Richard Goss Email & Phone Number

Clark, Nj, Us

Clark, Nj, Us

Paris, Fr

Cranbury, Us

As Director of Information Technology, I am well-versed in spearheading a high-performing team of Office365 implementation and ensuring seamless execution of tasks and compliance with set standards. I deliver exceptional support to more than 500 users, including a 24x7 warehouse. I administer overall facets of phone system migration from ShoreTel to Microsoft Teams. I oversee AS400 based ERP system. I manage help desk tickets, asset tracking, and IT projects through the deployment of the BMC Track-It system. I confirm the alignment of user needs and system functionality to develop organizational policies and standard operating procedures. I preserve company assets, information security, and control structures. I deliver assistance to leadership by providing detailed reports from the help desk ticketing system; showing the IT department's productivity.Key Contributions in this tenure include:• Led EDI migration from EasyLink VAN to 1 EDI Source EDI/AS2 software.• Manage AS400 based ERP and Mac computers in a Windows environment.• Improved daily process and function through implantation of successful strategic initiatives.• Enhanced productivity and performance of team members by providing effective training and guidance.• Migrated and merged all acquired companies' technology into H2B as key member of implementation team.

Cranbury, New Jersey, Us

Fairfield Township, New Jersey, Us

• Grew business from $50 to over $300M by managing overall IT department; implemented stable and secure environment and improved processing.• Migrated servers from Windows NT SBS, Exchange 5.5, and P-SQL to Server 2003 Standard, Exchange 2003, and MS SQL2000, as well as Windows Server from 2003 to 2008R2, Exchange 2003 to 2010, and SQL2000 to 2008R2.• Configured WAN between CorporateHQ and satellite.• Oversaw deployment and integration of Warehouse Management Software into ERP automating warehouse functions, such as shipping and receiving processing, billing, inventory, and bin locations.

Riverdale, New Jersey, Us

• Demonstrated abilities as Onsite regional network admin for Fortune 100 company. Managed user accounts and mailboxes, daily backups and restores Server migration and consolidation project, monitor NetIQ Web & Mail Marshal system, and implementation of MicrosoftSUS.• Led Windows NT to 2000 upgrades.• Ensured implementation of AD, Exchange in LAN/WAN environment, as well as Citrix Metaframe.• Delivered support, troubleshooting, and analyzed existing networks.• Created project procedures and documentation.