Rich Mccall, Pmc, Cpp Email & Phone Number

Omaha, Ne, Us

Dallas, Texas, Us

Define requirements, deliver and implement financial software for Payment Gateway product solutions both as a hosted service and as an enterprise license for merchants and ISOs. Design and implement payment solutions supporting both eCommerce and retail industries, along with the processing of credit, debit and gift cards. Managed multiple products for a Payment Gateway solution including a Virtual Terminal, RESTful API, Hosted Payment Page, and various Shopping Cart plugins. Managed the design and implementation of card readers from multiple POS terminal vendors, EMV compatibility for Quick Chip technology, a solution offering an Automated Recurring Billing solution for merchants, and an ACH solution for mobile payments. Skills include managing multiple projects, product design, usability design, quality assurance testing, software release management, and certification testing with payment processors. Executed project plans to successful conclusion. Responsibilities included managing MSSQL database, installing software, managing development schedules, testing, and providing technical product support services. Create marketing collateral, user guides and product documentation. Skills include database management, payment solutions, qualify control testing, managing software deployment, monitor PCI compliance, project management and product management.

Coral Gables, Florida, Us

Twenty two years in payment processing that includes sales consulting and product management. Expert in card-present and card-not-present payment solutions. Experienced Software Product Manager for Gateway, Merchant, Front-end processors, and issuing bank applications.Specialty focus:>Payments: Experience with multiple payment types including credit cards, debit cards, check, EBT, and prepaid/gift cards.>Payment sources: Extensive knowledge in ATM and POS terminal acquiring, proximity (NFC) payments, web-initiated payments (batch authorization, virtual terminal, online retail website integration, and call center/CNP processing). >Merchant specialty solutions: Managed merchant retail applications supporting prepaid card acceptance and issuance, check authorization processing, merchandise return mitigation and authorization, script-based fraud protection, ACH payment processing, and merchant reward/loyalty solutions.>ATM devices: Provided consulting and QA testing support for advanced Diebold, NCR ATM terminals. Supported native and IFX messaging. Skills include Gasper ATM monitoring.>Business Planning: Development of Business Plans, Strategic Product Planning, Price Analysis,and development of Business Cases. Produced documents outlining product strategy and planning that aligns with corporate objectives.>Compliance for Payments: Ensured payment solutions met government, card association, and PCI compliant rules and regulations.> Product Financials: Managed and reported against annual budgets and quarterly P&Ls. >PCI compliance: Managed multiple PCI PA-DSS certification projects for both card present and card-not-present payment solutions. >International experience: Traveled abroad to established relationships with clients and third party vendors located in multiple geographical markets.

Coral Gables, Florida, Us

As a Sr. Product Manager, managed a strategic line of retail payment products generating $30m in annual revenue. Specific focus on electronic payments acquired from the point-of-sale, merchant, or merchant internet website. Responsibilities related to the management of the BASE24-pos, BASE24-eps POS Acquring, ACI Retail Commerce Server, and ACI Commerce Gateway products, activity of which included industry trend evaluation, identify market requirements, define product roadmap, produce product requirement, pricing analysis, strategic product planning, managing to P&Ls, resource capacity planning, and coordinate marketing collateral for market launch. Act as the primary leader and facilitator for product planning and design to ensure product differentiation.Successfully managed PLC of 6 major software releases. Implement strategic security features including flexible tokenization and data encryption. Oversaw the creation of a browser interface supporting application configuration, system monitoring, and call center services.

Coral Gables, Florida, Us

Provided financial consulting services involving electronic payment applications. Captured project requirements for over 30 product/project implementations. Provided on-site sales consulting services worldwide.

Coral Gables, Florida, Us

Provided 24/7 technical support for the ACI Help Desk.Facilitated TAL programming knowledge in providing 24x7 help desk and software installation support.Identified as "Subject-Matter-Expert" in areas of merchant, ATM, and network processing.Provided onsite technical support for three production go lives.

Coral Gables, Florida, Us

Served as liaison for up to 20 clients.Received acknowledgement from several customer in providing excellent client services.Managed billing and software requirements for banking and merchant clientele.

An International Company that managed properties and operations in Charleston WV, Kansas City, and Washington DC.

Bs, Economics, Marketing, Mathematics

Education record