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Payment processing expert with global experience in retail payments. Experienced in product management, sales consulting, and business analysis, achieving credentials as Pragmatic Marketing certified. Followed SDLC and Product Development Methodology in managing a wide range of products. Currently providing payment platform software and delivery services, specializing in support of a Gateway both as a hosted service and as software deliveryGoal is to work in the information technology industry that supports a growing market presence with an eye towards innovation.Specialties: Experienced in managing a global line of products, and supporting sales with contract terms, pricing, and presentation. Managed multiple product lines sold worldwide, generating over 30 million in revenue. Managed the development and implementation of product solutions for both eCommerce and Retail merchants. Experienced Business Analyst defining functional requirements. Provided consulting services for both merchant, ATM, and online eCommerce solutions. Team player with strong management skills. Well versed in gathering and tracking business requirements.
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Payment System Application AnalystOls Payments Oct 2011 - PresentDallas, Texas, UsDefine requirements, deliver and implement financial software for Payment Gateway product solutions both as a hosted service and as an enterprise license for merchants and ISOs. Design and implement payment solutions supporting both eCommerce and retail industries, along with the processing of credit, debit and gift cards. Managed multiple products for a Payment Gateway solution including a Virtual Terminal, RESTful API, Hosted Payment Page, and various Shopping Cart plugins. Managed the design and implementation of card readers from multiple POS terminal vendors, EMV compatibility for Quick Chip technology, a solution offering an Automated Recurring Billing solution for merchants, and an ACH solution for mobile payments. Skills include managing multiple projects, product design, usability design, quality assurance testing, software release management, and certification testing with payment processors. Executed project plans to successful conclusion. Responsibilities included managing MSSQL database, installing software, managing development schedules, testing, and providing technical product support services. Create marketing collateral, user guides and product documentation. Skills include database management, payment solutions, qualify control testing, managing software deployment, monitor PCI compliance, project management and product management. -
Payment Processing ProfessionalAci Worldwide Jan 1989 - Sep 2011Coral Gables, Florida, UsTwenty two years in payment processing that includes sales consulting and product management. Expert in card-present and card-not-present payment solutions. Experienced Software Product Manager for Gateway, Merchant, Front-end processors, and issuing bank applications.Specialty focus:>Payments: Experience with multiple payment types including credit cards, debit cards, check, EBT, and prepaid/gift cards.>Payment sources: Extensive knowledge in ATM and POS terminal acquiring, proximity (NFC) payments, web-initiated payments (batch authorization, virtual terminal, online retail website integration, and call center/CNP processing). >Merchant specialty solutions: Managed merchant retail applications supporting prepaid card acceptance and issuance, check authorization processing, merchandise return mitigation and authorization, script-based fraud protection, ACH payment processing, and merchant reward/loyalty solutions.>ATM devices: Provided consulting and QA testing support for advanced Diebold, NCR ATM terminals. Supported native and IFX messaging. Skills include Gasper ATM monitoring.>Business Planning: Development of Business Plans, Strategic Product Planning, Price Analysis,and development of Business Cases. Produced documents outlining product strategy and planning that aligns with corporate objectives.>Compliance for Payments: Ensured payment solutions met government, card association, and PCI compliant rules and regulations.> Product Financials: Managed and reported against annual budgets and quarterly P&Ls. >PCI compliance: Managed multiple PCI PA-DSS certification projects for both card present and card-not-present payment solutions. >International experience: Traveled abroad to established relationships with clients and third party vendors located in multiple geographical markets. -
Sr. Product ManagerAci Worldwide May 2006 - Apr 2011Coral Gables, Florida, UsAs a Sr. Product Manager, managed a strategic line of retail payment products generating $30m in annual revenue. Specific focus on electronic payments acquired from the point-of-sale, merchant, or merchant internet website. Responsibilities related to the management of the BASE24-pos, BASE24-eps POS Acquring, ACI Retail Commerce Server, and ACI Commerce Gateway products, activity of which included industry trend evaluation, identify market requirements, define product roadmap, produce product requirement, pricing analysis, strategic product planning, managing to P&Ls, resource capacity planning, and coordinate marketing collateral for market launch. Act as the primary leader and facilitator for product planning and design to ensure product differentiation.Successfully managed PLC of 6 major software releases. Implement strategic security features including flexible tokenization and data encryption. Oversaw the creation of a browser interface supporting application configuration, system monitoring, and call center services.
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Lead Product ConsultantAci Worldwide Jan 1996 - Apr 2006Coral Gables, Florida, UsProvided financial consulting services involving electronic payment applications. Captured project requirements for over 30 product/project implementations. Provided on-site sales consulting services worldwide.
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Product AnalystAci Worldwide Jan 1994 - Dec 1995Coral Gables, Florida, UsProvided 24/7 technical support for the ACI Help Desk.Facilitated TAL programming knowledge in providing 24x7 help desk and software installation support.Identified as "Subject-Matter-Expert" in areas of merchant, ATM, and network processing.Provided onsite technical support for three production go lives.
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Customer Service ManagerAci Worldwide Jan 1989 - Jan 1993Coral Gables, Florida, UsServed as liaison for up to 20 clients.Received acknowledgement from several customer in providing excellent client services.Managed billing and software requirements for banking and merchant clientele.
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General ManagerCps Jan 1983 - Jan 1988An International Company that managed properties and operations in Charleston WV, Kansas City, and Washington DC.
Rich Mccall, Pmc, Cpp Skills
Rich Mccall, Pmc, Cpp Education Details
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Northwest Missouri State UniversityMathematics -
Shenandoah
Frequently Asked Questions about Rich Mccall, Pmc, Cpp
What company does Rich Mccall, Pmc, Cpp work for?
Rich Mccall, Pmc, Cpp works for Ols Payments
What is Rich Mccall, Pmc, Cpp's role at the current company?
Rich Mccall, Pmc, Cpp's current role is IT System Application Analyst.
What is Rich Mccall, Pmc, Cpp's email address?
Rich Mccall, Pmc, Cpp's email address is ri****@****ide.com
What is Rich Mccall, Pmc, Cpp's direct phone number?
Rich Mccall, Pmc, Cpp's direct phone number is +121446*****
What schools did Rich Mccall, Pmc, Cpp attend?
Rich Mccall, Pmc, Cpp attended Northwest Missouri State University, Shenandoah.
What skills is Rich Mccall, Pmc, Cpp known for?
Rich Mccall, Pmc, Cpp has skills like Payment Systems, Electronic Payments, Payments, E Commerce, Product Management, Payment Gateways, Transaction Processing, Sdlc, Atm Networks, Emv, Software Project Management, Project Management.
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