Ric Martinez

Ric Martinez Email and Phone Number

Retention Manager at ALLDATA @ ALLDATA
Ric Martinez's Location
Greater Sacramento, United States, United States
Ric Martinez's Contact Details

Ric Martinez work email

Ric Martinez personal email

About Ric Martinez

Ric Martinez is a Retention Manager at ALLDATA at ALLDATA. He possess expertise in account management, customer retention, management, networking, troubleshooting and 28 more skills. Colleagues describe him as "Ric is an individual who holds a wealth of knowledge in various areas from technical support to building lasting relationships with customers. He's resourceful and will go the necessary steps to resolve a customers issue. He's always upbeat, professional, focused and dependable.", "I am writing to give my highest recommendation to my coworker, Ric Martinez. I have worked closely with Mr. Martinez here at ALLDATA LLC. for 3 years and can attest to his outstanding character and work ethic. He is a team player who can always be counted on to put in more than his share of the work, and goes the extra mile to assist his customers. Mr. Martinez has exceptional interpersonal skills, is knowledgeable, articulate, and provides excellent customer service. If I can answer any questions for you, please feel free to contact me.", and "I had the pleasure of having Ric work for me on my Account Management team. Ric was always good with customers and always willing to do whatever was asked of him. Ric would be a positive addition to any company. It was my pleasure to have worked with him"

Ric Martinez's Current Company Details
ALLDATA

Alldata

View
Retention Manager at ALLDATA
Ric Martinez Work Experience Details
  • Alldata
    Manager - Customer Retention
    Alldata May 2022 - Present
    Elk Grove, Ca, Us
    • Developed customer retention strategies and executed comprehensive retention plans for department.• Analyzed KPIs and leveraged data to drive business improvements.• Evaluated employee performance, provided feedback, and established performance goals.• Recruited, interviewed, and hired employees; implemented training programs.• Collaborated with cross-functional teams to optimize retention initiatives.
  • Alldata
    Account Executive Supervisor
    Alldata May 2020 - Jun 2022
    Elk Grove, Ca, Us
    • Handled escalated customer complaints and maintained company policies.• Evaluated employee performance, coached, and trained to improve skills.• Developed Account Executive training materials and conducted team trainings.• Created work schedules and delegated tasks for efficiency.• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Alldata
    Account Executive
    Alldata Feb 2011 - May 2020
    Elk Grove, Ca, Us
    • Built and strengthened relationships with accounts to drive revenue growth.• Prepared forecasts, distributed marketing materials, and managed sales cycle.• Trained clients on product features and updates; cross-sold products and services.• Leveraged CRM to manage sales data and customer information.• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Alldata
    Senior Tech Support Agent
    Alldata Oct 2006 - Feb 2011
    Elk Grove, Ca, Us
    • Patched software and installed new versions for data protection.• Created support documentation and ensured customer satisfaction.• Resolved technical issues across multiple systems and applications.
  • Csk Auto Corporation
    Sales Associate
    Csk Auto Corporation Jan 2002 - Apr 2003
    Az, Us
    • Provided customer support, processed POS transactions, and prepared merchandise.• Maintained calm demeanor in high-stress situations.

Ric Martinez Skills

Account Management Customer Retention Management Networking Troubleshooting Sales Process Team Leadership B2b Leadership Automotive Sales Management Social Media Marketing Technical Support Customer Satisfaction Contract Negotiation Html New Business Development Computer Hardware Spanish Project Management Web Development Web Design Business To Business Customer Service Automobile Business Development Negotiation Sales Operations Microsoft Excel Sales Post Sales Web Technologies Problem Solving

Ric Martinez Education Details

  • Brigham Young University - Idaho
    Brigham Young University - Idaho
    Applied Business Management
  • University Of California, Davis
    University Of California, Davis
    Business Management Development

Frequently Asked Questions about Ric Martinez

What company does Ric Martinez work for?

Ric Martinez works for Alldata

What is Ric Martinez's role at the current company?

Ric Martinez's current role is Retention Manager at ALLDATA.

What is Ric Martinez's email address?

Ric Martinez's email address is ri****@****ail.com

What schools did Ric Martinez attend?

Ric Martinez attended Brigham Young University - Idaho, University Of California, Davis.

What are some of Ric Martinez's interests?

Ric Martinez has interest in Social Services.

What skills is Ric Martinez known for?

Ric Martinez has skills like Account Management, Customer Retention, Management, Networking, Troubleshooting, Sales Process, Team Leadership, B2b, Leadership, Automotive, Sales Management, Social Media Marketing.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.