Key Finance partner to the CTO and R&D business leadership teams with over $1bn of annual spending, contributing to business strategic development and driving the to-be capital allocation model from concept to portfolio. Deliver financial insight and business support across all aspects of R&D funding and cost flows

Responsible for strategic leadership, operational management, and supporting delivery of all Payments operational and financial control models covering in excess of 1000 daily financial controls. Key link between the operational team and Risk function, ensuring effective risk control frameworks are defined and implemented

Responsible for strategic leadership, operational management, and supporting delivery of all Payments Change programs covering CHAPS, International, Domestic Payments, Cash and Cheque services. Accountable for adherence to scheme rules including SEPA, Target2 and CLS, FPS, CHAPS, BACS, CCCS. Own all critical day to day activities (Processing, Servicing, Specialist Functions, Controls & Settlements across all Payment Schemes. Main point of contact for Operational escalation, change support framework and delivering the full end 2 end controls, compliance and policy requirements for all payment types. Leading a team of circa 180 on and offshoreKey achievements• Leading through a significant period of change to embed a new product focused target operating model, enabling the success of multiple new to post team members whilst delivering exceptional service to our customers

Own the accounting framework from product system to financial book of record (Walker GL), covering over 5,000 balance sheet accounts. Define, implement, test and control the accounting models for all product systems, collaborating with Technology, Finance and Group to deliver effective, efficient accounting controls. Provide detailed analysis and control of Operational Expenditure to the UK Operations Director, defining budget requirements & identifying funding sources, collaborating with Finance and stakeholders in both Group and European Operations to deliver accurate and effective OpEx management. Key achievements• Initiated and key stakeholder of the Controls Automation program, delivering a strategic controls platform to drive control standardisation, efficiency, and capability. Realised £1.3m annual savings in phase 1 (2021) with a further £1.5m in phase 2 (2022)• Integrated former T&O and Operations accounting functions into a single cohesive team, removing duplicative activities and simplifying governance frameworks. Realised 25% reduction in effort (10 FTE) • Defined the Operations CMU & CoP financial framework, integrating the former Operations entity into San UK reporting framework and maximising the synergies between UK, CoP and CMU reporting• Collaborated with Grupo Operations to redefine the UK Ops CMU, removing ~£15m of non-Ops costs from the reporting• Supported the Operations Director in over-achieving the cost challenge for both 2020 (£1.5mF) and 2021 (£5.5m)• Consistently delivered over 95% green accounts target, with best in class result of 98.4%• Successful internal and external audits with zero audit points or actions• Consistently achieved over 80% employee engagement

Owner of the payment control framework to protect our customers and the Bank though effective design and operation of end to end controls across all payment schemes, cash and ATMs. This covers over 1.1bn payments and £80bn of cash movements annually. Activities cover the detection, investigation and resolution of any exceptions and incidents across 1,000 daily financial, operational and quality controls, ensuring transactions and servicing tasks are completed accurately and timely. Leading a department of up to 100 membersKey achievements- Eliminated over 40% of core control FTE whilst enhancing SLAs by transforming core processes from highly manual, reactive environment to an automated model, whilst re-aligning the team focus to exception identification and resolution - Cut unreconciled positions by 91%, daily controls by 44% and losses by 99% through the implementation of the enhanced control framework and fostering a culture of change- Collaborated with cross functional teams to deliver key robotic process automation, slashing operational headcount by 75% whilst delivering a fourfold increase in capacity and reducing manual errors by over 90%- Achieved consistently improved staff engagement scores annually, hitting 85% in 2018 by nurturing a passionate and knowledgeable team who are SMEs within their areas - Lead the development of a data driven culture through implementing a Data CoE, developing and training programs to embed core data analysis skills, resulting opportunities identified to deliver in excess of £300k of savings annually to the Bank through the utilisation of big data with £50k realised to date, eliminating 225 complaints annually, including launching customer notifications for erroneous payments- Key contributor to the successful implementation of major Bank and Industry projects including PSD2, Cheque Imaging, GDPR and OnePay FX (block chain driven international payments scheme)

Financial Controller for the remaining legal entities of divested Consumer Finance businesses of GE Capital with the end goal of entity closure. Reporting to the Global Financial Controller, leading a team of 12 qualified accountants. Owner of the statutory and internal financial control and reporting for over 75 legal entities covering 3,500 financial accounts, managing the ongoing indemnity exposures with acquiring organisations (PPI etc..). Drive the unwinding of funding and equity structures to enable the repatriation of funs back to parent entities, collaborating with key Tax and VAT specialists to identify opportunities and impacts of fund movements and entity closuresKey achievements• Successful completion of all internal and external year end reporting activities for all entities• Delivered the closure of 5 entities and 200 related financial positions• Successfully repatriated over $100m of capital back to parent entities

European Programme Manager for the implementation of a global interest rate risk model. Acted as the liaison between the US based project team and the various European GE Capital businesses to enable the effective implementation of the model as part of the post financial crisis enhancement of enterprise controlKey achievements• Successful implementation of the model across 5 GE Capital businesses comprising factoring, secured commercial lending, real estate and energy investment portfolios• Effectively influenced senior stakeholders up to CFO level to sponsor the program• Developed the testing framework and success criteria for implementation• Developed detailed understanding of IRR modelling

Owner of the consolidation of GE Capital Financing Receivables analysis and reporting processes. This covered all U.S. SEC disclosures (10Q, 10K), related GE annual report sections, internal Portfolio Quality review with the GE Capital CFO. Supported multiple financial statement re-statements due to divestitures (SEC 8K process). Reporting to the Global Controller, managing a team of 12 offshore reporting analysts

Managed the consolidation, analysis and reporting of the GE Money balance sheet across 40 consumer finance businesses globally into GE HQ. This involved leading detailed analysis and verification of balance sheet disclosures from each business in accordance with U.S. GAAP, presenting quarterly results to the GE Money Exec (CEO, CFO & COO) & leading the migration of the GE money consolidation system from Oracle OFA to Hyperion

Driving the successful delivery of the GE standard financial systems across newly acquired financial services businesses. Performed multiple roles across several implementation projects, including:Program manager for the global roll out of the financial reconciliation tool (T-RECS). This involved close collaboration across multiple businesses to define the system requirements, supporting the vendor selection, defining the implementation strategy and leading the successful initial implementation in the Swiss business. The role then expanded into managing a number teams rolling out the solution across multiple countriesOracle Financials implementations, rolling out the GE Money Oracle Financials platform across acquired financial services businesses across the world to enable effective consolidation into GE and provide a single, full solution to deliver local statutory to US GAAP financials. This role included:- System and process development- Chart of accounts design and mapping to source systems- Data conversion and verification processes- Training development and delivery

Supported global GE Money businesses with the US reporting process for consolidation into GE HQ:- Supporting submissions into Oracle Financials from local operating platforms- Performing US GAAP adjustments and income/equity rollup- Ad-hoc business support assignments across the EMEA and Asia regions

18 month training program working across all functions within the Finance function including CAPEX, OPEX, investment analysis, financial reporting and Audit support