his share of the work, and goes the extra mile to assist his customers. Mr. Martinez has exceptional interpersonal skills, is knowledgeable, articulate, and provides excellent customer service. If I can answer any questions for you, please feel free to contact me.", and "I had the pleasure of having Ric work for me on my Account Management team. Ric was always good with customers and always willing to do whatever was asked of him. Ric would be a positive addition to any company. It was my pleasure to have worked with him"
Listed skills include Account Management, Customer Retention, Management, Networking, and 29 others.
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A career timeline built from the work history available for this profile.
Elk Grove, Ca, Us
• Developed customer retention strategies and executed comprehensive retention plans for department.• Analyzed KPIs and leveraged data to drive business improvements.• Evaluated employee performance, provided feedback, and established performance goals.• Recruited, interviewed, and hired employees; implemented training programs.• Collaborated with cross-functional teams to optimize retention initiatives.
Elk Grove, Ca, Us
• Handled escalated customer complaints and maintained company policies.• Evaluated employee performance, coached, and trained to improve skills.• Developed Account Executive training materials and conducted team trainings.• Created work schedules and delegated tasks for efficiency.• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Elk Grove, Ca, Us
• Built and strengthened relationships with accounts to drive revenue growth.• Prepared forecasts, distributed marketing materials, and managed sales cycle.• Trained clients on product features and updates; cross-sold products and services.• Leveraged CRM to manage sales data and customer information.• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Elk Grove, Ca, Us
• Patched software and installed new versions for data protection.• Created support documentation and ensured customer satisfaction.• Resolved technical issues across multiple systems and applications.
Az, Us
• Provided customer support, processed POS transactions, and prepared merchandise.• Maintained calm demeanor in high-stress situations.
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Ric Martinez works for ALLDATA.
Ric Martinez is listed as Retention Manager at ALLDATA at ALLDATA.
AeroLeads has found 1 work email signal at @alldata.com for Ric Martinez at ALLDATA.
Ric Martinez is based in Greater Sacramento, United States while working with ALLDATA.
Ric Martinez has worked for Alldata and Csk Auto Corporation.
You can use AeroLeads to view verified contact signals for Ric Martinez at ALLDATA, including work email, phone, and LinkedIn data when available.
Ric Martinez holds Bachelor’S Degree, Applied Business Management from Brigham Young University - Idaho.
Ric Martinez is listed with skills including Account Management, Customer Retention, Management, Networking, Troubleshooting, Sales Process, Team Leadership, and B2B.
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