Rich Barnett Email and Phone Number
Ever met a driven, skilled business/IT product management executive with a passion for elaborate holiday lights? If not, today is the day.In my career I've written code, managed projects, switched industries, built organizations, supervised analysis for enterprise platform implementations, optimized IT support operations, led an Agile transformation, and delivered true user-centric customer experiences. Along the way I've been recognized individually with a U.S. patent and shared multiple industry awards with outstanding team members. Working with colleagues and volunteers I aspire to transformative and inspirational leadership in all my dealings: actively listening, curiously questioning, and decisively acting to move people, technology, and business forward. I'm a full-throated advocate for the voice of the customer, no matter who that customer might be. I strive to create a collaborative, inclusive environment where people are respected, the best ideas rise to the top, and each person's contributions amplify those of their peers.Giving back is very important to me, and I've answered by serving in my churches on boards and committees as well as directing weekly audio and livestream production. And yes, I spend a fair amount of my free time in a global community of multi-talented enthusiasts with a passion for holiday lights, bringing a little frivolous joy to our communities. If you could use a little frivolous joy, here you go: https://www.youtube.com/playlist?list=PLlNyxxSSDzfCJOxKrTTdplWXSboWtRurr
Nationwide
View- Website:
- nationwide.com
- Employees:
- 31096
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NationwideIndianapolis, In, Us -
Director, Personal Lines Business ConsultingNationwide Jul 2024 - PresentUs -
PrincipalShatterpoint Consulting, Llc Apr 2024 - Jul 2024Key services provided included:- Portfolio Management : Develop strategy and optimize an enterprise or application portfolio, on a short- or longer-term basis.- Digital Experience Strategy : Create and use personas, journey maps, and service blueprints to understand and engage your customers.- Fractional Leadership : Engage a fractional or interim executive while hiring, for a fresh perspective, or to control costs.- Agile Transformation : Implement Agile methodologies at all levels of the organization rapidly to accelerate deliveries.- Vendor Selection : Outsource the research for making complex and critical software vendor selection decisions.- Operation Mapping : Gain greater understanding of your organization by mapping out your teams' roles and processes.
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Director, Portfolio Product Owner, Digital Customer ExperienceLiberty Mutual Insurance Sep 2017 - Jan 2024Boston, Ma, UsCreated differentiating strategy and established Agile and user experience (UX) methodology and best practices. Effectively managed 200+ direct and indirect reports. Coordinated development of a 3-year, $60.2M self-service billing, claims, and policy portal redesign for Liberty Mutual’s midsize and enterprise commercial customers, brokers, and injured workers. Portal built on the latest cloud-based and Software-as-a-Service (SaaS) technologies, featuring continuous integration/continuous delivery, robust analytics, and customer-centric design principles. -
Director, Claims Technology RoadmapLiberty Mutual Insurance Jan 2017 - Sep 2017Boston, Ma, UsLed development of a three-year, $125 million+ strategic technology roadmap for the Commercial Insurance Claims organization, spanning all systems and processes used by 6000+ employees/contractors. -
Director, Claims Systems Operational SupportLiberty Mutual Insurance 2013 - Sep 2017Boston, Ma, UsLed virtual team of 20 managers and business analysts providing 24/7 production support for five claims ecosystems with more than 80 distinct applications with a $3.1 million budget. -
Director, Business Systems AnalysisLiberty Mutual Insurance 2009 - 2013Boston, Ma, UsDirected a team of 30+ managers and business systems analysts to consolidate four legacy ecosystems in an enterprise solution initiative. Drove analysis standards and processes to increase quality and accelerate delivery. -
Manager, Claim SystemsLiberty Mutual Insurance 2008 - 2009Boston, Ma, Us -
Project ManagerHp 2002 - 2008Palo Alto, Ca, Us
Rich Barnett Skills
Rich Barnett Education Details
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Emory UniversityPolitical Science -
Indiana University BloomingtonComputer Science
Frequently Asked Questions about Rich Barnett
What company does Rich Barnett work for?
Rich Barnett works for Nationwide
What is Rich Barnett's role at the current company?
Rich Barnett's current role is Executive Product Management. Adaptable and Versatile Leader. Listener. Inquirer. Inventor. Amplifier..
What schools did Rich Barnett attend?
Rich Barnett attended Emory University, Indiana University Bloomington.
What skills is Rich Barnett known for?
Rich Barnett has skills like Business Analysis, Process Improvement, Business Process Improvement, Project Management, Leadership, Analysis, Requirements Gathering, Team Building, Enterprise Software, Sdlc, Sharepoint, Visio.
Who are Rich Barnett's colleagues?
Rich Barnett's colleagues are Ellen Mason, John Neal, Kim Dokken, Msm, Matthew Baculik, Betsy Auman, Kate Boes, Art Arguello.
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