Rich H. Email & Phone Number

Tampa, Florida, United States

Directs the management of more than 6,000 personal injury cases through a Salesforce Application (Litify) that are dispersed between 70+ Litigation Attorneys and 140+ Case Staff throughout 10 offices in the region. Expertly tracks and manages monthly, quarterly, and yearly key performance indicators (KPIs) and metrics for one of the most senior markets of the Largest Personal Injury Law Firm in the Country. Coordinates marketing efforts in order to maximize the market share and works in concert with Recruiting/Human Resources to identify manning shortfalls and assists in hiring top-tier Attorneys/Staff to help our organization become the #1 Law Firm in Country. Conducts on-boarding for all new Attorneys and provides training on operational requirements for all staff.

Brandon, Florida, United States

Premier Mental Health and Wellness organization specializing in the emotional care and comfort for children, adults, families, and groups.

Macdill Air Force Base, Florida

Leads a diverse team of administrative professionals that manage more than 100 Army Reserve Soldiers assigned to the Headquarters, US Special Operations Command. Implements strategies and develops processes that directly impact pay, medical/dental compliance, professional development training, evaluations, retirements, and transfers. Guides the team in performing a broad range of administrative and HR functions. Initiates and reviews a detailed analysis of staff management practices that result in a positive cultural change within the organization. Creates reports and presents recommendations to improve operations; establishes core development standards, policies, and procedures and maintains a knowledge management enterprise designed to improve processing time and administrative taskings. Conducts investigations, as directed.

Tampa, Florida, United States

Served as the principal advisor to the Director in all matters pertaining to administration, logistics, operating budget, investigations, market analysis, public affairs, educational support, and information systems management, supporting more than 300 Recruiters dispersed throughout 5 Companies and 29 Recruiting Stations in Central and Southwestern Florida. Directly managed a staff of 26 Military and Civilian employees. Coordinated off-site training locations for more than 50 personnel on multiple occasions negotiating logistical and contract requirements with approved vendors. Provided training on Recruiting Standards to all newly assigned employees. Facilitated weekly staff coordination meetings and briefed senior leaders on current production numbers, while providing recommendations for future Recruiting Operations in Florida based on the market share.

University Of South Florida

Served as the principal advisor, Assistant Professor of Military Science, and second in command in all matters pertaining to the administration, operations, logistics, budget, and curriculum development for a state university military training program comprised of more than 200 Cadets and 13 Military/Civilian employees. Lead instructor for the sophomore class, focused on team building, leadership, and critical/creative thinking. Responsible for day-to-day management of the organization. Presented formal and informal instruction to university students and senior leaders. Coordinated for all field training exercises and led Cadets/Staff through daily rigorous physical fitness training.

Fort Knox, Ky

Served as the Talent Management Officer for more than 900 Army Reserve Soldiers, responsible for their career and personnel management, professional development, promotion readiness, records maintenance, unit assignment/attachments, education enrollment, orders issuance, as well as data query compilations and analysis. Organized and directed the personnel life cycle management of more than 150 Active-Duty Army Reserve Officers by aligning their professional skills, attributes, and competencies with Army Elements around the world. Managed more than 1,500 authorizations spread throughout 15 Army Commands, ensuring that those organizations were properly manned and postured in accordance with Army Manning Guidance.

Arlington Heights, Illinois, United States

3rd in Command and responsible for the day-to-day management of a Military Police organization consisting of 5 subordinate companies and more than 850 Soldiers. Senior member of the full-time staff and direct supervisor to more than 60 Soldiers. Developed and coordinated for all aspects of training and subordinate unit mobilizations and deployments. Generated and reviewed all operations orders that provided directives for the execution of combat and training missions. Developed Yearly Training Guidance and served as the Lead Planner/executor for the Yearly Training Brief that is given annually to the Chief Executive Officer. Represented the organization and subordinate sections at more than 15 exercise planning conferences, ensuring that our employees were properly sourced, equipped, and trained to conduct their wartime missions. Managed the Organizational Inspection Program.

Master Of Arts - Ma, Business And Organizational Security Management

Bachelor Of Arts - Ba, Criminal Justice

Associate Of Science - As, Criminal Justice